Cronic Chrysler Dodge Jeep RAM

We worked with Terry. She was very helpful and knowledgeable about the vehicles. She was amazing and very pleasant to work with. We told her what we were looking for and s She was very helpful and knowledgeable about the vehicles. She was amazing and very pleasant to work with. We told her what we were looking for and she found the truck we wanted. The whole process was very nice and fast.i would highly recommend her More

I will never return to this dealership for warranty or any repairs. I dropped my Jeep off on July 23, 2024 and here it is January 7, 2025 and I still do not have my Jeep back. They took my Jeep out to J any repairs. I dropped my Jeep off on July 23, 2024 and here it is January 7, 2025 and I still do not have my Jeep back. They took my Jeep out to Jackson, but didn't want to take it to Barnesville to "recreate" the issue, which they cleared all the codes for. They finally "recreated the issue when I took time off work to go and ride with the assistant service manager to the exact spot that I said would trigger the issue. At this point it was November and they ordered the parts (wiring harness, ABS sensor, and instrument cluster). I received a call on January 3, 2025 stating that the wiring harness was installed, but they were not done with the other items, "one of the parts that were ordered was wrong and we had to send it back" was the update I received along with being told that my Jeep was almost completely disassembled (seats removed, dash completely out). They go a month or more between updates, they do not listen to the customer, and the service manager is rude and arrogant. During the purchase of my 3rd vehicle from Cronic, while my Jeep is in their service department, the service manager makes the comment "I hope they can't afford it" as he walks through the sales department and sees me and my husband. I DO NOT RECOMMEND THIS SERVICE DEPARTMENT TO ANYONE!! More

The wonderful ladies in the service department always do a great job keeping me informed. Thank you. a great job keeping me informed. Thank you. More

I called to get a service appointment on 11/06/2023 and the next available appointment is 12/01/2023. When you need service in your Jeep you should not have to wait thus long. I had considered this dealers the next available appointment is 12/01/2023. When you need service in your Jeep you should not have to wait thus long. I had considered this dealership because I am in the market for another Jeep. I for sure will not buy from this dealership since their service department cannot handle their current volume. More

I had initially received a recommendation from my father about this dealership and its general manager, which had me intrigued. While I did end up working with a different salesman, the experience was quite about this dealership and its general manager, which had me intrigued. While I did end up working with a different salesman, the experience was quite positive overall. Despite some initial nervousness, the salesman was truly great in assisting me throughout the process. My car purchase took place on Monday, the 14th. However, there was a minor hiccup with the paperwork that indicated the purchase date as the 12th. When I brought this up, the salesman assured me that it wouldn't affect anything. The registration paperwork had my fathers OLD address listed on it, hopefully that is not going to cause more issues. During my interaction, I had inquired about a vehicle inspection report, but was informed they didn't possess one, although the car had supposedly undergone servicing. While signing the 'as is' agreement, I once again raised the question about the inspection report, and the response remained negative. In hindsight, I wish I hadn't proceeded, but I did sign the paperwork. Soon after leaving the dealership, I noticed the engine light had come on. I took the car for an inspection, which revealed some concerns including the right front tire brake being at a minimum level of 3. Additionally, there were indications of an aftermarket exhaust and an inconsistency in the types of tires on the car. Given that I live over two hours away, it wasn't feasible for me to return immediately. The dealership kindly offered a loaner vehicle, but I had reservations about this considering my previous experiences. Looking back, I realize I should have consulted Kelley Blue Book before finalizing the purchase. In conclusion, my experience with this dealership had its ups and downs. While the initial interactions and assistance from the salesman were commendable, the subsequent issues with paperwork accuracy and the car's condition after purchase were disappointing. If you're considering making a purchase, I would advise conducting thorough research, including consulting reputable sources like Kelley Blue Book, to ensure a smoother transaction. More

We came to Cronic just to look at Trucks when Anthony came out and walked to the back of the lot to show us the perfect truck. Never any pressure. When I ask for a drive-out price he came back with a fa came out and walked to the back of the lot to show us the perfect truck. Never any pressure. When I ask for a drive-out price he came back with a fair deal. I will buy more vehicles from him. More

Desmond was great to work with. He was very helpful and made the process easier than expected. He was very helpful and made the process easier than expected. More

We enjoyed the buying experience at Cronic. The staff was professional and friendly, and we got a fair deal on our vehicle. The staff was professional and friendly, and we got a fair deal on our vehicle. More

Even though the dealership is receiving a brand new makeover the service department is going the extra mile with and for its customers and my wife and I are very thankful that they are getting the job makeover the service department is going the extra mile with and for its customers and my wife and I are very thankful that they are getting the job done right! More

Excellent customer service from my salesman Richie Lewis. Like buying a truck from an old friend. Milton in finance was top notch as well. I give Cronic Ram my highest endorsement. Like buying a truck from an old friend. Milton in finance was top notch as well. I give Cronic Ram my highest endorsement. More