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Crown Subaru

Chattanooga, TN

4.9
1,013 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,013 reviews

June 19, 2025

Kenny was amazing! We scheduled a test drive online and the car was ready for us when we got there. We fell in love with the car and told Kenny we were ready to run som More

by Bailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kenneth Melton
Jun 20, 2025 -

Crown Subaru responded

Bailey, we are so pleased to hear that Kenny was able to provide you with such exceptional service. We strive to make the car buying experience a positive one and we are thrilled to know that Kenny met all of our expectations. Congratulations on your new vehicle and happy travels.

June 17, 2025

This dealership has relocated to Lee Highway, I've been twice now. As another reviewer mentioned, Laura Montalvo is abrasive and degrading. She shouldn't work with customers. I had to be firm with her to g More

by Chattanooga89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Montalvo, Lucas Weir
June 17, 2025

Was very patient while answering my questions and explaining the features of each vehicle. Showed me several different options. More

by alexspassoff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Gentry
Jun 18, 2025 -

Crown Subaru responded

Thank you for your positive review! We are happy to hear that our team provided you with thorough and efficient service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may assist you with, please do not hesitate to give us a call.

June 13, 2025

We couldn't be happier with the experience we had with Crown Subaru in the purchase of our Crosstrek. Our salesman was Mickey Dorsey, a superb salesman. He knew his products inside and out (literally) and More

by bruceadele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Dorsey
Jun 13, 2025 -

Crown Subaru responded

Bruce, thank you for your 5 star review. We are so happy to hear about your positive car buying experience working with Mickey. We strive to provide a seamless, efficient and stress free car buying experience and it is so gratifying to know that we are meeting our goals. Thank you for acknowledging Cindy as well. We appreciate you taking the time to write such a wonderful review. Congratulations on your new vehicle and happy travels.

June 10, 2025

The process of buying my Subaru was great! My trade in was valued fairly, the negotiation process was quick and easy, and my sales person Zach Peters was helpful and informative. Finally, Cind More

by glenmore.powers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy- finance, Melissa Dalton, Zach Peters
Jun 11, 2025 -

Crown Subaru responded

Glenmore, we are so pleased to hear about your positive car buying experience with Zach. We strive to provide a seamless, stress free process and it is gratifying to know that we are hitting that mark. Congratulations on your new vehicle and Happy travels.

June 06, 2025

Easiest and best car buying experience of my life. Kenneth was professional, respectful and polite. Everybody involved in the simple purchase process was equally pleasant. This is a new age dealers More

by rickkarendalton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kenneth Melton
Jun 11, 2025 -

Crown Subaru responded

Rick, we are so pleased to hear about the positive car buying experience that Kenneth was able to provide. We strive to make the car buying process seamless, efficient and stress free and it is great to know that Kenneth is living up to our expectations. We appreciate your business and congratulations on your new vehicle. Happy travels

May 30, 2025

We had a great experience wirh Zach and Crown Subaru. Everyone was so nice and the experience was so easy. More

by mandylynng12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Peters
May 30, 2025 -

Crown Subaru responded

Mandy, We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Zach took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

May 27, 2025

Brandee was exceptional. She made the process so easy and quick. Our whole experience was great with her. More

by mlyles1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel , Brandee Toche
May 30, 2025 -

Crown Subaru responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

May 25, 2025

Hannah Gentry is more than a salesperson and to refer to her as such would not respect the person she is. Great personality and honesty taking as much time as necessary to work without to get you what you More

by JBGreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Gentry
May 30, 2025 -

Crown Subaru responded

JB, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Hannah will be pleased to know that you thought highly enough of her performance to mention her in your stellar review! If there is anything else- Crown Subaru can do for you please be sure to let us know! We would love to help.

May 24, 2025

Kelly Carlson did a great job. Very positive experience happy with our purchase thank you More

by smpweb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy, James Riley, Kelly Carlson
May 30, 2025 -

Crown Subaru responded

We would like to sincerely thank you for letting us know how Kelly is doing. We realize that purchasing a vehicle is a big decision and we try to make the experience simple and informative. Thank you for choosing- Crown Subaru.

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