Cronic Chevrolet GMC
Griffin, GA
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605 Reviews of Cronic Chevrolet GMC
Buyer beware! !!!! We purchased a 2021 Chevy Malibu on February 9, 2023 from Cronic Chevrolet in Griffin from salesman Gary and this has turned out to be the worst !!!! We purchased a 2021 Chevy Malibu on February 9, 2023 from Cronic Chevrolet in Griffin from salesman Gary and this has turned out to be the worst experience ever. One week after having the car it stalled in the middle of the road when my son was driving it and he could have been killed in the vehicle. It is a major safety hazard. We thought it might be the battery and then two weeks later the check engine light comes on in the vehicle so we took it back to Cronic Chevrolet dealership for service and they told us 9 different codes came up including a bad fuel pump and that it is covered by the factory warranty but the part is on back order and they have no idea when the part will be available. We have not had the car 30 days yet and it is already deemed a safety risk to drive. The car is still at their shop. We are required to make payments on a vehicle that we can't drive and that is sitting at the dealership. I tried to get help with a loaner caring, a rental car or something until the part comes in from the salesman Gary, General manager Jon Hansen and the assistant manager George Woodall that they can't do anything to help us or provide us with any vehicle to drive until this issue is resolved. I find it very difficult to believe that none of these issues presented themselves prior to this vehicle being sold. GM only reimburses for $46/day for a rental car and no rental companies have any cars less than $69/day. It is very frustrating to buy a car and not be able to drive it and not get any help from the dealership that sold it to you.. We might as well went to a buy here pay here if we wanted to buy a lemon. It is very disheartening and disappointing what we have gone through. I would hope that Cronic would want to rectify this situation since an unsafe vehicle was sold by their dealership. More
James Mills was an outstanding salesman. he went above and beyond to ensure my wife and I had a great purchase and delivery experience. Mr. Mill is a credit to the dealership staff. he went above and beyond to ensure my wife and I had a great purchase and delivery experience. Mr. Mill is a credit to the dealership staff. More
Unsure of exactly what we wanted to purchase, my wife and I found Gary to be great to work with. Patient, knowledgable, and not pushy...Gary let me test drive what seemed like most of the cars on the lot! He I found Gary to be great to work with. Patient, knowledgable, and not pushy...Gary let me test drive what seemed like most of the cars on the lot! He gave us time to make the decision when we were ready and answered all our questions. I would absolutely recommend Gary Coley to anyone looking for a new car! Gary is the best! More
Mr. Sam Miller was the most wonderful automobile salesman i’ve ever came across! Wonder customer service and his communication was top notch. Very knowledgeable of his job and made my whole transaction effor i’ve ever came across! Wonder customer service and his communication was top notch. Very knowledgeable of his job and made my whole transaction effortlessly smooth. When the time comes, I most definitely be coming back for a new vehicle! Thank you so much Mr. Miller! I would also like to thank Mr. Mark Jackson for his help in this transaction! I’m truly grateful for both of these salesmen! More

