Crossroads Ford Apex

Temper tantrum from Steve Moore. Mr. FARNSWORTH TOO BUSY Temper tantrum from Steve Moore. Mr. FARNSWORTH TOO BUSY TO HELP AND ALTHOUGH I CAME FRO M AUGUSTA HE NEVER ACKNOWLEDGED I WAS AT CROSSROADS. STATED H Temper tantrum from Steve Moore. Mr. FARNSWORTH TOO BUSY TO HELP AND ALTHOUGH I CAME FRO M AUGUSTA HE NEVER ACKNOWLEDGED I WAS AT CROSSROADS. STATED HE WAS BUSY WITH A CUSTOMER..WHAT AM I AFTER I BUY A CAR...I WAS SHAFTED WITH BEING OVERCHARGED AND THE WORST CUSTOMER SERVICE EVER.....!!!!!!! More

Michael Keeter did an excellent job answering my questions and making my son and me feel comfortable. The whole process was painless, and I would certainly recommend Crossroads Ford to family and fr questions and making my son and me feel comfortable. The whole process was painless, and I would certainly recommend Crossroads Ford to family and friends. More

Michael Ketter was a pleasure to do business with. He was professional, helpful, considerate, and knowledgeable. He listened to me to understand my needs for a vehicle, financing, and pricing. With tha was professional, helpful, considerate, and knowledgeable. He listened to me to understand my needs for a vehicle, financing, and pricing. With that information Dan Burnham and Michael put together a deal which met all my needs. Craig Maxa was helpful in explaining the maintenance and insurance programs so that I could make the appropriate selections for my needs. The dealership was clean, attractive, and had tons of inventory. I especially recommend Michael Ketter for anyone looking to purchase a vehicle. More

We went to Crossroads Ford in hopes of trading in our 2011 Escape on a newer vehicle that was the same size or slightly larger. Lisa helped us in finding that perfect vehicle, a 2013 Edge. My wife is th 2011 Escape on a newer vehicle that was the same size or slightly larger. Lisa helped us in finding that perfect vehicle, a 2013 Edge. My wife is thrilled with the new Edge and says that because of this SUV, she enjoys driving again! Even when we were signing all of the paperwork with AJ Farnsworth, a better interest rate came up at the last minute, after I had already signed 98% of the paperwork. AJ automatically tore up the contracts and started over so that we would have the lower interest rate and lower monthly payments. I've NEVER seen any other dealer do that! We just can't say enough good things about Crossroads, Lisa Esposito, and AJ Farnsworth. More

The pp we dealt with at Crossroads Ford Cary were excellent - soft spoken- informative and wanted to work with us. We would come back. Scott was great. excellent - soft spoken- informative and wanted to work with us. We would come back. Scott was great. More

Fantastic service from Patrick Rowe. I am not an easy customer to deal with and have an inherent distrust of sales reps. Patrick was upfront, always professional and listened to what the customer was sa customer to deal with and have an inherent distrust of sales reps. Patrick was upfront, always professional and listened to what the customer was saying. He overcame every one of my objections in a clear and positive manner. I left the dealership with a deal I was comfortable with and felt that at least in this case, there were no losers. I got the vehicle I wanted and the payment I wanted and I'm sure Crossroads made a fair profit. More

The staff and overall process was efficient, and courteous. Mike H noticed that there was a "star" on the windshield of my certified pre-owned vehicle, that I didn't notice. Mike made sure the winds courteous. Mike H noticed that there was a "star" on the windshield of my certified pre-owned vehicle, that I didn't notice. Mike made sure the windshield was replaced prior to me picking up my new vehicle. More

Lisa was very professional and polite and did not try to push me into anything. I would recommend anyone buying a car from crossroads ford specifically for the reason that Lisa and Mike were so helpful and push me into anything. I would recommend anyone buying a car from crossroads ford specifically for the reason that Lisa and Mike were so helpful and they did not make this feel like a business deal, they made me feel very comfortable. Excellent, friendly, superior staff here, I will definitely bring my business back and recommend crossroads to my friends. More

Everyone I worked with was at the top of friendlyness, knowledge, professionalism and a great attitude. I was extremely pleased with the entire process and with everyone involved. We also worked with Char knowledge, professionalism and a great attitude. I was extremely pleased with the entire process and with everyone involved. We also worked with Charlie, whose name I did not see in the list. More

Our experience was top notch from the beginning. Archie answered every question we had, was very knowledgeable about the car. We were very specific about what were were wanting in a new car, and Archie did answered every question we had, was very knowledgeable about the car. We were very specific about what were were wanting in a new car, and Archie did not try to steer us away from that with some hidden agenda as another dealership had. Having such a huge indoor showroom was impressive. Everyone my wife and I came into contact with was upfront, personable, and professional. Great Job Archie and AJ! More