Crossroads Ford Apex

We found the staff to be very friendly and helpful. The car we were looking for was not on the lot so it had to be located and brought to Cary. The staff stayed in touch with us and kept us up to date unt car we were looking for was not on the lot so it had to be located and brought to Cary. The staff stayed in touch with us and kept us up to date until the car was received in Cary. Tyler Finch was there to meet us as soon as we got to the dealership. He was courteous, friendly, and most helpful. He made sure we felt very comfortable with all the features on the car. He even followed up later to make sure all was well and to see if we had questions after leaving the dealership. We would also like to thank Dan Smith and Martin Thomas for their help as well. This is definitely one of the best experiences we have ever had with buying a new car. More

Awesome experience with Tyler Finch and Sales Manger Mack, would recommend to anyone needing a new or used car, to go to Crossroads in Cary! Mack, would recommend to anyone needing a new or used car, to go to Crossroads in Cary! More

Tyler was very informative and courteous. The professionalism of the staff at Crossroads Ford is top-notch. All of our concerns and requests were addressed. We were very satisfied with all the fe professionalism of the staff at Crossroads Ford is top-notch. All of our concerns and requests were addressed. We were very satisfied with all the features of the vehicle and the price that we agreed upon was very much within our price range. We love Crossroads Ford! Thanks Tyler! More

It's been 10 years since I have purchased a vehicle. This is mostly due to the fact that I hate dealing with pushy sales people at dealerships. This was NOT the case with Steve Schmidt at Crossroads Ford. Fo is mostly due to the fact that I hate dealing with pushy sales people at dealerships. This was NOT the case with Steve Schmidt at Crossroads Ford. For the fist time I feel like I was in control of my vehicle purchase and not the victim of a smooth talking salesman. Steve Schmidt was never insistent or overbearing. He understands that vehicle buying is a decision that most don't take lightly and made every accommodation to assist me with this decision. He spent countless hours walking me through the showroom and answering questions. He also kept me updated on deals and rebates via Email. The entire process was at my control, and Steve was there to assist me. That's what customer service is supposed to be. Steve was available at short notice, and never complained or even made mention of the fact that I sometimes held him past his work shift. Then, once I had made my decision, the purchase and financing process was quick and painless with several plans laid out for my approval with no pressure. I am an analytical buyer so, from start to finish it took me a month to decide on the vehicle I wanted, dragging Steve along for the entire process. However, when the day came that I made my decision, I had my new car THAT DAY. I highly recommend Steve Schmidt at Crossroads Ford in Cary, NC. My new car: 2012 Fusion SEL, Tuxedo Black, Moon & Tune package. Price: ~$22k Other vehicles considered: Focus, Taurus, F-150 (I'll be back for the F-150) Note: Sync is awesome! More

It was truly our pleasure doing business with Crossroad's Ford. Mr. Rooyakkers' assistance in making the purchase of the vehicle a smooth one, was greatly appreciated. He maintained an open line of communic Ford. Mr. Rooyakkers' assistance in making the purchase of the vehicle a smooth one, was greatly appreciated. He maintained an open line of communication with our company through the entire process. More

we found the car we wanted on ebay for sale by cross roads ford. we made a call and got the answers we needed to have. michael called back with all the info we asked for we made an offer thay came ba roads ford. we made a call and got the answers we needed to have. michael called back with all the info we asked for we made an offer thay came back the deal was done the best was the communication between us to get all the paper work done so the deal can be set in stone. michael then made some call backs after we had the car on the way home and then called the next day to see if everything was good with us and the car. michael did a great job!!!!!! More

Mr. Ketter was a pleasure to work with throughout the purchasing experience. He listened to what we wanted and showed us all of the options. We had budget constraints and he did his best to meet these purchasing experience. He listened to what we wanted and showed us all of the options. We had budget constraints and he did his best to meet these needs. He continued to contact us during our decision process. He came in to the dealership to finalize the deal on his time off. We were very pleased with the whole experience and have no reservations in referring Both Mike and Crossroads to our friends. Thanx, David More

As soon as i walked in the door i was greeted by patrick. this was my first time experience buying a car, i couldnt have been happier with the way i was treated, patrick sat down and went through all the pap this was my first time experience buying a car, i couldnt have been happier with the way i was treated, patrick sat down and went through all the paper work with me and explained everything in detail, also i had a great experience working with steve as well as archie. The best thing is, i walked out of crossroads ford with the veichle i wanted. i will buy my next veichle from crossroads ford. Thanks for the great experience Craig More

Mike was very friendly and straight forward - no runaround and no pressure sales! I would DEFINITELY recommend Mike to anyone considering purchasing a vehicle from Crossroads Ford in Cary, NC. T runaround and no pressure sales! I would DEFINITELY recommend Mike to anyone considering purchasing a vehicle from Crossroads Ford in Cary, NC. Thanks so much for the great experience! More

From my first meeting with Keith Johnson at Crossroads Ford in Cary to the delivery day, this was one of the most affirmative and pleasant experiences with buying a vehicle that I have had. Keith was st Ford in Cary to the delivery day, this was one of the most affirmative and pleasant experiences with buying a vehicle that I have had. Keith was straightforward and honest, not the typical snake oil salesperson. He listened, and never tried to sway me to purchase something that I did not want or need. Keith and Larry Curtisford helped with the ordering process when we could not locate the color and options that my husband and I decided on. Keith kept me up to date with the building of the Explorer and the delivery date. When I picked my new 2012 Explorer up, Larry patiently walked me through all of the paperwork and made sure I understood how to use my MyFord Touch Sync features; setting up my phone and voice commands. Steve Carson was very helpful and professional completing the finance and title work. The entire process was smooth and we love our new Explorer. It is really hard these days to find this variety of unrivaled customer service. This dealership is by far the best! More