One day I decided I was going to go buy a BMW. After
walking out of nearby Performance BMW in Chapel Hill and then Leith BMW in Raleigh feeling disappointed and frustrated at the lack of customer focus,
walking out of nearby Performance BMW in Chapel Hill and then Leith BMW in Raleigh feeling disappointed and frustrated at the lack of customer focus, I left empty-handed. When I got home, I did a search to see where the next closest dealership was and it was Crown in Greensboro. Although I didn't really feel like driving the hour to Greensboro to go to what I expected would be more of the same, I was willing to try one more BMW dealership before giving up completely. I walked into their showroom and was greeted by a GENUINELY friendly salesman, and I knew instantly that I was going to be driving home in one of their BMWs, it was just a matter of which one. I left that day with a fabulous 550i. After having had such a pleasant experience buying the 550i, a few months later I asked Crown BWM to order me an M5.
Within a few months of getting my M5, I had some Dinan upgrades performed on it at their service department. I have to admit that I was worried about the idea of messing with such a delicate and perfect machine, but Crown did a stellar job and I have been absolutely thrilled with the results!
This dealership is definitely special, unlike any other I've experienced. The folks at Crown BWM are customer-focused and exude an excitement for BMWs that is infectious. My husband and I wouldn't consider getting a BMW anywhere else. Period.