
Crown Subaru
Chattanooga, TN
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Kenny was amazing! We scheduled a test drive online and the car was ready for us when we got there. We fell in love with the car and told Kenny we were ready to run som We scheduled a test drive online and the car was ready for us when we got there. We fell in love with the car and told Kenny we were ready to run some numbers. He was super nice and walked us through the entire process. This purchase was towards the end of the day and some staff had already left for the evening. This did cause a little wait but Kenny kept us informed the entire time. I would highly recommend Kenny and Crown Subaru! More
This dealership has relocated to Lee Highway, I've been twice now. As another reviewer mentioned, Laura Montalvo is abrasive and degrading. She shouldn't work with customers. I had to be firm with her to g twice now. As another reviewer mentioned, Laura Montalvo is abrasive and degrading. She shouldn't work with customers. I had to be firm with her to get the service I came in for. She didn't do a thorough walk around upon check-in either. This was my first impression of the dealership service center. Lucas Weir on the other hand is a godsend in comparison. Luckily, he was assigned to my appointment the second time I came in. He was friendly, patient, knowledgeable, accommodating, thorough and efficient. I will be requesting him every time. More
We couldn't be happier with the experience we had with Crown Subaru in the purchase of our Crosstrek. Our salesman was Mickey Dorsey, a superb salesman. He knew his products inside and out (literally) and Crown Subaru in the purchase of our Crosstrek. Our salesman was Mickey Dorsey, a superb salesman. He knew his products inside and out (literally) and was more than happy to take all the time needed to make us comfortable with our choice. We went on two test drives, comparing vehicles and another where he demonstrated the safety features of the car. He was like a kid in a toy shop - so happy to be there and showing off his toy. I won't say Mickey was low pressure; he was NO pressure - our kind of salesman. When you have a product as good as a Subaru, he must know that they sell themselves; and it did, with his guidance. This was THE MOST enjoyable car purchase we have ever gone through, and we've been through many. The facility was comfortable and spotless. Everyone was easy going. Cindy, the paperwork lady, was very easy to work with. And quick and efficient. A perfect experience that put a lovely car in our garage. More
The process of buying my Subaru was great! My trade in was valued fairly, the negotiation process was quick and easy, and my sales person Zach Peters was helpful and informative. Finally, Cind My trade in was valued fairly, the negotiation process was quick and easy, and my sales person Zach Peters was helpful and informative. Finally, Cindy in finance was likewise informative and helpful. No pressure from sales, finance, or service. Just helpful, friendly people at every turn. I can’t say how pleased I was with this experience. More
Easiest and best car buying experience of my life. Kenneth was professional, respectful and polite. Everybody involved in the simple purchase process was equally pleasant. This is a new age dealers Kenneth was professional, respectful and polite. Everybody involved in the simple purchase process was equally pleasant. This is a new age dealership that really makes car buying easy and enjoyable We were in and out with no hassle, no headaches and no pressure. I highly recommend Crown Subaru. You will not be disappointed. Go get you a Subaru from Kenny! More
Hannah Gentry is more than a salesperson and to refer to her as such would not respect the person she is. Great personality and honesty taking as much time as necessary to work without to get you what you her as such would not respect the person she is. Great personality and honesty taking as much time as necessary to work without to get you what you want with the price you like. More like working with a friend. Casual in approach but detail in respect to answer questions and meeting the customers need. GREATEST experience I’ve had in purchasing RV’s, auto, motorcycles…etc. bar none!! More