Cronin Ford Kia

I found the group at Cronin very friendly, their customer service was excellent and the negotiating to make a deal was the easiest I have ever experienced. They were fair on trade in and I was able to get th service was excellent and the negotiating to make a deal was the easiest I have ever experienced. They were fair on trade in and I was able to get the deal I wanted. More

This dealership was fantastic! Jon Sadler greeted me out at my car with an umbrella in the rain! Now that's customer service! I already knew I wanted to buy a new Ford F150 but wasn't sure which engine I at my car with an umbrella in the rain! Now that's customer service! I already knew I wanted to buy a new Ford F150 but wasn't sure which engine I wanted. Jon was very knowledgeable and explained the differences to me, accentuating the pros and cons of each, not trying to sell me something I didn't want. We picked the truck that fit my needs perfectly. Then came Justin Love, the sales manager. We agreed to terms and he explained a lot of the different options I had. He made me feel calm and relaxed, not pressured into a sale like at most of the other dealerships I've visited. Once everything was squared away, I was taken to the finance office where Jeremy Greer amazed me with his knowledge as well his people skills. He was extremely personable and made me feel as if I was talking to an old friend even though I had just met him. He answered all of my questions thoroughly, and even explained some things to me that I never would have thought to ask. Everyone I encountered there was extremely helpful. All of my future vehicle purchases will be with Cronin Ford! More

When looking to purchase a new 2013 Kia Sportage I visited numerous dealerships and considered online purchase options as well. The ultimate decision came down to my desire to support a smaller busin visited numerous dealerships and considered online purchase options as well. The ultimate decision came down to my desire to support a smaller business/dealership versus a larger mega dealership. It is my firm belief that we need to support local and smaller business owners when and where possible. Thus, Cronin Kia. It's a small Kia dealership. It's a bit off the beaten path of a big city. It's got a cornfield growing next door. It's..... comfortable. I drove into the lot, saw a Kia Sportage of interest and met Michael Monroe (Sales Consultant). Michael moved the vehicle off the showroom floor, introduced me to the vehicle via an inside/outside hands on tour, tossed me the keys and suggested a route to take for a trial run on my own. Upon returning from the test drive, Michael and I engaged in a little non-pressure dollars juggling. He then discussed the offer with Justin Love (Sales Manager). Justin and I engaged in a little more dollar juggling until we both were happy with the final deal. I would normally rather have a root canal procedure than buy a new car. But this entire experience was pretty painless. I did not become frustrated and walk out. I did not feel like I was being manipulated (Well, maybe just a little. I'm buying a car, right?). I felt..... comfortable. We completed the deal in a couple of hours. When I picked the car up the next day, Michael gave me another guided tour of the Sportage to make sure I was comfortable with all its functions. In the end, it was good to support a local business, the community and its employees. I left Cronin Kia, and the adjacent cornfield, feeling..... comfortable. More

I had visited other dealerships in the Cincinnati area and not one of the salesperson took the time to show me the features of the car I was interested in. Mike Monroe at the Kia dealership took the time and not one of the salesperson took the time to show me the features of the car I was interested in. Mike Monroe at the Kia dealership took the time to show me the features of the Kia Sorento. He made my experience at buying a car enjoyable. I would definetly recommend to anyone that is in the markert for buying a car to stop by Cronin Ford/Kia. More

Another great experience from the Cronin Ford team! My family has purchased five vehicles from here in the past 5-10 years. We all love the service and convenience! family has purchased five vehicles from here in the past 5-10 years. We all love the service and convenience! More

2nd time customer and happy with both purchases. Little to no haggling and willing to work within our stated budget to get us into a car. More than fair trade-in pricing and worth the almost hour drive to to no haggling and willing to work within our stated budget to get us into a car. More than fair trade-in pricing and worth the almost hour drive to get here! Will definitely consider more purchases from them when we need another vehicle...they'll be the first dealership we'll consider. Both times we've purchased from them, it's been a laid-back, no hassle experience, that helps you actually ENJOY purchasing a car! More

Im happy I called Cronin's. The salesman Richard was very nice,and helpful. Everything that I Told him I,wanted he have his all to make sure I had Wut,I,wanted and a car to leave with. Allow, can say i very nice,and helpful. Everything that I Told him I,wanted he have his all to make sure I had Wut,I,wanted and a car to leave with. Allow, can say is good job Rich and thank you! More

I was super pleased with Michael as my sales rep. Within a half hour of being there, he picked out a truck for me that was exactly what I was looking for. All I told him was a few key features and a price r a half hour of being there, he picked out a truck for me that was exactly what I was looking for. All I told him was a few key features and a price range. The process was fast, simple, and very easy. I will for sure return to Cronin Ford/Kia and to Michael Monroe on future vehicle purchases! More

Cannot say enough great things about this dealership! Had the car I was interested in ready to drive when I arrived. They recommended a route that included highway and side streets so I could see how th Had the car I was interested in ready to drive when I arrived. They recommended a route that included highway and side streets so I could see how the car handled in both situations. When it was discovered that the air conditioning did not work - it was fixed while I waited. Financing was wonderful! The Finance Manager made sure that I got the best deal and a warranty that reduced my interest rate! Even showed me how he could put me in a new car for the same monthly payment. Julie bent over backwards to make sure that I received the BEST customer service around. I have had horrible experiences at much larger dealerships. IN fact - I was at a different dealership less than 48 hours before walking in Cronin's door. This other dealership had a very rude manager who tried to convince me to buy a car at a higher rate than KBB or other dealers were asking for the same car. He would not negotiate and was VERY rude about it. Cronin made me feel like I was a family member from the first moment. Will buy all my cars from them - do not plan on going anywhere else! More

I went to look at the Ford Edge at Cronin on 5/25/13, but since they also sell Kia's I stopped first to look at the Sorento where I met Rick my salesman. He was able to work with me on both and let me test since they also sell Kia's I stopped first to look at the Sorento where I met Rick my salesman. He was able to work with me on both and let me test drive each one on my own. Although I liked the Sorrento a lot, I went with the Edge because I had one as long term rental before and knew I would be happy with it. Rick and the entire team at Cronin Ford/Kia made the process so pleasant. Rick listened to me, was knowledgable, courteous, low pressure, and I got top dollar for my trade in, plus a good price on the vehicle. This was by far the best experience I've ever had. When they didn't have what I wanted locally they sourced it. They found me EXACTLY what I wanted (and MORE IMPORTANTLY didn't try to sell me more than I wanted). My Edge came from Defiance, Ohio. Their inance guy was great too. I qualified for 0% for 60mo through Ford with a $1000 rebate but they were able to get me the same terms through another bank at 0.9 which allowed me to take $2500 rebate and thus lower my cost! Not to mention Cronin offers free oil changes for life! When I took delivery of the vehicle last night Rick went through the Ford Synch/Touch system with me, setting up my account, downloading my phone book, everything went great. My mother was with me when I bought my car and she used to work in a Dealership, she said she would seriously consider Cronin and Ford for her next vehicle. Cronin just earned themselves some loyal customers. I've been telling everyone how much I liked them. More