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Crown Subaru

Chattanooga, TN

4.9
1,075 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,075 reviews

October 01, 2025

Jacqueline was a true joy to work with! When we pulled into a parking space, she was headed toward our car with a smile on her face. The first thing she done was ask what I was looking for More

by judysmith182
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Griffith
Oct 01, 2025 -

Crown Subaru responded

Judy, What an incredible shout-out for Jacqueline! We love hearing how she made you feel so welcome and comfortable right from the start. Thank you for recognizing her efforts and for sharing your experience!

October 01, 2025

These guys were great to work with! Not pushy, instead doing everything they were able to out my mind at rest. More

by lyounce2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t recall his name but he was mangmt, Habib Rehman, Kenneth Melton
Oct 01, 2025 -

Crown Subaru responded

Lyounce, We’re so glad our team made you feel at ease throughout the process! It’s wonderful to know you had a positive, no-pressure experience with us.

September 30, 2025

Jacqueline was great to work with! She was very knowledgeable of all the cars! She answered all my questions and concerns. She made the process of buying a new car easy! Anyone look More

by olivia1.hopkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Jacqueline Griffith
Sep 30, 2025 -

Crown Subaru responded

Olivia, Thank you for your kind words. We’re delighted Jacqueline provided knowledgeable guidance and made your car-buying process so seamless. Your recommendation means a great deal to us.

September 29, 2025

Kenny was great. Communicative to the extreme on the front end, and incredibly attentive once in person. Really appreciate the care and intention in his service. Woul More

by iantruelewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Habib Rehman, Kenneth Melton
Sep 30, 2025 -

Crown Subaru responded

Your review highlights exactly the qualities we value in our team. Kenny’s dedication to clear communication and attentive service truly reflects our commitment to customer care. Thank you for sharing your experience and recommending him so highly.

September 24, 2025

All the staff were friendly and helpful. I'm very thankful I got Jacqueline as my sales person. She was so friendly and very helpful, I was really comfortable dealing with her. I do not li More

by gloriawjones06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Jacqueline Griffith
Sep 24, 2025 -

Crown Subaru responded

Gloria, Thank you for your detailed feedback. We are delighted to hear that Jacqueline and Habib provided such friendly, patient, and professional service, making your car-buying experience both comfortable and enjoyable. Your recognition of their efforts, even near closing time, is greatly appreciated.

September 24, 2025

Jacqueline was such a pleasure to work with and made the process so comfortable. Everything she told us worked out perfectly. Happy to have had her for our salesperson. The entire staff were super as well. More

by billmusicman54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt White, Habib Rehman, Jacqueline Griffith
Sep 24, 2025 -

Crown Subaru responded

Bill, Thank you for your thoughtful review. We are delighted to hear that Jacqueline made the process so comfortable and that everything went exactly as she promised. It is also wonderful to know that the entire staff contributed to such a positive experience.

September 24, 2025

I had a wonderful experience at Crown Subaru. Jacqueline was really helpful and found me the perfect vehicle! She really cares about her customers! More

by wyattwife10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Griffith
Sep 24, 2025 -

Crown Subaru responded

Wyatt, We love hearing this! Jacqueline will be so glad to know her care and commitment helped make your Subaru purchase such a wonderful experience. Thank you for sharing your feedback!

September 23, 2025

Best car buying experience I've had! I didn't feel rushed or pushed to make any decisions throughout the whole process. More

by Will
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Jacqueline Griffith
Sep 24, 2025 -

Crown Subaru responded

Will, Thank you for sharing your experience. We’re so pleased that the process felt comfortable and unrushed, allowing you to make your decision with confidence. Your feedback means a great deal to us.

September 22, 2025

Kenneth Melton with Crown Subaru far exceeds customer service i found elsewhere. I shopped multiple dealerships within a 50 mile radius looking for a used Tacoma and my experience with Kenneth and Crown More

by alan.hagermaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kenneth Melton
Sep 22, 2025 -

Crown Subaru responded

Alan, Thank you for your thoughtful review! We’re pleased to hear Kenneth provided a professional, pressure-free experience that stood out from other dealerships. We truly appreciate your recommendation and are glad we could help with your Tacoma search.

September 22, 2025

It was a great experience to buy our car from Kenneth Melton! I would definitely buy my next car from him. More

by karen.sutton509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
Sep 22, 2025 -

Crown Subaru responded

Karen, Thank you for your feedback! We’re glad to hear Kenneth provided you with a great car-buying experience. We truly appreciate your trust and look forward to welcoming you back for your next purchase.

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