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Crown Subaru

Chattanooga, TN

4.9
1,219 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,219 reviews

April 17, 2026

Kelly was very professional, funny and fun to work with, we both enjoyed working with her, thanks Kelly! More

by hojo113
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelly Carlson
May 05, 2026 -

Crown Subaru responded

Kelly will be happy to know that you enjoyed working with her during your car purchase. We hope you have been enjoying your Subaru thus far and we thank you for leaving this 5 star review!

April 11, 2026

After doing business with Crown Subaru on my old Subaru for service! I felt really good about them! One day while my car was in the Shop there I met Brandee! She tried every way possible to help me out! S More

by davideligrimes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandee Toche
Apr 13, 2026 -

Crown Subaru responded

Brandee will surely be appreciative that you wrote this review about how they earned your business. Should you still have any automotive questions, you can confidently reach out to us because we want to ensure your complete satisfaction.

April 09, 2026

Brandee and the team at Crown were wonderful to work with. Matt White and the maintenance department always took great care of my old Outback, so when my family started looking for a second gently used More

by pcunningham1422
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt White, Brandee Toche
Apr 10, 2026 -

Crown Subaru responded

Thank you for your excellent review! We are so appreciative of the opportunity to work with you, and we are glad Brandee, Matt, and the team provided you with the A+ service you deserve. Congratulations on your new vehicle! We wish you and your family the safest of travels until we meet again!

April 07, 2026

Crown Subaru exceeded my expectations! Everyone was very friendly and super helpful. Jacqueline went above and beyond for us and made sure we were getting the best deal. More

by olivia.hicks81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Morgan - 5 stars, Jacqueline Griffith
Apr 08, 2026 -

Crown Subaru responded

Your review about how Jaqueline went above and beyond to make sure you got the best deal means a lot to us. Thank you for sharing this review with us! We wish you safe travels in your new Subaru, Olivia.

April 07, 2026

Working with Jacqueline was easy and enjoyable! I’ve had only pleasant experiences with Crown Subaru as well, and appreciate how friendly all of the staff are. I love my new Forester! More

by jaimelevick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt White, Jacqueline Griffith
Apr 08, 2026 -

Crown Subaru responded

Congratulations on your new Forester! We are delighted to hear that you had a pleasant experience working with us. Should you need any more assistance from any of our team members, please let us know.

April 06, 2026

Shana Madsen was very professional and very nice to work with. She helped me purchased my very first Subaru and it was a great experience. Everyone was very nice at Crown Subaru. More

by sgwtn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Morgan, Financial Services Manager, Shana Madsen
Apr 07, 2026 -

Crown Subaru responded

Here at Subaru, we want to remind you that our sales and service teams are available to help you if you ever need any of our assistance. We truly appreciate you taking a moment to share your positive purchase experience with us! Enjoy your Subaru and let us know if we may help you any further.

April 06, 2026

We bought a new 2026 Ascent through Shana. It was a great experience very easy to work with and very professional.. More

by dcase123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Shana Madsen
Apr 07, 2026 -

Crown Subaru responded

Congratulations on your 2026 Ascent! We are thankful you wrote this review to share the great experience you had working with Shana. Should you need any more automotive help, please don't hesitate to contact us. We wish you safe travels!

April 04, 2026

We were greeted at first arrival. Everyone was friendly and we didn’t feel pressured. More

by dggm.jm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Carlson, Jacqueline Griffith
Apr 07, 2026 -

Crown Subaru responded

It is incredibly rewarding for us to hear that your sales purchase was pressure free and that everyone was friendly and welcoming to you. Thank you for sharing your feedback with us! Feel free to contact us if we may be of any more service to you at some point.

April 02, 2026

Kelly was the best salesperson we have ever had. She was so informative and communicative. Our experience with Crown Subaru is like no other dealership we have dealt with. Habib was also outst More

by konnie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kelly Carlson
Apr 07, 2026 -

Crown Subaru responded

Congratulations on joining the Subaru family! We wish to remind you that Kelly and our service department are available to assist you if you need any automotive help at any point. Thank you for your support and kind review Konnie!

March 29, 2026

From first entering the door until I drove away in my new Forester, everyone at crown Subura and especially Shana, were so welcoming. More

by vols52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Shana Madsen
Mar 30, 2026 -

Crown Subaru responded

It is truly a group effort to ensure our customers have a pleasant car purchase from beginning to end, so we are glad to receive your review letting us know we delivered! Enjoy your new Forester and let us know if you need any further help from our sales or service departments.

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