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Crown Subaru

Chattanooga, TN

4.9
1,317 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,317 reviews

September 09, 2026

Kenny was wonderful! 10/10 experience buying a new car. I was able to get some personal things done while waiting for the credit check. We were in and out quickly. Highly More

by laura.koffman66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
Sep 10, 2026 -

Crown Subaru responded

Thank you for writing to us about your experience with Kenny. Congratulations on your new car! A 10/10 experience with time to get personal things done while waiting, and being in and out so quickly, speaks well of how smoothly everything went. We appreciate you recommending Kenny at Crown Subaru. Our team looks forward to being your trusted destination for all your automotive care.

September 08, 2026

Crown delivered outstanding customer service when we purchased our Forester. Sales, service and finance staff were exceptional. We look forward to working with Crown when we purchase our next vehicle. More

by NENA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy , Keith Aviles, Kenneth Melton
Sep 10, 2026 -

Crown Subaru responded

We are appreciative of your review about your experience with the sales, service, and finance teams. Congratulations on your new Forester! It's wonderful to hear how outstanding each department was throughout the process, and we look forward to working with you again on your next vehicle. Should you need any assistance in the future, please don't hesitate to reach out.

September 07, 2026

Great experience overall! Kenny was very knowledgeable. I was in and out in two hours. More

by lbg_23carrot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kenneth Melton
Sep 09, 2026 -

Crown Subaru responded

We are honored by your feedback about your experience with Kenny. It's wonderful to hear how knowledgeable he was, getting you in and out in just two hours. We wish you safe travels!

September 06, 2026

Really great experience buying my WRX here! Everyone was friendly and helpful, and Carla was especially great to work with. She stayed late with me two days in a row and kept me updated on when More

by Carlyn J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy helped with financing, and Sam assisted with sales, Carla Calitz
Sep 09, 2026 -

Crown Subaru responded

Your review is incredibly valuable to us, thank you! Congratulations on your new WRX! It's wonderful to hear how patient and helpful Carla was throughout this being your first time financing a car, staying late two days in a row and keeping you updated until it was ready for that test drive. We look forward to being your trusted destination for all your automotive needs.

September 05, 2026

Awesome dealership very professional very helpful main manager general manager and Brandie were absolutely great More

by james.dillard1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandee Toche
Sep 09, 2026 -

Crown Subaru responded

We are delighted to receive your review about your experience with the general manager and Brandie. It's wonderful to hear how professional and helpful they both were throughout your visit. Our team looks forward to being your trusted destination for all your automotive care.

September 04, 2026

Shana was very thorough and explained everything to us. She did a great test drive with us. We were very glad to work with her on this purchase. Thank you Shana! More

by tn5ochoa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shana Madsen, Sara Ford
Sep 09, 2026 -

Crown Subaru responded

It means a lot to us to receive your review about your experience with Shana. Congratulations on your new purchase! Her thoroughness in explaining everything and guiding you through the test drive clearly made this a great experience. Should you need any assistance in the future, please don't hesitate to reach out.

September 03, 2026

We had a great buying experience. We love our Suburu. We definitely recommend crown suburu. More

by Dallas
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
Sep 03, 2026 -

Crown Subaru responded

We are grateful you took the time to share your experience with us. Congratulations on your new Subaru! It's wonderful to hear how much you're loving it already. We appreciate you recommending Crown Subaru to others. Drive safely and let us know if we can be of any more help again.

September 02, 2026

She took the time to review everything, and extremely patient with my inability to wrap my brain around as a first time new car buyer. More

by B Carter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Griffith
Sep 03, 2026 -

Crown Subaru responded

Hearing that she took the time to patiently guide you through your first new car purchase is exactly the kind of feedback we are grateful to receive! Please enjoy your new vehicle, and don't hesitate to reach out if there is anything we can do for you. Enjoy your new Subaru!

August 31, 2026

Kenny was a fantastic salesperson. Very helpful and knew what he was doing. We went into the car just to go over a few things, and he knew exactly what we were looking for. More

by scgeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
Sep 03, 2026 -

Crown Subaru responded

We are appreciative of you taking the time to share your experience with Kenny. It’s wonderful to hear how his expertise and helpfulness made your visit so productive. We’re grateful for your trust and for choosing us as your trusted destination for automotive needs.

August 31, 2026

This was one of the easiest car buying experiences I have ever had. Everyone was extremely friendly, and I never once felt pressured during my purchase. Brandee and Sam were great to work with and very under More

by trevmclemore24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandee Toche
Sep 03, 2026 -

Crown Subaru responded

Your review is incredibly valuable to us, thank you! It’s a pleasure to hear how Brandee and Sam made your car-buying experience so smooth and pressure-free. We’re grateful for your trust and for choosing us as your trusted destination for automotive needs. Enjoy your new vehicle!