1,376 Reviews of Crown Acura - Service Center
Bart Bartley always is on top of things when I bring my MDX(s) in for service, whether it's scheduled maintenance or I have special needs. Service is always explained clearly beforehand and it's completed MDX(s) in for service, whether it's scheduled maintenance or I have special needs. Service is always explained clearly beforehand and it's completed in timely fashion. He gets my vote. More
I always go to John Shaw when my SUV needs service. He is very knowledgeable and considerate of my time. He is personable, professional, and provides excellent customer service. very knowledgeable and considerate of my time. He is personable, professional, and provides excellent customer service. More
I have come to realize that Crown Acura hires the best of the best. I've had nothing but exceptional experiences with everyone I've dealt with since I became a client in 2017. I had assistance from Bart Ba the best. I've had nothing but exceptional experiences with everyone I've dealt with since I became a client in 2017. I had assistance from Bart Bartley today who was courteous and went out of his way to be helpful with scheduling and even carrying my child's car seat! I've also worked with Julian and even a tech (I wish I knew his name) who rode around with me once a few visits ago to locate a rattling sound in my car....all of these people are top notch. I mean....what company allows the staff to pay attention to a customer complaint about a rattle? Acura. And that's why I own one and will again. By the way, they located the rattle....they had to remove a seat (!) and now it's perfect. I only get my car serviced at Crown Acura in Clearwater. Believe the reviews--you are well taken care of here. More
We always go to Logan Lane whenever we need service or were having trouble with our cars. He’s the best at what he does and is always very helpful! were having trouble with our cars. He’s the best at what he does and is always very helpful! More
Crown Acura at Clearwater is the best. I always get great service with Logan Lane he really knows his stuff and get me in and out of the dealership very quickly. Before I even realize it the service is alrea service with Logan Lane he really knows his stuff and get me in and out of the dealership very quickly. Before I even realize it the service is already done! More
Bart was fantastic in helping me get my car figured out. They know what they are doing at Crown and Bart certainly adds value in both professionalism, customer service, and friendliness. He took care of thi They know what they are doing at Crown and Bart certainly adds value in both professionalism, customer service, and friendliness. He took care of things quickly and got me in and out. More
It was my first service for my Acura MDX in Clearwater. Julian checked me in and it was a fast drop off. After the car was done, he texted me and also left me a voice mail stating that my car is ready and Julian checked me in and it was a fast drop off. After the car was done, he texted me and also left me a voice mail stating that my car is ready and only requires a couple of signatures. Surely, it was true and the check out process was fast and flawless. Julian is the best so far!!! Keep up the great job!!! More
John Shaw, was my service advisor today and in the past for my 2016 ILX, he has provided nothing less than top notch service while showing a true passion to assist with the best service options for my vehi for my 2016 ILX, he has provided nothing less than top notch service while showing a true passion to assist with the best service options for my vehicle. Additionally John has a very friendly approach and personalizes his service advice to the needs of the customer. I will be continuing to bring my car to Crown Acura for all of my future service needs. More
Our first time with Crown Acura since moving here from Nashville last summer. Julian Bitar was thorough and attentive to our car and concerns and stayed with it until all our issues were resolved. Nashville last summer. Julian Bitar was thorough and attentive to our car and concerns and stayed with it until all our issues were resolved. More