Crossroads Ford Apex

My husband and I are very happy with the purchase of our Nissan 350 z. My husband has been looking to purchase this type of vehicle for over six months and in the process has had the opportunity to work wi Nissan 350 z. My husband has been looking to purchase this type of vehicle for over six months and in the process has had the opportunity to work with many salesmen. From the onset of our working relationship with Mike Ketter, we found him to be above the rest. During the process of looking for a car, we were also in the process of refinancing our home. While other salesmen told us it was okay to purchase a car during this process, Mike gave us the correct information which immediately won our trust. My husband wanted to make sure he was buying the car he really wanted, and with Mike, he never felt pressured. We could see that, although Mike sells cars everyday, he didn't lose sight of the fact that it is always a big decision for a family to make. We felt he was looking to build a relationship and not just looking to make a one-time sale. Having had the benefit of enjoying such a friendly and favorable car-purchasing experience, we would be happy to recommend Mike Ketter and Crossroad Ford of Cary to our family and friends. More

For the past several weeks I have been looking to purchase my son a pre-owned vehicle. Numerous opportunities arose, though it was my son who found a link to a 2007 Toyota Camry Hybrid at Crossroads purchase my son a pre-owned vehicle. Numerous opportunities arose, though it was my son who found a link to a 2007 Toyota Camry Hybrid at Crossroads Ford in Cary NC that sparked my interest. Even though the price listed was above my budget, I decided to call for additional information. I was fortunate to be directed to Lisa Esposito who pleasantly listened and responded to my questions. When I offered a counter offer to their listed price of the vehicle, Lisa did not attempt to badger me with a counter offer but instead professionally asked for my contact details and promised to research my request and get right back to me. Ten minutes later, Lisa called and gave me the good news. The next morning, I drove two hours to the dealership where I was met by Lisa who was ready to take my son and I on a test drive. I must admit, I am a very tough sale along with being extremely frugal, though between Lisa and the relaxed environment at Crossroads Ford I was able to review the vehicle without pressure. Once my son and I made our decision, Lisa expedited the paper work and was able to get us on the road with our new car which she made sure was newly detailed inside and out and had a full tank of gas. By far, Lisa has made my purchase at Crossroads Ford one of the most pleasant experiences of the past 5 cars I have purchased to date. Thank you Lisa!!! Crossroads Ford is extremely fortunate to have such a highly professional sale person. PS: The family loves the cars, especially my son! More

I was promised a price and interest rate--on direct questions I asked about them, Patrick assured they would not change once I got there. I got to the dealership to sign papers, and guess what? They c questions I asked about them, Patrick assured they would not change once I got there. I got to the dealership to sign papers, and guess what? They changed the interest rate, higher of course than what I'd been promised. Classic lie to you to get you there, get you excited and hope it gets your signature. VERY disappointing, I thought I had found my new car dealer. More

Everything was perfect, until we found out we were looking at a totally different vehicle than we requested. The price was about 2k cheaper and we were ready to jump on it when they figured it out tha looking at a totally different vehicle than we requested. The price was about 2k cheaper and we were ready to jump on it when they figured it out that it wasn't hybrid. I guess sometimes things are too good to be true. Unfortunately, they didn't have the right color I wanted in the hybrid and I had to decline. But awesome staff and service! Next car will definitely be Crossroads Cary! More

I appreciate jimmy for his efforts and assistance in helping me select my new ford truck. I am happy overall but I did purchase the vehicle with the belief it would have good gas mileage. The gas mile helping me select my new ford truck. I am happy overall but I did purchase the vehicle with the belief it would have good gas mileage. The gas mileage is poor however the ride and look of the truck are nice. More

Jim is excellent - honest, courteous, professional and thorough. I highly recommend him to others. Jim represents his company and himself with the highest level of professionalism. He made the process f thorough. I highly recommend him to others. Jim represents his company and himself with the highest level of professionalism. He made the process feel painless and efficient . He is an excellent salesman. More

To say that I had an incredible 40th birthday would be an under statement. My husband purchased a yellow 2007 Chevrolet Corvette from Michael Ketter on EBay. It was a surprise and when we got to the dealer under statement. My husband purchased a yellow 2007 Chevrolet Corvette from Michael Ketter on EBay. It was a surprise and when we got to the dealership on April 12th, Michael put a happy birthday sign and bow inside for me to find. Micheal Ketter, Craig in finance, and everyone at the dealership were nice and extremely helpful. I would highly recommend Crossroads Ford and Micheal Ketter. Many thanks to them for the 40th birthday that I will never forget! This vehicle was everything that Micheal described and more. Sincerely, Angela Cannady. More

Jimmy went beyond the expectations to provide the car we desired to purchase. He was friendly, accomodating and most of all, honest. We appreciated his professional abilities paired with friendliness and desired to purchase. He was friendly, accomodating and most of all, honest. We appreciated his professional abilities paired with friendliness and patience. We were thankful to have Crossroads and Jimmy locate the car we wanted. More

Went into dealership and mike hudson had the ford escape we were looking for picked out with the options we wanted, car was cleaned and inside for us to look at, no pressure on our trade, and a great deal t we were looking for picked out with the options we wanted, car was cleaned and inside for us to look at, no pressure on our trade, and a great deal this is our third ford from crossroads. More

Outstanding experience at this dealership. I would recommend this dealership and salesman to all of my friends. It was on my best esperiences with any dealersip. recommend this dealership and salesman to all of my friends. It was on my best esperiences with any dealersip. More