Crossroads Ford Apex

deangelo Deangelo was awesome. He was very professional, listened to my needs and wants, and was great to work with through the entire process. I didn't feel l Deangelo was awesome. He was very professional, listened to my needs and wants, and was great to work with through the entire process. I didn't feel like I was being sold something, I felt like we were friends! More

Fantastic! I worked exclusively with Steve Schmidt, and from the onset I could tell that he was willing to go the extra mile to earn my business. That meant a lo I worked exclusively with Steve Schmidt, and from the onset I could tell that he was willing to go the extra mile to earn my business. That meant a lot to me. I ended up buying a 2013 model vehicle that was still on the lot, and Steve worked with me to understand the differences between the 2013 and 2014 model. Additionally, he helped me consider any drawbacks to making the purchase. He wanted me to be happy, and when I left the lot driving my new 2013 Ford Edge, I was definitely happy. More

It was grate The three men in sales were grate in finding the right car. The color is perfect and the mileage is grate to. The staff was awesome. Thanks Bill The three men in sales were grate in finding the right car. The color is perfect and the mileage is grate to. The staff was awesome. Thanks Bill & Sharon Linendoll More

# visits to fix a brand new car 1) Delivered new vehicle with a ascratch in the door 2) 3 visits to fix a problem with the display in dash. took 2 weeks to get 1st part then they ne 1) Delivered new vehicle with a ascratch in the door 2) 3 visits to fix a problem with the display in dash. took 2 weeks to get 1st part then they needed a second. 3) Owned fords for 30 years, worse experience ever! More

Outstanding Customer Service Words can't describe my experience at crossroads ford in Cary. Lisa was amazing & service was outstanding. Thank you crossroads ford of Cary for going Words can't describe my experience at crossroads ford in Cary. Lisa was amazing & service was outstanding. Thank you crossroads ford of Cary for going above and beyond to make sure I was satisfied keep up the good work. L.Gordon More

Pleasant transaction with friendly and knowledgeable staff Keith Johnson and Steve Schmidt were an absolute delight to work with. I had located an Explorer at another NC dealership that had everything I was lo Keith Johnson and Steve Schmidt were an absolute delight to work with. I had located an Explorer at another NC dealership that had everything I was looking for without all of the extras I didn’t want. I sent an email through the Crossroads Ford Cary website asking if they could get it for me. Keith promptly responded, and we were able to cut a deal within a handful of emails traded back and forth. He stayed in touch with me the next day despite it being his day off and had the vehicle at the dealership approximately 36 hours after our initial correspondence (which occurred just before the dealership closed for the evening). Steve took over the remainder of the transaction and even called to introduce himself and let us know that he would be assisting us from that point forward, including with the walk through and delivery of the vehicle. Steve was incredibly knowledgeable about the various features on the vehicle and provided a very thorough and in-depth tutorial on how to use all of these goodies. His discussion even taught my husband a few new things about his F150 that we purchased from Crossroads Ford in Cary two years ago. Steve also made himself available to us in case we had any questions about the features in the coming weeks. Overall, I couldn’t have been more pleased with my experience with Keith and Steve, and I highly recommend contacting one of them for your vehicle purchasing needs. More

Best dealership around the Triangle area for a Ford I went to Crossroads Ford in Cary even though it was farther than my closest Ford dealership because they had the car and model I wanted and I had no I went to Crossroads Ford in Cary even though it was farther than my closest Ford dealership because they had the car and model I wanted and I had no intention of buying it that day, but just take a test drive. Patrick Rowe was very polite and informative about all the aspects of the car and the sale, and he did everything it took for me to drive my dream car out of the lot. Now I'm the proud and happy owner of a brand new Ford Focus. I would definitely recommend Crossroads Ford in Cary and Patrick as the sales agent. More

No pressure Patrick Rowe was my salesman for a 2014 Ford Fusion Hybrid. He was very knowledgeable about the car and the hybrid system. He did a very good job of Patrick Rowe was my salesman for a 2014 Ford Fusion Hybrid. He was very knowledgeable about the car and the hybrid system. He did a very good job of explaining everything to me and I never felt pressured to buy the car. He and Shawn (financing) even stayed late to finish the deal on a Saturday night. I'd recommend this dealership to my friends and family if they were looking to purchase a new vehicle. More

Ford Purchase We test drove vehicles at 4 total dealerships including a Nissan, Toyota and Carmax. This was by far the best experience we had. The salesman De'Ang We test drove vehicles at 4 total dealerships including a Nissan, Toyota and Carmax. This was by far the best experience we had. The salesman De'Angelo was top notch, knowledgable, great at building rapport and did a great job of following up in a timely matter without being pushy. Got a great deal as well and would definitely recommend this dealership to others. More

Great salesman We just bought a car from Patrick Rowe and we really enjoyed our experience. Patrick is friendly, reliable and not afraid to go out of his way to answ We just bought a car from Patrick Rowe and we really enjoyed our experience. Patrick is friendly, reliable and not afraid to go out of his way to answer your questions. We felt we could trust him and enjoyed the time we spent at the dealer. More