Crossroads Ford Apex
Apex, NC
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I bought my F-150 from the dealer because of the way I was treated by my sales person. I explained what I wanted in a vehicle, my budget and time to digest. He answered all my questions, was very knowledg was treated by my sales person. I explained what I wanted in a vehicle, my budget and time to digest. He answered all my questions, was very knowledgable about the vehicle / specifications. I've been in sales all my life and have to say this was one of the most pleasant and satisfying car/truck buying experiences I've had. I'll be back again!!! Great job Clay!!! More
Clay Sawyer was great. He was informative and patient. Asked me about my interests and needs. Showed me various options and fully explained each. There was no pressure and, when I said I had to go home Asked me about my interests and needs. Showed me various options and fully explained each. There was no pressure and, when I said I had to go home and think about it, he encouraged me to do that. When I returned and made my choice, he made sure I understood the options of this particular vehicle and demonstrated many of them. He invited me to come back with any questions. My overall experience with the dealership was excellent and I would recommend the dealership and their brand to anyone. This is the second vehicle I have bought from Crossroads Ford and I will return when I need to purchase another. More
Clay was very respectful to work with. He was understanding when we negotiated a price and did not try to force me into buying the truck I wanted. I was torn between the EcoBoost and the 5.0L en understanding when we negotiated a price and did not try to force me into buying the truck I wanted. I was torn between the EcoBoost and the 5.0L engine and didn't know which one I really wanted, Clay offered to let me drive both of them before I even had to ask. I did not buy the truck because I didn't feel like I could economically afford the payments on it right now, but he tried everything he could to get the price down to where I could without raising my down payment. I will definitely be talking to Clay when the time is right for me to buy a new truck. He was absolutely the best salesman I have ever worked with and look forward to doing business with him in the future! More
I was completely satisfied with my experience at Crossroads Ford. My sales associate Clay Sawyer was fantastic in assisting me with finding the exact truck that I was looking for. He was able to w Crossroads Ford. My sales associate Clay Sawyer was fantastic in assisting me with finding the exact truck that I was looking for. He was able to work my test drive and purchase of the truck around my busy work schedule and the whole process was seamless. I will feel completely at ease when I say I would recommend these guys to any of my closest friends or family. More
This was my second vehicle purchased from Crossroads Ford and also same sales person. I found just want I wanted. Did not feel pressed. Salesman Steve Schmidt was experienced, knowledgeable, and wonderful to and also same sales person. I found just want I wanted. Did not feel pressed. Salesman Steve Schmidt was experienced, knowledgeable, and wonderful to work with. He understood what type of vehicle I was interested in. Steve is committed to his customers as they make a investment in a vehicle. I appreciate Steve showing me the step by step process in purchasing a vehicle from Crossroads Ford. Steve explained to me every feature of my new vehicle. He even set up my "Bluetooth" with my cell phone to the car. I was very excited with my new car as I drove away from Crossroads in Cary. I would highly recommend Crossroads Ford and especially dealing with Steve Schmidt. I also found Craig Maxa wonderful to work with as we completed the paper work. Craig was very qualified with the legal aspect of my purchase with Crossroads Ford. Craig was dedicated in making me as a customer comfortable with the business part of my purchase. Employees Steve Schmidt and Craig Maxa represent Crossroads Ford very well. More
The initial call was quickly routed to Mark and he answered promptly. While negotiating a price for a vehicle (sight unseen except for web images), Mark was open and candid about all aspects of the ve answered promptly. While negotiating a price for a vehicle (sight unseen except for web images), Mark was open and candid about all aspects of the vehicle. After agreeing on the price and delivery date, I was picked up at the airport by Mark and he indicated that I should take a test drive to make sure that I'm happy with the purchase. Of course, I was delighted! The paperwork was quickly done by Craig and i was on the way. Mark even threw in a thankful of gas and gave me a map with a scenic route to take back to PA. It was easiest car acquisition that I ever had. YES, I would go back to him again and again, the experience was exemplary! Tony More
Salesman Chris H was awesome. He knew his cars well and sold us two Cmax Hybrids with ease. Every aspect of our dealing from test driving to closing the deal was painless and super fast. Best car buying ex sold us two Cmax Hybrids with ease. Every aspect of our dealing from test driving to closing the deal was painless and super fast. Best car buying experience EVER!!!!! More
I had the experience that I always receive here. This was my 3rd purchase And like always the customer service was great. Steven my salesman was great and did his best to get me the best deal I could get, he my 3rd purchase And like always the customer service was great. Steven my salesman was great and did his best to get me the best deal I could get, he also did a great job in going over the vehicle. I will always recommend Steven and crossroads ford. More
I had a great experience with Lisa Esposito and the team at Crossroads Ford of Cary. The dealership looks great, they were helpful and respectful and I would highly recommend both Lisa and the dealership t at Crossroads Ford of Cary. The dealership looks great, they were helpful and respectful and I would highly recommend both Lisa and the dealership to all my friends and colleagues. I had first gone to Capital Ford, where I had an awful experience (you know, wait right here and I'll be right back......30 minutes later!!). The CrossRoads Ford experience in Cary was great and Lisa was excellent to work with. I also love my new Fusion. :) More
Archie and Tony were both great especially all the trouble archie went through to get me the exact car I wanted at a great price. Would recommend Archie to anyone looking to purchase a new car. Tony trouble archie went through to get me the exact car I wanted at a great price. Would recommend Archie to anyone looking to purchase a new car. Tony is now in finance so no longer a salesman. Best experience ever. More

