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Criswell Nissan

Germantown, MD

4.6
1,114 Reviews

19574 Amaranth Drive

Germantown, MD

20874

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1,114 Reviews of Criswell Nissan

March 07, 2026

For more than six years, I’ve trusted Mr. Al “Deuce” Ransome and the service staff at Criswell Nissan with my 2019 Nissan Titan Platinum Reserve, and they have consistently delivered exceptio More

by Sedrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
Mar 09, 2026 -

Criswell Nissan responded

Sedrick, your words have made our day! Thank you for your continued trust in Al and our team over the past six years. We are so grateful to have you as a customer! - The Criswell Nissan Team

March 04, 2026

A very quick, cohesive and transparent car buying process! I would highly recommend to first time buyers, no gimmicks and everything was done to the benefit of the buyer. Every aspect was treated wit More

by angelinabrown0642
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Crabbe, Chris Collins
Mar 05, 2026 -

Criswell Nissan responded

Hi Angelina, congratulations on your new car! We are pleased you had a seamless experience with our team. Thank you for recommending Criswell Nissan and for sharing your five-star review!

March 02, 2026

This past service experience was extremely frustrating. In addition to a new battery, oil and filter changes, I specifically emphasized that I had tried to change the front wiper blades and failed so the c More

by AGIAQUINTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pai
Mar 06, 2026 -

Criswell Nissan responded

I'm really sorry to hear about the frustration you experienced with your recent service visit. We certainly want all of our customers to feel confident in the work we do, and it's disappointing that we fell short in addressing your wiper blade issue. I would like to speak with you to make things right and hopefully restore your trust in us. Please reach out at your earliest convenience so we can discuss how we can help. Thanks, Sue Folsom - Manager - 240.364.7183

March 02, 2026

I’ve always had a good experience here. They take walkins everyday and get the work done in a timely fashion. Pai makes me feel good about keeping my Altima in good shape. More

by richardfancey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pai , Al Ransome
Mar 03, 2026 -

Criswell Nissan responded

Richard, thank you for sharing your feedback about our Service Team! It was our pleasure to assist you and we look forward to helping you again at Criswell Nissan.

February 25, 2026

Very kind and welcoming. Made sure I was taken care for immediately and that any questions I had were answered. More

by Ambgranash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Crabbe, Chris Collins
Feb 25, 2026 -

Criswell Nissan responded

Thank you for describing your experience with our team! We look forward to assisting you again in the future here at Criswell Nissan.

February 21, 2026

Pai is always helpful. My car was ready quickly and communication is always top notch. More

by anwehbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pai
Feb 23, 2026 -

Criswell Nissan responded

Thank you for sharing your positive experience with Criswell Nissan, Anwehbe! Pai will appreciate your shout-out.

February 21, 2026

Process was easy and fast. Sam's professionalism and great customer service skills were a nice experience. He was easy to get along with and a great salesman overall. I would r More

by josephoffutt7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Khojasteh
Feb 23, 2026 -

Criswell Nissan responded

Thank you for the wonderful feedback! We're grateful for your recommendation, and we will be sure to pass along your kind words to Sam. See you next time at Criswell Nissan!

February 20, 2026

Deuce and his team are always amazing and this time was no different. My Nissans always go to Criswell and I have never had an issue. More

by Mjlevi01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
Feb 22, 2026 -

Criswell Nissan responded

Thank you for sharing your confidence in Deuce and his team at Criswell Nissan! It means a lot to us that you're a satisfied customer. We appreciate your business and your five-star review!

February 18, 2026

It’s was an amazing group effort to get me financing and I’m very appreciative !!! More

by montgomerymessenger4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Collins, Ami Dewonou
Feb 19, 2026 -

Criswell Nissan responded

We are so happy that our Criswell Nissan team delivered an excellent experience. Thank you, Montgomery!

February 14, 2026

Gets the job done and very friendly and professional. Oil change price is very reasonable. More

by cgalegi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
Feb 16, 2026 -

Criswell Nissan responded

Cgalegi, your kind review warms our hearts! Thank you from the Criswell Nissan Team.

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