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Crown Subaru

Chattanooga, TN

4.9
1,075 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,075 reviews

August 17, 2025

First class from the moment you walk into the door. Customers are greeted and made to feel welcome! There’s no pressure or haggling about price but they will work with you to ensure you get a great veh More

by ejuania
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kenneth Melton
Aug 19, 2025 -

Crown Subaru responded

Ejuania Thank you for sharing your experience! We’re so glad you felt welcomed from the moment you arrived and that our team made the process pressure-free and enjoyable. It means a lot to know you found the right vehicle with us, we appreciate you choosing Crown Subaru!

August 13, 2025

Very polite it was the easiest place to buy a car would recommend it to anybody that I know thank you Crown Subaru and my salesperson Kenneth More

by djshaw61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
Aug 14, 2025 -

Crown Subaru responded

Thank you for your kind words! We’re thrilled to hear that Kenneth and our Crown Subaru team made your car-buying experience so easy and enjoyable. We truly appreciate your recommendation and look forward to serving you again in the future!

August 11, 2025

This is my 3rd Subaru from Crown and Ron Kwiatkowski. Each time has been the best experience. Ron is always at ease, pleasurable to work with and knows answers to all questions and concerns. He is a pro More

by MH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Kwiatkowski
Aug 12, 2025 -

Crown Subaru responded

MH "Thank you so much for your continued trust in Ron and Crown Subaru! We’re thrilled to hear that your third experience was just as great as the first two. Ron truly is a professional, and we’re so glad he’s been able to make each of your visits smooth and enjoyable. We appreciate your loyalty and look forward to helping you with your future Subaru needs. If there's anything else we can do for you, don’t hesitate to reach out!"

August 11, 2025

Shana was efficient, supportive, and helped us find exactly what we needed. I never felt pressured and she had great insight and advice. More

by FMS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shana Madsen
Aug 12, 2025 -

Crown Subaru responded

FMS, Thank you for your kind words! We’re so happy to hear that Shana was able to help you find exactly what you needed while making the process smooth and pressure-free. Her efficiency, support, and great advice truly make a difference, and we’re glad you had such a positive experience. If you ever need anything else, don’t hesitate to reach out. We’d love to help again in the future!

August 10, 2025

We had a great experience working with Kenneth (Kenny) Melton at Crown Subaru. He was friendly, easy to talk to, and took the time to answer all of our questions. Kenny helped us feel confident about the More

by carolineandwes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Aviles, Philip Alexander, Habib Rehman, Kenneth Melton
Aug 11, 2025 -

Crown Subaru responded

Caroline, Thank you for sharing your experience! We’re so glad Kenny made your Subaru Crosstrek purchase smooth, stress-free, and confidence-inspiring. His friendly approach and attention to your questions are exactly what we strive for at Crown Subaru. We truly appreciate your recommendation and hope you enjoy every mile in your new Crosstrek!

August 07, 2025

My wife and I were in the market for something safe, reliable, and economical for our daughter, and spent most of Tuesday striking out at several other dealerships in town. When we arrived at Crown Suba More

by james.smith00620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Pruitt
Aug 09, 2025 -

Crown Subaru responded

James, thank you for taking the time to leave us this positive review! We realize you have several options when choosing a dealership, and we are honored that you picked us. We are so glad that Dwayne provided you and your wife with top-notch service. We warmly congratulate your daughter on her new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 07, 2025

From the get go of a simple phone call Shana was wonderful. She answered all of our questions before we even got to the dealership. Once we were there and she showed us what was available right aw More

by Azfilly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shana Madsen
Aug 09, 2025 -

Crown Subaru responded

Thank you for your wonderful review and recommendation! Providing top-notch service is so important to us, and we are glad that Shana's efforts met your satisfaction. We greatly appreciate the opportunity to work with you. On behalf of the entire team- congratulations on your new ride!

August 06, 2025

The sales person and service person were amazing. They weren't pushy. They did not rush us on yo anything. They allowed us to think at a time when we were most vulnerable. I appreciate that the lot w More

by BABYCLEM03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Lupo, Kenneth Melton
Aug 09, 2025 -

Crown Subaru responded

Thank you for your 5-star rating! Providing a smooth and efficient experience is always our goal, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 06, 2025

Hannah has a professional and courteous demeanor. She explains her product well, gives alternative financing plans and answered all the questions we had regarding the Outback. She was very patient d More

by chuck_a_loehr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Gentry
Aug 09, 2025 -

Crown Subaru responded

Thank you for your positive review! We are honored to have had the opportunity to work with you, and we are pleased to hear that Hannah provided you with thorough and efficient service. Congratulations on your new Subaru Outback!

August 05, 2025

Shana was a pleasure to work with. She was proactive in sending me vehicles that might meet my needs without becoming pushy. She supported us well through the entire purchase process More

by ALLISONBCREASEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shana Madsen
Aug 05, 2025 -

Crown Subaru responded

Allison, Congratulations on your new vehicle. We realize you have several choices when buying a car and thank you for choosing Shana at- Crown Subaru. We pride ourselves on providing customers with top notch customer service and a stress-free buying experience.

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