Crossroads Ford Apex

This was the third car my family has purchased from Crossroads Ford over the course of 20 years. Each time we have received excellent service including friendly, no-pressure sales, very knowledgeable e Crossroads Ford over the course of 20 years. Each time we have received excellent service including friendly, no-pressure sales, very knowledgeable employees from sales to finance, and an outstanding product! I felt each employee with whom I dealt was really interested in helping me find the perfect car...even though it took me three visits to finally decide (beautiful, functional vehicles made it a tough choice). It's a competitive market, but I've always been happy with my Crossroads Fords and could not imagine doing business with any other dealer, Ford or otherwise. Of course, price is usually the top priority for people, and I got a great one which is primarily why I would recommend Crossroads Ford to anyone looking for an outstanding vehicle from a high-quality dealer. Also, terrific indoor showroom makes car-shopping easy on bad hair days! More

very good experience. excellent follow through and when Patrick said he would do something, he did. Process was very smooth, especially since after test driving and making a decision, all the paperwork wa Patrick said he would do something, he did. Process was very smooth, especially since after test driving and making a decision, all the paperwork was done via FedEx More

We were extremely impressed with the service we received from Patrick Rowe when we purchased our new Ford truck. He kept us informed of the status of our purchase every step of the way with phone calls, ema from Patrick Rowe when we purchased our new Ford truck. He kept us informed of the status of our purchase every step of the way with phone calls, emails, and texts. Everything went extremely well with no problems of any kind. The purchase was handled in an amazingly short amount of time and just how Patrick told us it would be. He answered every question and always followed through with whatever was needed to process our purchase according to our needs and wishes. We would definitely use Patrick again for any purchase and would also recommend him to our friends and family without hesitation. After we received our vehicle, we were impressed with his contact as he wanted to make sure that we were happy with our purchase and to also ensure that we didn't have any problems or questions with the operation of the new truck.He was just what a salesman should be. More

After having a few problems at the Crossroads Ford Wake Forest location, the manager of the dealership contacted me and really helped me out. I am grateful that the manager took the time to make sure the c Forest location, the manager of the dealership contacted me and really helped me out. I am grateful that the manager took the time to make sure the customer was taken care of. More

I arrived at lunch time on a thursday after scheduling an appointment. Was almost immediately helped, but when it came to my trade in the assessment took 50 mins before I began to walk out, then I was told " appointment. Was almost immediately helped, but when it came to my trade in the assessment took 50 mins before I began to walk out, then I was told "oh your appraisal is here it's been finished". I left without even caring how much my trade was worth. Then I was called by Derek and told an offer for my vehicle, when I questioned why it was so low I was told "we had to take off money for the rebate Ford was offering" I am going to purchase else where from now on. More

THE best car buying experience ever !!! Steve was wonderful from our first meeting till his several follow ups after purchase. The entire staff at Crossroads was beyond great. I'll recommend to fami wonderful from our first meeting till his several follow ups after purchase. The entire staff at Crossroads was beyond great. I'll recommend to family & friends a lot. More

We had a great time buying two cars with Crossroads Ford Cary. Archie was very patient with us and knowledgeable. Everyone is kind and never made us wait. The indoor showroom is amazing. We recommend 100 Cary. Archie was very patient with us and knowledgeable. Everyone is kind and never made us wait. The indoor showroom is amazing. We recommend 100% More

Purchased a 2012 Ford Focus on 8/17/2013... Mike Hudson was my sales person and he was a pleasure to work with! I am extremely satisfied with my purchase and will definitely deal with Crossroads Ford again was my sales person and he was a pleasure to work with! I am extremely satisfied with my purchase and will definitely deal with Crossroads Ford again in the future. The car I picked had to be transported in from Oxford and I did not see nor test drive the vehicle before I purchased it. Some minor issues did come about once I saw the vehicle in person (small door ding and a few other small issues) Mike Hudson has gone above and beyond to address the issues and I am extremely happy with his efforts to make me a very happy customer and I would recommend him to anyone in the market for a new/used vehicle. I also worked with AJ on the financing end and he is awesome as well even though my 4 year old refused to name out new to us car AJ lol. Overall, this was by far the best car buying experience I have had!! More

I am a buyer who does his homework, and prefers to be left alone until i need assistance. Other than "running the gauntlet" to get into the showroom, i could not be more pleased with the interaction and left alone until i need assistance. Other than "running the gauntlet" to get into the showroom, i could not be more pleased with the interaction and subsequent results with my transaction with the folks at CrossRoads Ford. I have been bringing my 2011 Edge lease car to C/F for service, and an shortly going to get another lease car(2013 Edge) that will be serviced at C/F. Doing some research, i wanted to see the Fusion and the Edge before I made my choice. While doing research, i came upon a 2006 BMW Z4. When i got home i did some research on the car online, and requested an appointment. I promptly received a call from Archie Tyson, and an appointment was set up for the next day. I arrived at the appointed time, Mr. Tyson was occupied, but I had the opportunity to meet with Patrick Rowe; he had the car ready, we took a demo, and was impressed with the car. Patrick also suggested I look at another BMW, and also provided me with some new Mustang options in the same price range. In addition, Patrick walked me through the Crossroads website, where we found another Z4 with much less mileage and the same basic price at CrossRoads Nissan. After i did some additional online research, i contacted Patrick, and he arranged to have the Z4 transported to CrossRoads Ford. Yesterday, 8/27 i took the demo ride, liked the car, completed work with Patrick and Archie, met with Craig, and today am the proud owner of a 2006 BMW Z4. The process was professional, showed me options, and the results reflect well on the folks/process at CrossRoads Ford. I know that in the near future, I will be looking for a F-150 P/U, and i know where i am going to go. Thanks to the C/F Team - best regards, and be safe, Bob Lyerly More

I drove from Chas., SC to purchase a beautiful Mustang GT from salesman Michael Ketter. Mike could not have been any more accommodating and helpful in the purchase of this vehicle. The price was fair and Mik from salesman Michael Ketter. Mike could not have been any more accommodating and helpful in the purchase of this vehicle. The price was fair and Mike's service was outstanding, I've never had a more pleasant experience in the purchase of an automobile, as I drove back to Charleston that day in that beautiful Mustang I reflected on what a wonderful day it had been and the excellant service I'd had received from Michael Ketter and Crossroads Ford Cary. I'd recommend this dealership and salesman Michael Ketter to anyone who wants a fair price, quality product, and an enjoyable experience in the purchase of an automobile. More