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Crown Chrysler Jeep Dodge Ram Dublin
Dublin, OH
2,676 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,676 Reviews of Crown Chrysler Jeep Dodge Ram Dublin
August 20, 2013
Frank Eastman was a pleasure to work with, however, looking back at the paperwork I see now that I was charged for Diamond Finish($399) which I didn't ask for or was informed during the sales process t looking back at the paperwork I see now that I was charged for Diamond Finish($399) which I didn't ask for or was informed during the sales process that I would be charged for, theft avert(199) which I wasn't told was being added to the cost, road key($307) which I'm guessing is the vehicles 2nd key which was claimed to have a dead battery(I haven't verified that it works yet) and then a random line item of dent for $299(No explanation whatsoever). Yes it is ultimately my fault for not looking through the paperwork thoroughly, but when working with Frank I felt like I could trust him and whomever he would have me working with and not be nickel and dimed for close to $1000 additional dollars. I felt a lot better about this transaction prior to looking into the details. When I shook hands with the sales manager we agreed on the payment and price of the vehicle. The only other option that I approved past that point was the extended warranty. I hate to say it, but I feel like this place is just like the typical dealership you hear about not being 100% honest about what you are paying for. Sorry Frank if these additions happened after our interactions and are independent from the way you do business. -- John Gladman More
by gladman34
Employees Worked With
Frank Eastman
August 20, 2013
This group understands the value of good customer relationships. Over the past 18 years, I've purchased eight vehicles from this dealership and they have taken very good care of my family. relationships. Over the past 18 years, I've purchased eight vehicles from this dealership and they have taken very good care of my family. More
by wpdavis
Employees Worked With
Neal Linkhorn, Craig Gowitzka, Tyler Ramsey
August 19, 2013
Jason is a very down to earth salesperson, and I like that about him. Most of the time a salesman will do whatever they can to get you out the door with a car, and all they care about is making the commi that about him. Most of the time a salesman will do whatever they can to get you out the door with a car, and all they care about is making the commission on the sale. Jason on the other hand was doing whatever he could to make sure that I walked out the door with a reliable car within my price range. Jason bent head over heels to try to get me into a new car, and even though he was unable to, due to my credit score, I would highly reccommend him to anyone. He is very personable and genuinely cares about his customers and not just making his wallet fatter. Thanks Jason! More
by BenGuitar
Employees Worked With
Jason Stull
August 19, 2013
Tim was a delightful young man and we enjoyed talking to him. He was very knowledgeable about the Fiat which was appreciated. We've had wonderful service from Crown in the past as this is out 3rd car pu him. He was very knowledgeable about the Fiat which was appreciated. We've had wonderful service from Crown in the past as this is out 3rd car purchased from them. More
by Mayfamily2
Employees Worked With
Tim Basak
August 17, 2013
I must admit, without exagerration, that this was the best car buying experience I've ever had at a dealership. Doug was amiable, knowledgeable, and listened to what we wanted. In the end, he was able to best car buying experience I've ever had at a dealership. Doug was amiable, knowledgeable, and listened to what we wanted. In the end, he was able to find just the right combination of features for our new Fiat and we're looking forward to receiving it. He was NOT the awful "car salesman" we've all had to experience. Owning three Fiats now ('59 1200 Granluce, '67 500 Giardiniera, and now our POP, I guess I'm becoming known for something in my circle of friends! Again, many thanks to Doug (with the pleasant cooperation of Jody). More
by zipdang
Employees Worked With
Doug Carmean
August 15, 2013
I went to the dealership to look at the new Dodge Dart. I saw one immediately. I was a little surprised we weren't greeted by a sales person until we actually went inside. We met with Chris who was very he I saw one immediately. I was a little surprised we weren't greeted by a sales person until we actually went inside. We met with Chris who was very helpful. We test drove the car and I decided to actually buy it. I was first very happy with my trade in amount. This helped with my decision. We decided on a lease and met with others and agreed on an amount. This went pretty smoothly and everyone was nice and helpful. Finance took a while to meet with us but I know that is common. We met with finance and he was also nice and helpful. It was close to closing time and a holiday was the next day and everyone was ready to go home. I felt a little lost with my new car as I left but the book was very simple and easy to follow and it took no time to learn. I did have to meet with the dealership 3 times to correct paperwork and call about my plates and payment. However, overall I really liked the dealership and everyone I met with was very kind and made me feel important. They always attempted to not inconvenience me and did whatever necessary to make me happy. They also always offer to clean my car. This is a great dealership and I've recommended them to others. I would definitely buy from here again! More
by Dmullin25
Employees Worked With
Christopher Fusco
August 14, 2013
I build a Fiat, POP 500c ,Rame-color, tan top, 5-spd, brown interior online the night before my visit to Crown Fiat. I wanted to show my husband what the interior looked like because the pictures didn't brown interior online the night before my visit to Crown Fiat. I wanted to show my husband what the interior looked like because the pictures didn't show well. My husband called and asked TIm what the cross street was to find the dealership (we had never been to the dealership), Tim was very helpful and gave us the cross street and we arrived within 5 minutes. Tim was busy assisting other customers when we arrived and Jay told us he could help us...we saw a Fiat Rame 500 without the soft top. I told Jay I build a Fiat, POP 500c, Rame with 5 spd transmission. He said we may have one inside...we walked up to the car I build the night before. Hook, line, and sinker...it was a test drive with Tim and we purchased the car...trading in a freshly serviced VW bug. I have had 3 VW bugs and I was unhappy with the new body style and began looking for another style of car...the Fiat is fun, has great fuel mileage, easy to park, and has all the bells and whistles...I love talking hands-free to my husband safely while I am driving. The safety features include seven airbags and back-up buzzer in case someone or something is behind me while I am backing up. Great feature! Tim as great, Jay was very helpful, Jody was amazing closing the deal in a few hours, Nick had everything packaged up neatly, and Tim completed the sale with final instructions on all the fabulous features of the new FIAT 500c, Rame with tan top, and 5 spd transmission. I am looking forward to the free car washes, 10 oil changes, 5 tire rotations, free roadside assistance, and putting the next 100K miles on the car I built...Thank-you for such a great experience! More
by creativityboutiquellc
Employees Worked With
Tim Basak
August 14, 2013
We found Crown Fiat on line and were pleased they were so close to us and focused on Fiat exclusively. We went last minute to checkout the 500L for a test drive and although we arrived a half hour before c close to us and focused on Fiat exclusively. We went last minute to checkout the 500L for a test drive and although we arrived a half hour before closing Tim took the time to let us take a test drive and make a plan for purchase. Tim was extremely helpful and put everything in quick order to make sure we could have a 500L lounge ASAP. If your thinking about getting a Fiat go to Crown Dublin, they're the people who will make the extra effort and make sure you leave with a great car. More
by DuncRocket
Employees Worked With
Tim Basak,Jody White
August 12, 2013
They were friendly and they listened to my needs. I am happy with how I was treated. They worked with me to get me into a car that I could afford. happy with how I was treated. They worked with me to get me into a car that I could afford. More
by nayskel
Employees Worked With
Doug Schreiber
August 12, 2013
Tom was great. We knew the pricing inside and out, and therefore pushed for a challenging price. Tom facilitated the exchange and negotiation well, and helped move us into a new vehicle when we were near therefore pushed for a challenging price. Tom facilitated the exchange and negotiation well, and helped move us into a new vehicle when we were nearly 100% sold on a low mileage used vehicle. He did us, and the dealership well. More
by murdo15194
