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Crown Subaru

Chattanooga, TN

4.9
1,225 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,225 reviews

June 20, 2026

Elliott, my wife should really be writing this review as it was her Forester Hybrid we purchased. I'll pretend she is looking over my shoulder. You, and every staff member you connected to was OUTSTANDING! More

by rammoorejr
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Benny Montalvo, Elliott Dockery
Jun 23, 2026 -

Crown Subaru responded

Your review is incredibly valuable to us, and we’re honored to hear how Elliott and the team made your purchase experience so smooth and rewarding. It’s a privilege to serve customers like you and Patty, who value transparency and trust throughout the process. Please enjoy your new Forester Hybrid and don’t hesitate to reach out if there is anything we can do for you.

June 20, 2026

I had a great experience working with Danny. His professionalism, integrity, and attention to detail made the car-buying process easy and enjoyable. He was transparent, patient, and took the tim More

by Whitejason8919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny McVay
Jun 23, 2026 -

Crown Subaru responded

Thank you for writing to us about your experience. We’re grateful Danny could provide the professionalism and care you deserved during your visit. His commitment to your satisfaction speaks volumes about the team’s dedication. Please let us know if we can be of any help to you in the future.

June 20, 2026

Danny was fantastic to work with throughout the entire car-buying process. He was professional, honest, and genuinely focused on helping me find the right vehicle rather than making a sale. He answered al More

by margaret.blake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny McVay
Jun 23, 2026 -

Crown Subaru responded

It means a lot to receive your feedback about Danny’s approach. We’re grateful he could prioritize your needs and make the process so straightforward for you. Should you need any assistance in the future, please don’t hesitate to reach out.

June 18, 2026

Kelly was incredibly patient as we made our decision on a vehicle. I never felt pushed into anything. Would highly recommend Kelly and the whole Crown Subaru team. More

by jamiejengelhardt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kelly Carlson
Jun 23, 2026 -

Crown Subaru responded

It means a lot to us to receive your review. We're grateful Kelly could provide the patience and guidance you needed during your visit. Whether you're coming in for a purchase or a service visit, our goal is always to deliver an experience worth returning for. Enjoy your new vehicle and please let us know if there is anything we can do for you.

June 15, 2026

My husband and I very much appreciated the service and care we received from Kenny. Buying a car can be stressful but he listened to our concerns and needs and, together, we found the perfect vehicle for More

by Carabrown
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
Jun 17, 2026 -

Crown Subaru responded

Kenny will be so glad to hear that his attentiveness and patience helped turn what can be a stressful process into such a positive one! Please enjoy your new vehicle and don't hesitate to reach out if there is anything more we can do for you.

June 12, 2026

I took my Subaru Crosstrek Wilderness by the dealership for some routine service. Everyone I spoke to were professional and cutious. Ms. Addison Shrum was exceptionally helpful. She made me feel More

by Sammy G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Shrum
Jun 15, 2026 -

Crown Subaru responded

Thank you for taking the time to share your experience! Addison will be so glad to hear that her attentiveness and genuine care made such a positive impression, right down to that final touch before you left. Should you need any assistance in the future, please don't hesitate to reach out.

June 09, 2026

As always, Hannah, Keith, Habib, and the entire Subaru team made this purchase smooth and painless. They are knowledgeable, proficient and FUN to deal with. More

by maryfusco5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Aviles, Habib Rehman, Hannah Gentry
Jun 09, 2026 -

Crown Subaru responded

Your loyalty means a great deal to us, and hearing that Hannah, Keith, Habib, and the entire team made yet another purchase such a seamless and enjoyable experience is wonderful to receive! Please let us know if we can be of any help to you in the future.

June 07, 2026

Friendly, professional, knowledgeable and thorough in explaining options and features on the vehicle we purchased More

by PLMMTM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Elliott Dockery
Jun 08, 2026 -

Crown Subaru responded

We are delighted to receive your review! It's great to hear that our team's friendliness and thoroughness in walking you through your vehicle's options and features made for such a positive experience. We wish you safe travels!

June 06, 2026

Elliott Dockery was incredibly knowledgeable and helpful throughout the entire process. Cindy in finance was also a pleasure to work with — she was informative, patient, and never pressured us into anything More

by iamdesertfox70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Aviles, Elliott Dockery, Sara Ford
Jun 08, 2026 -

Crown Subaru responded

Thank you for writing to us about your experience, and what a compliment it is that the drive from Kentucky was well worth it! Elliott's kindness and expertise alongside Cindy's patience and transparency in finance truly made for an exceptional car-buying experience, and we are so glad it showed. On behalf of our whole team, we wish you safe travels back home and many miles of enjoyment in your new vehicle!

June 03, 2026

excellent job keeping in touch about what was in the inventory. Very supportive. Great service More

by pdknowles57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Griffith
Jun 04, 2026 -

Crown Subaru responded

We are appreciative of you taking the time to share your experience! Hearing that our team kept you well informed on available inventory and provided such supportive service throughout the process is exactly the kind of feedback that means a great deal to us. Let us know if we can be of further service to you in the future!

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