Crown Subaru

I took my car in to do three things: get my recalls done, change my tires and replace my tire sensor. This was too much to do for this service center. I dropped my car off early in the morning before I went change my tires and replace my tire sensor. This was too much to do for this service center. I dropped my car off early in the morning before I went in to work at my scheduled time and had a family member drop me off at work. When I dropped my car off I requested for them when they had the tires off if they could replace the pressure sensor from the tire I had to replace earlier from an accident. They said no problem... At the end of the day that family member dropped me off at the dealership and I waited for them to let me know that my car was done. That was not the case. The service department gentleman told me they forgot all about my car and that I would have to come back in the next day to pick up my car; they didn't do the recalls nor the tires. Saturday comes around and it was getting close to their closing time and had to call them in order to find out that my car had already been done for a couple of hours. When I went to pick up my car I noticed that the tire pressure sensor light was on. I went back to talk to the second service department gentleman (the first one wasn't working this day) and he said he could do nothing for me and I had to come back in for a third day to talk to the first service department gentleman. On the third day the first service department gentleman was apologetic but told me I had to come in on a fourth day to get that taken care of..... I said I was extremely unhappy at this turn of events and had no choice but to come back in on the fourth day to get my car taken care of. There was an awesome free car wash that was included as a compensation for my troubles....(*Sarcasm*). I am extremely unhappy with the lack of service provided. More

I loved working with this dealership! They were very communicative and timely; and gave me a the best price on my trade in! They were very communicative and timely; and gave me a the best price on my trade in! More

Reagon Brandon is both personable and professional. She was helpful and very easy to work with, I would highly recommend her to any customer, She was helpful and very easy to work with, I would highly recommend her to any customer, More

Crown Subaru went above and beyond in helping me find a solution for my vehicle problem. solution for my vehicle problem. More

Very friendly and knowledgeable. Answered every question and very honest. Will definitely buy another Subaru here! Answered every question and very honest. Will definitely buy another Subaru here! More

Absolutely worst service ever. Will not buy another Subaru because of the port service. They do not return calls Make promises but don't deliver. Will not buy another Subaru because of the port service. They do not return calls Make promises but don't deliver. More

Everyone we interacted with was helpful and friendly. It was a pleasantly laid-back experience, and they were very welcoming to our young son as well. They provided plenty of information throughout the It was a pleasantly laid-back experience, and they were very welcoming to our young son as well. They provided plenty of information throughout the process, from the well-done website to the information they'd already printed out about the cars we were interested in. We will definitely keep Crown Subaru in mind for any future car needs! More

The dealership had a very easy to use online setup that allowed me to try to find the car I was looking for! Unfortunately we were not able to purchase the car we ordered due to time constraints on our end allowed me to try to find the car I was looking for! Unfortunately we were not able to purchase the car we ordered due to time constraints on our end. However, Regan was extremely helpful and incredibly easy to work with. We will definitely return to working with her in the future if we have the opportunity to purchase a vehicle! One of the best people we have dealt with from any dealership! More

Best car buying experience EVER! The professionalism from first phone call internet shopping to final buying experience was so far above other dealerships I dealt with. I highly reco The professionalism from first phone call internet shopping to final buying experience was so far above other dealerships I dealt with. I highly recommend working with Regan and Crown Subaru. More