
Crown Subaru
Chattanooga, TN
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Shaq saved the day, solved my issue! Drop an hour to complete new car phone system. He was able to download my phone book so I am now hands free and compliant with Ga. Law! He is the bes Drop an hour to complete new car phone system. He was able to download my phone book so I am now hands free and compliant with Ga. Law! He is the best! More
Crown Subaru’s new facility certainly is “state of the art”. The only thing NOT “state of the art” is their customer service experience. If you want to be degraded, dismissed, and ignored, this is the pla art”. The only thing NOT “state of the art” is their customer service experience. If you want to be degraded, dismissed, and ignored, this is the place for you. If you’re a woman, the service advisor, Matt White is atrocious. This has not been my first interaction with him but let me tell you, if you want to work with the most misogynistic man, he’s the one! When I told him my car was shaking out of the blue for no reason, he told me that “all sports cars drive that way”. I’ve driven sports cars my entire life, called Subaru customer service who referred me to a manufacturer for my tires and GUESS WHAT! The actual tires themselves were defective. Needless to say, the manufacturer replaced them for me. But why couldn’t he help me? Matt white is an arrogant, narcissistic, sexist “service advisor”. Experiences with LAURA MONTALVO are also atrocious, very brash and abrasive. She should not be in a position where she deals with customers at all. More
Shaq Daniel and the entire Crown Subaru staff are amazing. They took care of all my needs and made sure they explained everything to me and kept me comfortable. amazing. They took care of all my needs and made sure they explained everything to me and kept me comfortable. More