2,082 Reviews of Crown Honda - Service Center
A Great Experience Skip (William Kolbe) was a great service advisor making feel valued and respected. He ensured I received the best deals and quality service. His custo Skip (William Kolbe) was a great service advisor making feel valued and respected. He ensured I received the best deals and quality service. His customer service will keep me returning to have my Acura TSX 2007 looking as good as new. Thanks Skip! More
Michele Dessert Michele has been my service representative for over a decade. Other reps do not match her competence and pleasant demeanor. She is why I take my car Michele has been my service representative for over a decade. Other reps do not match her competence and pleasant demeanor. She is why I take my car to Crown Honda. More
Michele is the best I have been using Crown Honda and Michele Dessert has been my service advisor for many years. She is always recommending service that needs to be don I have been using Crown Honda and Michele Dessert has been my service advisor for many years. She is always recommending service that needs to be done and seeing if there any recalls such a airbags. It is a pleasure to see her and the other fine staff at Crown Honda. Tim Miller More
Always a Pleasure We have purchased four cars from Crown in the last eight years as a family. Always receive excellent service from maintenance (Michele Dessert) to sal We have purchased four cars from Crown in the last eight years as a family. Always receive excellent service from maintenance (Michele Dessert) to sales. Crown Honda always is my first recommendation to family and friends. I drive from Lakeland just to see my friends at Crown. More
Excellent Service My car was hard to start, and I suspected it was the starter. I drove straight to Crown Honda without an appointment, and Michele Dessert, my service My car was hard to start, and I suspected it was the starter. I drove straight to Crown Honda without an appointment, and Michele Dessert, my service advisor for many years, took care of me right away. I explained the problem, and she had the tech check it out. It was the starter, and they replaced it for me while I waited. I very much appreciate Michele's help in getting this problem solved so quickly and easily for me. She is a true professional and an asset to Crown Honda! Carol Carnevale More
Amazing Service I would like to thank Michelle Dessert for the excellent service we received on 4/20/16. Michelle has always given the best customer service whenever I would like to thank Michelle Dessert for the excellent service we received on 4/20/16. Michelle has always given the best customer service whenever we bring our car in. You can't always plan on when something is going to come up with your vehicle and Michelle is always professional and friendly in getting your car in and serviced as quickly as possible. Michelle is a true asset to the Crown Honda in Pinellas Park. The best service writer we have ever had. Big kudos to Michelle. Thank you, Steve & Betty Berry More
Great Service Gerlanda has been my service rep for many years and followed him to Crown Honda. He is always friendly and honest. I can always count on him to tell m Gerlanda has been my service rep for many years and followed him to Crown Honda. He is always friendly and honest. I can always count on him to tell me exactly what I need done and no beating around the bush. He even hooked me up on great deal for my 2013 Odyssey Touring Elite. This guy is the best and I would recommend him to anyone. More
Great service I followed Gerlanda from Autonation Honda. I have been using him for years and he is the best service advisor I have ever dealt with. Always honest I followed Gerlanda from Autonation Honda. I have been using him for years and he is the best service advisor I have ever dealt with. Always honest and reliable. More
Long wait for oil change I stopped in at 10:15 AM on a Tues to get an "Express" oil change. I signed the sheet, all the names on top of mine where highlighted, there was only I stopped in at 10:15 AM on a Tues to get an "Express" oil change. I signed the sheet, all the names on top of mine where highlighted, there was only one car in the drop off area. I was told it would be 2 hours. I left. I came back in a few days later...again " two hours wait time " I left. You need to get more guys on the oil change service. Two hours is unacceptable. As suggested both previous times My 3 rd visit I arrived at 7:30AM. It was still an hour wait, even though I asked to skip all the service checks ( AS SUGGESTED I COULD OPT FOR BY ONE OF THE OUTDOOR CHECK IN GUYS ) and just change my oil/filter and get me out ASAP I do want to say my Rep Michele Dessert was great. She even walked me to the parking lot at the end, opened my car, shook my hand and thanked me. I don't recall anyone doing that in my years coming in for many services. Great job, it made me feel better even though I'm not happy waiting an hour for an EXPRESS OIL CHANGE. More
The Very Best! Gerlanda Holloman has taken care of me and my Ridgeline since the very first service visit almost 9 years ago when he was still at AutoWay Honda. He Gerlanda Holloman has taken care of me and my Ridgeline since the very first service visit almost 9 years ago when he was still at AutoWay Honda. He is perfect example of professionalism and excellence with his recommendations and even at helping to prioritize the timing of those service needs whenever budget is tight, easy to work with, and his people skills are 2nd to none.... and frankly, just a great guy!! When my vehicle needs service, I specifically ask for him and only him as the trust has certainly been earned over time. Crown Honda has gained an exemplary employee and a great example for others to follow. I can honestly say that I recommend him to all with no reservation whatsoever knowing that you will received the same exemplary service that I have! ***Note to Crown Honda*** Take care of this man!! He's one of the good ones!! CG More