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Crown BMW of Greensboro

2.3

155 Lifetime Reviews

3902 W. Wendover Ave., Greensboro, North Carolina 27407
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Top Reviewed Employees

Douglas Weaver at Crown BMW of Greensboro

Douglas Weaver

General Manager
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Perry Barclay at Crown BMW of Greensboro

Perry Barclay

Sales
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Employees need five ratings before we can calculate an accurate rating.
Eric Laurent at Crown BMW of Greensboro

Eric Laurent

Sales
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Employees need five ratings before we can calculate an accurate rating.
James Bray at Crown BMW of Greensboro

James Bray

Sales
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Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

November 16, 2019

"Is this really a BMW dealership? Where is the quality?"

- Visiting Customer

I have visited several BMW dealerships in several states. I have owned BMW for more than 20 years. One of the reasons is the service quality. BMW customers are spoiled and treated high class no matter what price range their BMW is in. NOT THIS PLACE. The service department treats you like you are at a buy here pay here dealership. You schedule appointments and wait. They take your car and it is like you may as well just pull out a bed. You are walked down to the waiting area where you see 10-15 gray gloomy faces of people that have been waiting for hours. I was in shock. Then the attitudes are as if they are doing us a favor with their existence. In fact, we are. They are the only dealership in the area and so they act like that. Go 20 minutes to Winston Salem and it is a completely different experience. Top Notch. This location is horrible and the management allows it.

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Employees Worked With

Shon

October 19, 2019

"Outstanding service"

- Yvonne Moebs

I purchased my first 300 series from Crown BMW 5 years ago. The ease in my purchase was simple; and the customer care has been exceptional. Today 10/19 we are back to purchase a new BMW. Ken Teetor was our client advisor. Ken is very knowledgeable about BMW’s and was able to give us top dollar for our trade in that helped us in purchasing the exact vehicle we wanted. I highly recommend Ken Teetor for your Client Advisor fir your next BMW purchase. Ken puts you at ease and will provide the best service anyone could ask for.

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Employees Worked With

Ken Tettor

October 10, 2019

"I called about seeing a used car. Appointment was made...."

- Jimbo1997

I called about seeing a used car. Appointment was made. Confirmed by Perry an hour before I arrived. They sold it. Never trust these guys! We were furious. They said they would make up for us but never heard a word. The reason given was that it was sold already and that a car they sold to a previous customer had a blown engine. What does does that tell you about their cars? Or are they just liars. Either way it’s not good customer service.

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Employees Worked With

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Photos & Amenities

  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Authorized Parts Store
  • Television
Crown BMW of Greensboro, Greensboro, NC, 27407