Crossroads Ford Apex
Apex, NC
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I went to the dealership with the thought that if I found a car I really liked and a they offered a deal that met my expectations I would buy the car. Well, they had a Mustang and made me a deal that I was a car I really liked and a they offered a deal that met my expectations I would buy the car. Well, they had a Mustang and made me a deal that I was happy with so I bought it. More
I live 175 miles from the dealership, My father-in-law (lives in Williamsburg, VA)had purchased a car from Crossroads in Cary, as well as my neighbor (Lynchburg, VA) who has made the trip to Cary and has (lives in Williamsburg, VA)had purchased a car from Crossroads in Cary, as well as my neighbor (Lynchburg, VA) who has made the trip to Cary and has purchased several cars from Crossroads Cary. They highly recommended we consider buying from Crossroads Cary. The outstanding reputation of the dealership extends well beyond the Raleigh area! Our experience was great. Michael and I worked on getting the details worked out before my wife drove all the way down to Cary to test drive. The only thing left to do once she got on the lot, was to test drive the vehicle and say "yes". They were very accommodating and the price was great! More
My son found the truck he had been looking for in an online ad from CrossRoads Ford. I called the dealership and spoke with Micheal Ketter about the truck. He was very knowledgeable about it and answere online ad from CrossRoads Ford. I called the dealership and spoke with Micheal Ketter about the truck. He was very knowledgeable about it and answered all my questions and put me in contact with the previous owner to check on the truck's history. It was about three days before we could make time to take the trip down to Cary NC. That's about 500 miles one way for us. He held the truck for us until we could get there which was very accomodating I thought, and unusual in today's market. As soon as we got there, we were made to feel welcome and that they appreciated us being there. We were very pleased with the truck and were able to make a deal we could live with. It was exactly as he had described and I'm very glad to have dealt with Micheal. I wouldn't hesitate to contact him again when I'm in the market for another vehicle. More
Larry is a knowledgeable, friendly and helpful sales person who helped me to get comfortable with the vehicle I chose to purchase at Crossroads. I knew what type of Ford I wanted, but he found the right person who helped me to get comfortable with the vehicle I chose to purchase at Crossroads. I knew what type of Ford I wanted, but he found the right vehicle for me in terms of color and features. He spent a lot of time with me on orienting me to the features of the car before I left the showroom floor with it, especially the electronic features that were slightly intimidating. I would definitely recommend Crossroads and Larry to anyone shopping for a Ford. More
After working with Larry Curtisford and AJ Farnsworth, I have to say this was the best car buying experience I have ever had. Larry was very knowledgeable, attentive and professional. AJ answered all my que have to say this was the best car buying experience I have ever had. Larry was very knowledgeable, attentive and professional. AJ answered all my questions, making sure the paperwork was explained and the financial matters were handled to my satisfaction. Crossroads Ford will be my first stop the next time I am in the market for a car. More
We purchased a 2012 Ford Edge six moths ago. Had the pleasure of working with Patrick Rowe, turned !a"bad experience" into a good sale! We had found the vehicle on line, called dealership, was told Edg pleasure of working with Patrick Rowe, turned !a"bad experience" into a good sale! We had found the vehicle on line, called dealership, was told Edge was avaliable, but unpon our arrival could not find the car. three days later,and close communication with Patrick, the Edge wasfinally located and we got to see it. Patrick was not our initial salesperson, but stepped in and located the vehicle, and made the sale. He also assisted my wife, whom has disabilites making her as comfortable as possible while in the show room, bringing the car to her so she didn't have to walk a great distance. Great customer service, you could not ask for better from Patrick! The sale went through smoothly and we love our Edge. Yes we would return to Patrick for our next vehicle. Mr. & Mrs. T. Atkinson Clayton NC More
Our sales person was very helpful got us the car we asked for. The finance manager was helpful. Everyone we worked with was friendly and went beyond to get us what we wanted. for. The finance manager was helpful. Everyone we worked with was friendly and went beyond to get us what we wanted. More
This was an eBay purchase, so I was hesitant... BUT, no need to be! A fair price was struck over the phone, and the deal was sealed within hours. Then Michael provided stellar customer service helping wit need to be! A fair price was struck over the phone, and the deal was sealed within hours. Then Michael provided stellar customer service helping with all the paperwork and getting the car shipped from N.C. to Las Vegas. Happy with the deal and happy with the service! Most painless car purchase I have ever made! More
Andrew was a pleasure to work with. He was knowledgeable about the products on the lot and willing to explore other dealerships to help me find the right car. I am also impressed with the playroom. Car shop about the products on the lot and willing to explore other dealerships to help me find the right car. I am also impressed with the playroom. Car shopping with small children can be a nightmare. Thanks to the playroom, not only did the kids behave, but, they didn't want to leave after 3 hours. I would recommend Crossroads Ford to anyone in the market for a new car. More

