Crown Automotive Collision Center

My beautiful 2011 Kia Sportage EX was hit by a person who was exiting a parking lot. Damage was fairly minor, thank goodness - dented right bumper and fender, caved-in headlight. Crown made speedy repairs a was exiting a parking lot. Damage was fairly minor, thank goodness - dented right bumper and fender, caved-in headlight. Crown made speedy repairs and returned my car promptly as promised - sparkling shiny and sweet-smelling. Front desk personnel were friendly and helpful as was Steve Lukas, my estimator. A day after the estimate was presented, I discovered that the windshield washer pump had also been damaged - no problem, Steve took care of that as well. I was very pleased with the service CrownCollision gave me. I will recommend them to others. More

Ron Potter was absolutely as good as he could be. He was able to recognize my problems and deal with the insurance representative, on my behalf, in a very good business manor. It was the way he handled him able to recognize my problems and deal with the insurance representative, on my behalf, in a very good business manor. It was the way he handled himself that caused me to let your company do the body work. I actually wanted to take it to another body shop. However dealing with Steve Lukas was another matter. One time he would be nice and then the next he would be rude. He couldn't see problems with their work that other qualified men saw immediately, including the insurance adjuster. I took the car back today for them to adjust the new door handle mechanism that was put on the last time the car was in and his excuse is that it is new otherwise it would work smoothly. That the 2011 models all worked the same way....I doubt that. The other three doors open the way they should. More