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Crown BMW of Greensboro

3.5

140 Lifetime Reviews

3902 W. Wendover Ave., Greensboro, North Carolina 27407
Call (336) 790-9848

Latest Reviews

April 03, 2018

"BAIT AND SWITCH-these people are LIARS!"

- WrongGirltoMessWith

There was one price listed online for an SUV; I called and had the price confirmed by 2 different sales people and was even told that the price was going to go up in two days because they were having a special end of month sale. I was driving from an 1 1/2 hr. away so my husband called and confirmed the price again while I was driving and confirmed the availability. He made an appointment for me with the sales manger (the person that sits in the "booth" and makes final decisions on price) and with the finance manager. I was 1/2 hr. away and they called back to say the SUV was sold. My husband went online and saw that they reposted it online at a higher price! When I got there they kept changing their story about the online price being a mistake-I said that was understandable BUT then why did 3 different people confirm the price! They then tried to sell me a more expensive car. I have them on a recording saying that the SUV was sold-then why was it still listed online at a higher price and how did it sell when it was supposed to be on HOLD?!!! They lied to my face and I have then on a recording. Trying to decide whether to sue for fraud. BBB will be notified. YELP has already received a review and every other online media as well as maybe the news crews on tv may be notified. SHAME ON THIS DEALERSHIP! I took a half day off from work and trusted your team who verbally confirmed the price 3 times.

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Employees Worked With

Manager

January 23, 2018

"The Best Experience Ever!!!!!!!!!!!!!!!!!!!!!!!!!"

- JOY SABRINA MOSES BUFORD

The Sales team at Crown BMW provided exceptional customer service from start to finish!!!!!! My Sales Rep Marty Shelton is a Rockstar!!!! My Husband and I purchased 2 cars simultaneously and our experience was phenomenal !! A++++++

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Employees Worked With

Marty Shelton

January 08, 2018

"Stress free experience"

- lesdcog

I had a remarkably stress free experience with the purchase of my new BMW. Doug Weaver, GM, and his staff (Carissa, Brittany & Eric) were extremely personable and all took the time to make this buying experience one of the best ever without wasting any of mine. I would highly recommend this dealership.

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Employees Worked With

Doug Weaver

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Photos & Amenities

  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Authorized Parts Store
  • Television
Crown BMW of Greensboro, Greensboro, NC, 27407