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Crown Nissan of Decatur - Service Center

Decatur, IL

4.7
119 Reviews

119 Reviews of Crown Nissan of Decatur - Service Center

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July 22, 2025

It was great. They were able to get me in & out. I have had to take my car in twice to get it completely finished and they communicated with me when the parts wher More

by anikosmith1970
Recommend Dealer
Yes
July 19, 2025

Great service visit as always. Work appears to be completed correctly and within the estimated time. More

by JAJDCJ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber, Steve
July 18, 2025

Every employee I dealt with including Amber, Charlie and the cashier were courteous and informative. The detailed inspection report and recommendations were clear and valuable in deciding the necessary repa More

by chuckd1939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber, Charlie and cashier who transacted the billing and payment
July 15, 2025

To many words. Make this part a lot shorter. Service was prompt and efficient. Buy More

by No no
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Her
July 14, 2025

Service team worked hard to make sure my safety issue was addressed. Very conscientious, professional and thorough. More

by aneubauer519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schilz
July 12, 2025

My first visit was pleasant. They only thing that somewhat bothered me is it seem to take way to long for just a scheduled oil change. More

by Katkat
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
July 12, 2025

They are very nice and check out any concerns. Prompt in getting your work done. More

by CHERYL708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know their names.
July 12, 2025

They take the time to find the right fit of vehicle for individuals coming in More

by bondurant71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb, Tom, Michael
July 10, 2025

Very friendly. Always helpful What else can I say. Best dealer in town . Always helpful More

by tlengsfeld
Recommend Dealer
Yes
Employees Worked With
Charlie
July 09, 2025

Curtisey, replacement done in timely manner, notified when car could be picked up. Extremely satisfied. More

by lynn30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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