Brought my MKZ in for the first service since purchase to be done, and everything was checked from roof to tires, bumper to bumper! Everyone I saw at the dealship was friendly and courteous just as before. In addition, I was told that any Lincoln bought from Crossroads was offered a free wash and vacuum every time! What a nice surprise! I had wished I had time to get it cleaned before I brought it! I drove home once again thrilled with my purchase and with CROSSROADS FORD LINCOLN.