Worked my car in to get rear brake work in a couple days. Able to use a coupon I had received. Got a courtesy ride back home and back to pick up car. Car was cleaned inside and outside. Appreciate the caring service and excellent job that is shown from scheduling, dropping off, work, clean up, and even paying. Thank you!
We purchased my Lincoln MKX exactly 4 yrs ago from Crossroads and coincidentally it was time for an oil change. They were able to schedule me within 48 hours, began immediately on my arrival and completed the inspection and tire rotation in about 45 minutes. Friendly and efficient!
Outstanding experience at Crossroads Ford. Worked with Michael Wainscott on a complicated deal. He truly went above and beyond to get the deal done for me, with assistance from Will Clark. I would highly recommend the folks at Crossroads Ford for your new/used car and service needs. an honest and high quality dealership.
Outstanding assistance by Service Manager Steve Wooldridge and staff to correct a complex repair problem. Dealer responded promptly to inquiries with options and completed repairs in a reasonable time frame. Highly recommend this dealership and their very competent service department!
Had a noise in rear suspension of my 2013 Ford Edge. They lubed the top boots but said that the edges were known for this but was nothing wrong with suspension. Dealt with Michael and he was very helpful and friendly.