Crown Subaru

It was very easy to talk to the sale person and she done a good job selling the 2019 Silverado a good job selling the 2019 Silverado More

Mickey Dorsey helped me out when he knew that he would not benefit directly from this specific visit. I brought my wife’s Ascent to have it checked out for a recent recall. I was a little behind for the s not benefit directly from this specific visit. I brought my wife’s Ascent to have it checked out for a recent recall. I was a little behind for the scheduled appointment due to a number of things. Bad part about it is that I couldn’t get in touch with anyone from the Chattanooga dealership. The phone numbers provided are directed oos for whatever reason. Service guys were dead set against having it looked at and I wasn’t happy at all. I was pulling out and decided that I didn’t want this vehicle any longer because of the way they handled things. I parked the Ascent and went in to talk to a salesperson. Mickey comes out and I ask him how much they would give me for the vehicle. He knew that I wasn’t pleased with how things were handled. Fast forward — he was very understanding and said he would go check to see what he could possibly have done. I know that it’s not fun as a salesperson to get involved too much with the service department. I’m in sales and my dealership has a service department. He handled things professionally with me and with his teammates. He didn’t make them feel inferior or like he was stepping on toes, but he got the job accomplished. You can tell that he garners a ton of respect from his team and that meant a lot. What stood out the most is that he knew that he wasn’t going to benefit from me that day, but he took actions that you won’t see very often in today’s world. I’m not detailing all of what he did for me, but trust me that he’s the man you want handling your visits. I will do business with Mickey if and when I need something. I will always tell people about the EXTRAordinary job that he did for me. It left a big impression on me. Thanks, Mickey! More

Regan was very responsive and kept us informed while we waited for our new car. She took great care of us while we were there and answered all of our questions. She was super helpful introducing us to the waited for our new car. She took great care of us while we were there and answered all of our questions. She was super helpful introducing us to the features of our new Outback. The dealership was well run and we could not have had a better experience! More

Easiest purchase of a car ever. No games scams or manipulation . Have bought many cars and this was our best experience. Megan Scollin was professional and helpful every step of the No games scams or manipulation . Have bought many cars and this was our best experience. Megan Scollin was professional and helpful every step of the way. Just wish the dealership was located north of Chattanooga and easier to get to. Everything went smoothly start to finish. More

Regan was amazing! So helpful during the whole car buying process and patient with me! Everyone was really kind and helpful at the dealership and I LOVE my Subaru :) So helpful during the whole car buying process and patient with me! Everyone was really kind and helpful at the dealership and I LOVE my Subaru :) More

My experience at crown Subaru was amazing! I stumbled upon them while car searching on the internet and I am so glad I did! Regan was very knowledgeable, very professional and always answered I stumbled upon them while car searching on the internet and I am so glad I did! Regan was very knowledgeable, very professional and always answered my questions within a few hours! I am so glad I went through crown Subaru and I will definitely will make a statement on social media about my excellent experience More

Very professional and helpful. Quick and thorough service but still friendly and personable. Highly recommend. Quick and thorough service but still friendly and personable. Highly recommend. More

Honest, informative, and professional. Best car buying experience that I have ever had. They actually care! Who knew!! Best car buying experience that I have ever had. They actually care! Who knew!! More

Before purchasing a car through Crown, I looked at tons of cars at lots of other dealerships. It can be scary buying a used car on a lower budget, in many vehicles I found online we're not in the condition of cars at lots of other dealerships. It can be scary buying a used car on a lower budget, in many vehicles I found online we're not in the condition that they appeared to be, once I saw them in person. Before I even saw the Nissan Juke from Crown, Dwayne answered all my questions and sent me a Carfax. The car had just gotten to the dealership, so I actually went and looked at it while it was at the mechanic, which also assured me that it was having a full check, to make sure that any problems were resolved beforehand. On top of that, they offered a 6,000 mile, 6 month Power train warranty at no additional cost! This greatly reduced my fears, because if the most expensive parts of a vehicle were to go out shortly after my purchase, it would be covered. More