I’m honestly disgusted with the service department and the manager Gary at that department and his manipulation. He wanted nothing to do with getting my car looked at and he made that very obvious and lies. I got my brakes and rotors fixed there- $640 later and two weeks later the brakes were makin a grinding sound so I called them. So I spoke to a very nice person on the phone and told him the issue and how is wasn’t consistently doing this and he said come in but at the time I drop it off 3:30 they can’t Look at car so to leave it and my appointment was for 6:30 the next morning. So I brought my car in at 3:30 yesterday and Gary was giving me the run around saying if it wasn’t a consistent noise they couldn’t look at it even though I knew it was the brakes. Ended up leaving my car there yesterday and my appointment was 6:30 this morning and my car still hasn’t been looked at and Gary lied to me and is giving me the run around probably because they made the mistake and won’t get any money for this
Very happy with Crown Ford! The staff is professional and very helpful. This is the second car we purchased from Crown Ford. The sales person listen to our request and delivered beautiful 2018 Mustang!!
I have bought vehicles from this dealership before. The staff is very professional. David Alfano made the purchase of my new F 150 an easy experience. David was very knowledgeable and upfront with pricing.
"Great experience overall, very helpful & straightforward"
Chris and his team went above and beyond, spent their time and energy getting the exact truck I was looking for, at a fantastic price. Excellent service, very straightforward, would highly recommend Crown Ford.
I recently bought a 2013 Edge from the used car dept. at Crown Ford. The price was not negotiatable but the car is pristine and the condition was better than the models I've shopped elsewhere. The mileage was just 26k. Also I was able to extend the Ford warranty. Kevin was patient and helpful to me. It was a pleasant experience making this major purchase. When the title came in the mail, My wife noticed the wrong lien holder listed. We called Kevin and he got right on it. It was a DMV error. Asha who works in the office took the time to have DMV correct this. I don't know how she did it and I'm happy to say it's corrected. I've the car three months now and it's like brand new and fun to drive. I would recommend buying a car there.
not happy with the service of which I am getting currently .Mike Campanelli when you ready to get in contact with your rep to find out when my ford raptor will be coming in and since you are always busy let me know but until then terrible service
Craig made my buying experience fun, smooth and easy, I did extensive online research, visited multiple dealerships and looked at a number of cars. Of all the places I visited, Craig at Crown Ford was the only sales person who was straight forward, honest and non-pressuring. Overall a great experience!
Told salesman what I wanted it happed just could have been little quicker but I understand manager wanted make all he could hate the five or six trips out of his office when could have been done in one not salesmans faught