Crown Subaru

I had a great experience. I would definitely look to buy from this dealer in the future. Kenneth was a gentleman and stayed in contact with me throughout the whole process. I would definitely look to buy from this dealer in the future. Kenneth was a gentleman and stayed in contact with me throughout the whole process. The dealership let me drive it to my house for my wife to look at it before I made the decision. More

I was looking for a dependable pre-owned truck and Elliott Dockery found me just what I was looking for. The truck had been previously taken care of and the Crown mechanics felt like the engine was in Elliott Dockery found me just what I was looking for. The truck had been previously taken care of and the Crown mechanics felt like the engine was in good shape. In addition, Andrew the detailer was extremely meticulous, and I was very appreciative of his work. I was placed in the perfect truck for my needs. Elliott was efficient and confident, and Cindy was comfortable to work with in finance. I walked out happy and appreciative for the great customer service. I would highly recommend Elliott and the Crown Subaru staff as a whole. More

Sara was extremely helpful and knowledgeable of the numerous options and apps available on our new 2026 Forester. Thank you, Sara! numerous options and apps available on our new 2026 Forester. Thank you, Sara! More

You are fortunate to have a representative like mr, Ford. he is personable and knows his product. It is refreshing to meet someone who loves his job and wants to cover all bases to assure that the customer h he is personable and knows his product. It is refreshing to meet someone who loves his job and wants to cover all bases to assure that the customer has a positive experience with the new purchase of a vehicle. I rate mr. Ford at 5 stars plus. Glad I found this dealership. More

Danny McVay was professional, knowledgeable, and made the entire car-buying process smooth and stress-free. He took the time to understand my needs, answered every question honestly, and made sure I drove aw entire car-buying process smooth and stress-free. He took the time to understand my needs, answered every question honestly, and made sure I drove away confident in my decision. More

Saleman Castle Ford very knowledgeable. Took his time with me explaining features of the car as well as the financing. Follow up has been excellent. Took his time with me explaining features of the car as well as the financing. Follow up has been excellent. More

They had a lots of models to choose from in stock. The sales team was very knowledgeable and got me through the process quickly and efficiently. The sales team was very knowledgeable and got me through the process quickly and efficiently. More

I took my 2019 Crosstrek in for a service appointment because the car alarm kept going off when I would put my hand on the door handle. I had the key fob battery replaced but the problem persisted. I mad because the car alarm kept going off when I would put my hand on the door handle. I had the key fob battery replaced but the problem persisted. I made the appointment 2 weeks in advance because they were too busy to fit me in. I arrived 15 minutes early and was checked in by Matthew. I was told the diagnostic fee would be over $250. I was sent a text by Matthew with a phone number. After 3 1/2 hours, I called the Matthew's number and it went to service department voicemail. So, I went to find Matthew. He said he'd check on it. He came back and said the service department "couldn't recreate the problem." He said they'd waive the diagnostic fee. I left 4 hours later with the problem unsolved. So, I googled what might have been the problem and a list popped up. --check door and hood switches. Inspect dirty or stuck sensors. --check for weak battery (the battery is new) --sensor sensitivity. if the issue persists, the shock or interior sensor might be too sensitive. Was any of that investigated when they were trying to recreate the problem? No. Terrible, terrible service. More

Hannah was knowledgeable and found the right car for me. The finance dept may have upsold me on "extras" that I will never use - I should have done more homework on extended warranties and services. And I w The finance dept may have upsold me on "extras" that I will never use - I should have done more homework on extended warranties and services. And I wish you had not moved out of downtown. But I love my car and am satisfied with my buying experience. More

Kelly was very professional, funny and fun to work with, we both enjoyed working with her, thanks Kelly! we both enjoyed working with her, thanks Kelly! More