Crossroads Ford Apex

It was a pleasure working with Patrick. He is quite knowledgeable about the products he sells and always a professional. Patrick made the car buying experience easy. knowledgeable about the products he sells and always a professional. Patrick made the car buying experience easy. More

Larry was great, and I recommend him. He was very helpful via email, which was a requirement for me. He was also very patient with my financing complexities (through my company). In short, Larry was helpful via email, which was a requirement for me. He was also very patient with my financing complexities (through my company). In short, Larry was my ally at the dealership. My one request would be that the dealership would optimize the purchase process. We you're paying cash for a vehicle, the whole experience could take as long as it takes to sign the papers. Maybe someday... More

Good customer service, plenty of salesmen to greet and help everyone. Hoping the price on the truck was a little lower (missed out on promotion the week before). Patrick did a good job of showing the fe help everyone. Hoping the price on the truck was a little lower (missed out on promotion the week before). Patrick did a good job of showing the features of the truck. More

The experience we had was exceptional. The first conversation I had with Pat Roe was encouraging and so kind. I am Sharon Linendoll. We had only had our work truck 2 years and questioned even p conversation I had with Pat Roe was encouraging and so kind. I am Sharon Linendoll. We had only had our work truck 2 years and questioned even putting a call in. Pat fully realized why we needed a 4 wheel so that we could go farther with our 30 foot. I had also stated we have property that we can store it but wouldn't be able to pull it out of our driveway. His response was (why stay in a truck that you are not happy in.) Bill brought our truck in for Pat and dealership to see and by the end of the day we were driving home in the Ford 150. Crossroads Ford is to be commended. Thank you. More

I had a great experience buying my first car. Mark and Patrick were really nice and helpful. I will definitely recommend this dealer to family and friends. Thank you Patrick were really nice and helpful. I will definitely recommend this dealer to family and friends. Thank you More

I went into Crossroads Ford expecting disaster and instead I had a really, truly great experience with Patrick!!! He was very friendly, got the job done and understood my needs and requirements. Thank instead I had a really, truly great experience with Patrick!!! He was very friendly, got the job done and understood my needs and requirements. Thank you so much Patrick!!! Maria More

Clay was definitely the reason why I bought my car from Crossroads Ford. While I won't deny that he got me a great deal, I can't guarantee that I would have even stayed at the dealership long enough to get Crossroads Ford. While I won't deny that he got me a great deal, I can't guarantee that I would have even stayed at the dealership long enough to get the deal had it not been for him. One of the reasons why I didn't stay at the Mazda dealership earlier that morning was because of the salesperson that came out to talk to me. Clay was able to connect with me, understand my needs and he didn't try to sell me something I didn't want or need. It was easily the best experience I have ever had when purchasing a vehicle. I really appreciate the time he took to make sure I was taken care of, even after the paperwork was signed and the car was being cleaned. His thouroughness, attentiveness and professionalism was very much appreciated. As a manager in the customer service industry myself, these are some of the same qualities that I look for when choosing people for my team. Keep up the great work! More

I am totally satisfied with the deal I received and with the courteous and helpful salesman that helped me, Steve. The sales manager was also a big help. Steve took the time to help me select a car and th the courteous and helpful salesman that helped me, Steve. The sales manager was also a big help. Steve took the time to help me select a car and then found me the exact car I wanted. My experience at the dealership was wonderful. More

We purchased a Ford Edge Limited from Crossroads Ford in Cary NC. From the time we drove on the lot, the sales staff were there very eager to sell a car but we were not interested in someone "SELLING" us a Cary NC. From the time we drove on the lot, the sales staff were there very eager to sell a car but we were not interested in someone "SELLING" us a car.We looked on the lot and as we walked in the showroom, met a couple more sales staff but still not impressed with the lack of knowledge the sales staff had of the products they had to offer untill we met Mike Hudson. His quiet personality and knowledge of the cars in stock was far above excellent. Never once did we feel pressure, but his eagerness and willingness to educate us on exactly what Ford had to offer. Mike did not "SELL" us a car, We purchased one from him! The experience from that point on was very much a pleasure. I will buy another from him in the comming months.Anyone that writes a less than excellent review for their car or truck buying experience most likely didn't have the honor to work with Mike,Dennis,Craig,or the other guy that I jokingly ask if he was the janitor,which was the sales manager. My hats off to all you guys!!! You are awesome!!!.I will buy a truck soon and lookin forward to working with all of you again. I sincerely hope that Crossroads Ford will reconize the leadership and team member that they have in Mike Hudson. He without a doubt deserves to be at the top. Thanks again Mike,Dennis and Craig and for now the Janitor till i can recall his name Jerome and Lisa Jones. More

When I first entered the showroom, I was amazed at the size and number of cars both new and used. I met Patrick first, as Archie Tyson was with a customer. Patrick took the internet printout of a truck th size and number of cars both new and used. I met Patrick first, as Archie Tyson was with a customer. Patrick took the internet printout of a truck that I had seen. He then asked me to build a truck that I wanted. I told him that I wanted a Super Crew XLT F150. He showed me what they had but the price was out of my range. We did settle on a 2 tone F150 XLT Supercab. When I decided to purchase that one, it had already been sold. Patrick found another that was dark grey. I agreed and we made the sale. During the time I spent there, I was wondering around the showroom. I was curious of the trucks. I wrote down the numbers from the windshield but they were out of my price range. While I was walking around, I was approached by no less than 6 salesmen/employees asking if I needed help. I was impressed with the dealerships friendliness. While I was there, I spied a '40's Packard, '65 Ford Galaxy, and a '65 Mustang convertible. I love old cars. Cross Roads Ford was recommended to me by a co-worker, Phil Sisler. He had bought 2 F150's from Archie Tyson. He highly recommended Archie and Cross Roads Ford. I plan to tell people I meet to go to Cross Roads Ford also. More