Crossroads Ford Apex

Went right to business without having to hassle back and forth for 2 hours. Friendly. Indoor showroom. Even helped when we immediately locked the keys in the car! forth for 2 hours. Friendly. Indoor showroom. Even helped when we immediately locked the keys in the car! More

Great experience. Mr. Ketter and Steve Carson were very Great experience. Mr. Ketter and Steve Carson were very friendly and very helpful. I was a little wary traveling three hours to this dealership but Great experience. Mr. Ketter and Steve Carson were very friendly and very helpful. I was a little wary traveling three hours to this dealership but I would do it all over again as It was definitely worth my time. I might also add that I have never seen a used car look as good as the one I purchased. It looked practically brand new. This Ford Dealership is military friendly and they also have a spectacular showroom to look around in. If you are looking for a great Customer Service experience then I would recommend this Dealership and ask for Michael Ketter and Steve Carson. More

Both Steve and Keith were friendly and very helpful. They answered all my questions and took the time to make sure I was happy with every detail. I will buy my next car from Crossroads Ford becasue of They answered all my questions and took the time to make sure I was happy with every detail. I will buy my next car from Crossroads Ford becasue of these 2 guys. More

My experience with Mike and the sales manager, whose name I can't remember was very rewarding. I was worried about my credit, even though my girlfriend would assist me getting my new truck. The folks at Cros I can't remember was very rewarding. I was worried about my credit, even though my girlfriend would assist me getting my new truck. The folks at Crossroads Ford in Cary went through the credit issues and made it work! Now, this is our second purchase in the last 2 months. Need I say more?? The first was a 2012 Escape Limited that my girlfriend got and I just had to have my pick-up truck. If we ever purchase another vehicle again, it will definitely be at Crossroads Ford in Cary. More

Mr. Reeves went above and beyond his duties to make sure that I was completely satifsied. When I decide to purchase a new vehicle, I will request salesman Carl Reeves for my next transaction, and I will ma that I was completely satifsied. When I decide to purchase a new vehicle, I will request salesman Carl Reeves for my next transaction, and I will make sure to refer him to friends and family looking to trade-in, or purchase a new vehicle. More

I located my car while shopping on the internet. I emailed Michael Fetter and from there he took care of everything. He responded quickly, answered all my questions, and was very helpful in every way emailed Michael Fetter and from there he took care of everything. He responded quickly, answered all my questions, and was very helpful in every way. I got a great price on the car without all the aggravations usually associated with buying a used car. When I picked up the car, the whole transaction was handled in minutes and I was on my way. Michael was very friendly and even called me on the way home to see how I liked the car! Overall, buying at Crossroads Ford in Cary was a great, hassle free car buying experience! Thanks again Michael. Derrick Scott More

Michael Kitter our salesman made the purchase of the vehicle an enjoyable and pressure free experience. He was very helpful and listened to us on what kind of vehicle we were looking for and worked hard vehicle an enjoyable and pressure free experience. He was very helpful and listened to us on what kind of vehicle we were looking for and worked hard to check the inventory to find what we wanted instead of trying to sale us something we didnt want. I would recommend him to my friends and relatives. More

Michael was very professional. He did all he could to get the best price that would be allowed. He treated me as a new friend rather than a new prospect. He knew the vehicle from top to bottom and helped m the best price that would be allowed. He treated me as a new friend rather than a new prospect. He knew the vehicle from top to bottom and helped me with the transition from the traded vehicle to the new one. I would highly endorse this dealership and Michael Ketter. Roland Hamby More

I emailed the dealership one night about 7:00 - 7:30 requesting information on an EDGE. With in minutes Tyler not only responded within minutes but he took the time to send the sticker which gave me al requesting information on an EDGE. With in minutes Tyler not only responded within minutes but he took the time to send the sticker which gave me all the information needed. Meeting with Tyler on the morning of 14 Oct he was well dressed, good eye contact and very personable. More