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Crown Subaru
Chattanooga, TN
1,273 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,273 reviews
August 06, 2026
Brandee made buying our first Subaru a great experience. She is wonderful! The entire staff work as a team which is refreshing compared to other dealerships. Our trade in was hassle free and financ She is wonderful! The entire staff work as a team which is refreshing compared to other dealerships. Our trade in was hassle free and financing was open and transparent. We never felt pressured to add all of the warranty and service options, unlike some dealers. Management called a few days later after we had time to digest our purchase to ask how our experience was all around. Very refreshing! My wife and I agree that this was the most positive car purchase that we have ever made. More
by dmhunt1414
Employees Worked With
Brandee Toche
August 05, 2026
Mr. Kenny Melton made the experience relaxing and enjoyable. Kenny showed me every car I was considering plus more. This is only the 2nd time I can say this. The only other time was helping a friend enjoyable. Kenny showed me every car I was considering plus more. This is only the 2nd time I can say this. The only other time was helping a friend purchase a new car. It was also from Kenny Melton. The main reason I returned. I now recommend Kenny to anyone I know looking to trade or purchase a vehicle. No pressure. Just a relaxed, comfortable experience. Great guy! James Hoff More
by jimphoff
Employees Worked With
Habib Rehman
August 05, 2026
This was the most pleasant, informative and thorough experience on purchasing a new Subaru. In our lifetime this is a standout experience as models were compared, options tested and discussed, test dri experience on purchasing a new Subaru. In our lifetime this is a standout experience as models were compared, options tested and discussed, test driven with absolutely no sales pressure on the buyer. The thoroughness of the entire experience from our sales rep has more than raised the bar. Thank you Kenny! More
by tnskimom6
Employees Worked With
Kenneth Melton
August 02, 2026
I walked in thinking I would just check out the inventory, but Kenneth and the Subaru team were extremely helpful and knowledgeable about their vehicles and worked with me in my budget that I drove inventory, but Kenneth and the Subaru team were extremely helpful and knowledgeable about their vehicles and worked with me in my budget that I drove off in a new car! More
by wjelliott18
Employees Worked With
Kenneth Melton, Sara Ford
July 31, 2026
Shana got 5 Stars as she is knowledgeable, efficient, pleasurable and effective to deal with. I gave the dealership (which was also effective and efficient) 4 Stars not because of anything, only because pleasurable and effective to deal with. I gave the dealership (which was also effective and efficient) 4 Stars not because of anything, only because our time at the dealership was so short (slightly more than an hour & our time was spent with Shana). More
by candjfee
Employees Worked With
Cindy (don’t remember last name) was the financial person we dealt with and she gets 5 Stars., Habib Rehman, Shana Madsen, Sara Ford
July 31, 2026
Superb performance and service. The effort and efficiency of the Shana Madsen and the entire team at crown Subaru made my car buying experience pleasant and enjoyable. Thank you all The effort and efficiency of the Shana Madsen and the entire team at crown Subaru made my car buying experience pleasant and enjoyable. Thank you all. More
by roldaners9
Employees Worked With
Justin Standridge, Habib Rehman, Shana Madsen
