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Crown Chrysler Jeep Dodge Ram Dublin

Dublin, OH

5.0
2,676 Reviews

6350 Perimeter Loop Rd

Dublin, OH

43017

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2,676 Reviews of Crown Chrysler Jeep Dodge Ram Dublin

May 24, 2018

Service department They did a great job to fix my jeep and I like Brittany Sturgill she a good service to me. I happy it doesn't take long to fix and free car wash was n More

by lvsheltie(15)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Sturgill
May 25, 2018 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly, as promised! We look forward to seeing you again when your car is ready for its next service.

May 24, 2018

The Kaiwan Jackson Experience. Kaiwan Jackson went above and beyond to make this car buying experience fun, educational and exciting. He displayed great patience and knowledge throu More

by Juanita R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaiwan Jackson
May 22, 2018

Brittaney made it easy! I came in for an oil change, tire rotation and other minor services on a Saturday. Although I had an appointment, the service department was very busy More

by dublinbuckeye77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Sturgill
May 23, 2018 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thank you for taking the time to leave Brittaney this awesome feedback! She definitely is such a diligent worker, and we are pleased that you were able to see that in your recent visit! It's so great that she provided you with such a quick and easy experience from start to finish! We hope to see you again the next time you are in need of automotive service!

May 22, 2018

Review for Brittaney Sturgill This visit was the first time Brittaney was my Service Manager. Brittaney is first and foremost very professional, to the point and makes you feel t More

by Ramman18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Litteral, Brittaney Sturgill
May 25, 2018 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

May 22, 2018

Better bring your attorney Bought a Jeep Wrangler from Crown and negotiated a soft top. They delivered the soft top and then called to tell me it was not included in the sale. More

by Glesperance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Ramsey, Dan Pierce
May 29, 2018 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Dear Greg, We always appreciate feedback, positive or negative. We have reviewed the worksheet that you and the salesperson agreed upon and are confused by your review, which seems to imply that there was some type of miscommunication or misdeed. The paperwork clearly states that you wanted to be under a price of ‘X’ including tax out the door. On the first form you signed agreeing to the price there is a section detailing the equipment and options of the vehicle. On that form there is a very large, very conspicuous separate statement: ‘customer is willing to forgo the soft top’, Directly underneath that is your signature. Without this, the dealership would have lost a considerable amount of money to sell this vehicle. We would be happy to review the paperwork with you to perhaps jog your memory as this was the written agreement. Sincerely, Marc Wigler, President and General Manager

May 17, 2018

Very easy yo work with! Had a Diamond finish and she was very accommodating with day and time. Supper professional. Would not hesitate to call or stop in for any kind of help More

by Jagb555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Sturgill
May 18, 2018 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thank you for your time and kind review. We are pleased to hear that we were able to go above and beyond your expectations. We look forward to seeing you again when your new car is ready for its first service.

May 17, 2018

Helpful Eric was very helpful in trying to find a very specific vehicle for me. He kept in contact without being over-bearing. Would highly recommend him More

by cubfan43160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ryan
May 18, 2018 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thanks so much for the recommendation! We're so glad that Eric put so much effort in helping you find your perfect vehicle! We hope that everything worked out for you!

May 16, 2018

outstanding service was great, Brittney always goes beyond expectations. She is most kind and professional.. And I enjoyed the comfort of a clean and well servic More

by IBS 36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Sturgill
May 16, 2018 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thank you so much for your feedback! We're so glad that Brittaney and the team ensured that you and your vehicle were well taken care of! We appreciate you confiding in us for your service needs!

May 16, 2018

Buying made easy Easy to deal with staff who made car buying simple. Eric was very helpful in finding a car that worked for us in both style and price. More

by MRERV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ryan
May 17, 2018 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. We look forward to seeing you again when your vehicle is ready for its next service.

May 15, 2018

Quality service I had my car in to Crown for basic service. My service Manager, Brittaney Sturgill, was friendly and helpful. They were accurate with the estimated More

by bettinba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Sturgill
May 16, 2018 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

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