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Crown Subaru

Chattanooga, TN

4.9
1,178 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,178 reviews

March 11, 2026

Had great experience purchasing a used Toyota 4Runner here! Kenneth Melton made the experience even better. He wasn’t pushy and kept us updated on the status of the vehicle before we made the trip from K More

by Lindsey P
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kenneth Melton
Mar 11, 2026 -

Crown Subaru responded

Thank you for your positive review, Lindsey. We are so glad that Kenneth providing you with a smooth and informative experience. We greatly appreciate the opportunity to work with you. We warmly congratulate you on your new 4Runner and we wish you the safest of travels until we meet again!

March 10, 2026

I can’t speak highly enough of Crown Subaru and the team that made a very stressful situation so smooth and seamless. After I totaled my vehicle, I was terrified what it would mean to buy a new car. Jaqueli More

by Jennalparker11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy, Jacqueline Griffith
Mar 11, 2026 -

Crown Subaru responded

Thank you so much for sharing your experience. We’re truly sorry to hear about your accident, but we’re so glad our team was able to help make the process easier during such a stressful time. Jacqueline will be happy to know she helped put you at ease and guided you to a car you feel safe and confident in. It’s also wonderful to hear Cindy made the financial side clear and comfortable for you. We appreciate your kind words and are so happy you’re part of the Crown Subaru family.

March 09, 2026

Hannah was a pleasure to work with & guided me through every step while working diligently behind the scenes to make sure everything kept moving along with my transaction. Highly recommend without hesitat More

by sgbovell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Gentry
Mar 11, 2026 -

Crown Subaru responded

Hi sgbovell, Thank you so much for the thoughtful review! We're thrilled to hear that Hannah provided such great guidance throughout your transaction and kept everything moving smoothly behind the scenes. We’re also glad Cindy in finance and our service department were able to make the process even better by helping with your accessories quickly and efficiently. We truly appreciate your recommendation!

March 04, 2026

Jacqueline was awesome! She made the whole experience so easy. The dealership was clean and nice. Would definitely recommend to others when making a vehicle trade/purchase. More

by JenFin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Jacqueline Griffith
Mar 11, 2026 -

Crown Subaru responded

Hi JenFin, Thank you for the great review! We're so glad to hear Jacqueline made the experience easy and enjoyable for you. We also appreciate your kind words about the dealership. Thank you for the recommendation, and we hope you’re loving your new vehicle!

March 01, 2026

Kenny has been a fantastic help getting me into my dream car! He's always a pleasure to work and always has me laughing the whole time. I will definitely be purchasing all of my future subarus through him! More

by Katelin D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Jeffery Phillips, Kenneth Melton
Mar 04, 2026 -

Crown Subaru responded

Congratulations on your dream car, Katelin. We are thrilled to receive your review letting us know that you plan to come back to work with Kenny the next time you are in the market for a vehicle! Feel free to contact us anytime you may need our assistance, we wish you safe travels in your new Subaru.

February 28, 2026

Jacqueline was superb! Dealership was super clean and courteous! Thank you so much!! Will definitely be back! More

by PATGB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt White, Jacqueline Griffith
Mar 04, 2026 -

Crown Subaru responded

Your review will surely motivate Jacqueline to continue working diligently for our customers, thank you for your review! We will gladly assist you again anytime you need our help.

February 28, 2026

Buying a new car is one of my least favorite things to do. When it came time to trade in my 14 year-old car, I wasn't looking forward to it at all. Jacqueline Griffith changed my mind about the proces More

by BRITAINLTD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Aviles, Matt White, Jacqueline Griffith
Mar 04, 2026 -

Crown Subaru responded

Thank you for taking a chance on us here at Crown Subaru, we appreciate your writing to let us know Jacqueline changed your mind about car shopping. Your safety and satisfaction will remain our priority so if you need any more of our services, confidently reach out to us so we can help you.

February 26, 2026

We recently purchased a new 2026 Subaru Outback Wilderness SUV c/o Dwayne Pruitt. We don't like hard-selling techniques and Dwayne definitely met our preference. He was very thorough, knowledgeab More

by flparkersd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Pruitt
Feb 27, 2026 -

Crown Subaru responded

Thank you for your positive review! We are so glad that Dwayne provided you with thorough and efficient service. Our guest's satisfaction is our utmost priority. On behalf of the entire team- congratulations on your new Subaru Outback!

February 25, 2026

Wonderful experience! Elliott listened to what we were looking for and delivered excellent service! Very pleased. More

by SAFNRAF2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Dockery
Feb 26, 2026 -

Crown Subaru responded

Thank you for letting us know that Elliot was excellent with their help. Should you need their further assistance or that from our service department, please don't be afraid to ask us for help.

February 25, 2026

Hannah was great! Got the car i wanted and off the lot in less than 2 hours! More

by logansumpter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Gentry
Feb 25, 2026 -

Crown Subaru responded

Thank you for your time and feedback. We are so glad that Hannah provided you with a smooth, 5-star experience. Congratulations on your new ride! We wish you safe travels and hope you do not hesitate to give us a call if there is ever anything more that we may help you with.