Cronin Ford Kia

It was a pleasure dealing with Mike. He was professional well informed and most importantly made me feel comfortable. I would highly recommend dealing with him. He made the sales process easy and had low ke well informed and most importantly made me feel comfortable. I would highly recommend dealing with him. He made the sales process easy and had low key but extremely effective which is a rare gift and very much appreciated. I highly recommend him and will do so to others that I know. More

I looked on auto trader to find a vehicle that would fit my needs. I own a 1997 Ford F250 that still runs great with 76,000 miles on it but it is 16 years old. I plan to retire this year and wanted to get a my needs. I own a 1997 Ford F250 that still runs great with 76,000 miles on it but it is 16 years old. I plan to retire this year and wanted to get a new tow vehicle for my 5th Wheel Camper. Auto trader had two vehicles listed at Cronin Ford that I thought would work. One was used the other new. I went to look at the vehicles. Adam Bell, the salesman I was directed to, looked at the towing capacities starting with the used vehicle so I wouldn't have to spend a fortune. He carefully did the review and ended up advising me that it was rated short of the 12,400 lb tow weight. We next turned to the 2012 F250 and he sent me out on a test drive. Adam was very easy to talk to. At no time did I ever feel that he was trying to pressure me. I am very fond of Ford and wasn't to hard of a sell but it was a lot of money so I really wanted to think it over. I did end up buying the truck that day, but again without pressure. I look forward to a good relationship with Cronin Ford as I will be using them for any service needs, even though I live in Hamilton, Ohio. I would recommend Cronin Ford to anyone considering either a used or new vehicle. Michael W. Gossage More

I found myself in a pinch looking for a safer car because during the recent bad weather I was unlucky in my previous vehicle. The listing for the car was very enticing and I found myself at the dealership th during the recent bad weather I was unlucky in my previous vehicle. The listing for the car was very enticing and I found myself at the dealership the very next morning because I was so excited about the potential of buying this Mazda Cx-7. Getting quickly acquainted with Mark, he established an excellent rapport with me and helped me feel more confident in buying a car for the first time. I was very nervous having had no prior experience with buying cars, but Mark and the team at Cronin made me feel like a valuable customer, not a naive first time buyer. The process of getting the paperwork, loans, and signatures were made very easy and stress free by everyone involved. This was a great experience and I could not be happier that I went to Cronin Ford for my Mazda. More

I bought a used Ford Escape and the experience I had at Cronin was excellent. Dave was very helpful and courteous and made me good about my purchase. I would recommend Dave and Cronin to friends and family Cronin was excellent. Dave was very helpful and courteous and made me good about my purchase. I would recommend Dave and Cronin to friends and family. More

Finding a family vehicle was very difficult for us. We had been to multiple dealerships and couldn't find anything in our price range. Justin done a well job of finding us the perfect vehicle for the perf had been to multiple dealerships and couldn't find anything in our price range. Justin done a well job of finding us the perfect vehicle for the perfect price. He was informative and made sure we were getting the best price possible. More

I recently purchased a new car at Cronin Ford. I had visited a few other dealships where I felt the sales people were overly aggressive and left me feeling uncomfortable. Additionally, the overall appe visited a few other dealships where I felt the sales people were overly aggressive and left me feeling uncomfortable. Additionally, the overall appearance of some of the showroom floors was very unprofessional (smelled of cigarettes & food). When I arrived at Cronin Ford I had a totally differnet experience. My initial contact was with Adam Bell. Their showroom floor felt like a place of business and not a breakroom. The feeling that I got from Adam was much different from the other dealerships I'd visited. I could tell that he was a motived sales associate, but his approach and demeanor was better. It seemed that he cared more about understanding what I wanted/needed in a car and worked to match those needs to a vehicle. He was well informed about the vehicles and able to answer all questions I asked. I came to the dealership set on a new Ford Escape, but ended up driving away with a Ford Edge. Adam really helped me understand the differences between the two vehicles and it seemed that the Edge was more suited for me. Of course the asking price and what I wanted to pay didn't meet. While Adam is a sales manager at the dealership, he seemed to want to work to find a win-win solution/price. Through an end of the year special and my trade in we were able to get to the win-win number. After that I worked Nick Skidmore, who helped out with the financing for the car. Even thought it was the end of the day and I'm sure he wanted to get home, we worked multiple payment plans based on the number of months we wanted to finance car over and the amount of money we wanted to put down. He took the extra time to find a payment that worked for me rather than just pushing me through the system. Based on my experience, I will definetly go back to Cronin Ford teh next time I'm inthe market for a new car. It was refreshing to work with professional staff like Adam and Nick. They really seemed to want to meet my needs and not just put me into a car. It was a refreshing experience within an industry that is stigmatized my pushy sales people. More

My experience at Cronin Ford was very positive. Mike was low pressure and provided quick answers to my questions. The negotiation was friendly and direct, again, no pressure. The financing was quick, inform low pressure and provided quick answers to my questions. The negotiation was friendly and direct, again, no pressure. The financing was quick, informative and easy. The lot attendant that helped me understand the Sync system and electronics was knowledgeable, patient and friendly. Overall a very positive auto buying experience. More

Cronin Ford was excellent. I witnessed great teamwork amongst the sales staff as well as excellent customer service. They heard what i wanted and found it for me. I came looking to lower my monthly car amongst the sales staff as well as excellent customer service. They heard what i wanted and found it for me. I came looking to lower my monthly car payment due to hard times and they went above and beyond to make sure that happened. Their finanace department found me the best rate and showed me how to make save even more money. I already have two friends ready to head their way. More

i wanted to trade my 2012 chevy malibu in for a 2012 ford F-150 adam bell showed me one... my car is $13,000 negative equity he said my car was worth 10,000 upside down he said if i didn't get the truck F-150 adam bell showed me one... my car is $13,000 negative equity he said my car was worth 10,000 upside down he said if i didn't get the truck he said he would be fired, he didn't give my drivers license back to me got to mnt hope church and noticed i didn't have them on me. i had to drive back to get them glad someone was there and was able to get them back, he kept saying bring my mom the next day i wasn't going to bring my mom out in the heat this was this past summer when i go to a dealer ship i want someone to sit down with me see what my car is worth and see what my options are i have been to other dealerships where i felt cold standing near a freezer, andrew tried to help me but i said if he couldn't i said we'll part as friends More

I just purchased my second KIA from Mike Monroe at Cronin. I did do some looking around to get the best deal but when it was all said and done I went back to Mike as he by far was the friendliest and Cronin. I did do some looking around to get the best deal but when it was all said and done I went back to Mike as he by far was the friendliest and was the salesman that I felt had my best interest in mind. I have and will continue to recommend Mike to all my friends. Cronin is a class dealership from the salesman to the people I deal with in the service department on the services on my Sportage I bought last year. More