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Crown Subaru

Chattanooga, TN

4.9
1,293 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,293 reviews

July 28, 2026

Jacqueline is the BEST. My husband and I bought a Used Subaru Outback that we wouldn’t have known about or even looked at if it wasn’t for her trying to fit us in the right More

by dixiegirl0209
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Griffith
Jul 30, 2026 -

Crown Subaru responded

Congratulations on your new Outback! It's clear Jacqueline went above and beyond to find a car that truly fit your budget and needs. Your recommendation and the gratitude you've shared means so much to us and we want to remind you that you can contact us if you need more help in the future.

July 28, 2026

I t was probably the easiest car purchase we ever made. Jacqueline was very knowledgeable and a joy to work with as was the finance person although I can't remember her name. Sorry. More

by ranchoalmosta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Griffith
Jul 30, 2026 -

Crown Subaru responded

Thank you for sharing that this was one of the easiest purchases you've made! We're glad Jacqueline's knowledge and the finance team's help made the process such a joy from start to finish. We hope you'll consider us again for all your future automotive needs.

July 28, 2026

Kendra was helpful and knowledgeable about the Subaru products and she was a pleasure to work with! Would definitely recommend her snd would work wth her again! More

by alekgl1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendra Ostrander
Jul 30, 2026 -

Crown Subaru responded

Kendra clearly made a strong impression with her knowledge of the Subaru lineup and made the whole process a pleasure. We appreciate you recommending her and sharing that you'd gladly work with her again. Please enjoy your Subaru and let us know if there is more we can do for you.

July 27, 2026

What a lovely experience! The staff was wonderful. Kenneth contacted me after I inquired on line. He did not bombard me with emails, texts and calls. Rather, he answered my More

by CarleyClark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy McMichen, Kenneth Melton, Sara Ford
Jul 29, 2026 -

Crown Subaru responded

We are delighted to hear that Kenneth made the experience smooth by answering your questions without overwhelming you and following up to ensure you had everything you needed. From the clean, pet-friendly environment to the thoughtful dog toy, it’s clear the team at Crown Subaru goes the extra mile, so we remind you that you can contact us if there is more we can do for you. We wish you safe travels in your new Subaru!

July 26, 2026

The kindness that I've experienced at Crown Subaru is unmatched. I dealt mostly with Kenny, who is kind, charismatic, easy to get in touch with for questions, but did not pressure me at all. I feel like More

by Anne B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
Jul 28, 2026 -

Crown Subaru responded

It's clear Kenny and the finance team went above and beyond here, from Kenny's easygoing, no pressure approach to the patience shown walking you through the warranty details when you needed it slowed down. Coconut and our team are here to assist you if you need any more help with your automotive needs.

July 26, 2026

Danny was great to work with! He was friendly, honest, and made the entire car-buying process easy and stress-free. He answered all of my questions without any pressure and made s More

by PaigeH97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny McVay
Jul 29, 2026 -

Crown Subaru responded

We are honored by your high recommendation and we are glad to hear that Danny made your car buying process easy and honest. Please enjoy your Subaru and let us know if Danny or our team can do more for you.

July 25, 2026

My fourth Suburu lease. Kelly and Cindy were awesome. I was a tough customer but they were very patient, professional and understanding with me and I eventually got a great d More

by Terra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy in finance , Kelly Carlson
Jul 28, 2026 -

Crown Subaru responded

Thank you for being a loyal Subaru lessee! We are so glad to hear that Kelly and Cindy provided the professional and patient service you deserve. We appreciate your business and look forward to serving you again!

July 23, 2026

Shana was a pleasure to work with. She listened to my concerns and what I was looking for and found me the perfect vehicle for me. More

by Michelle L
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shana Madsen
Jul 24, 2026 -

Crown Subaru responded

It is delightful to know that Shana was a big help in getting you the perfect vehicle! Please know that you can count on us to help with any automotive needs and services you may have. Enjoy your new Subaru!

July 22, 2026

We love Subaru's, they've become the best cars being built and they are different with a long legacy. The first one I ever drove was a late 70's model. I was impressed back then. We just bought our seco More

by James
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carla Calitz
Jul 22, 2026 -

Crown Subaru responded

With a Subaru legacy going back to a late 70s model, being back for your second one with Carla says a lot about the trust you've built! She'll be glad to know how personable and pressure free the experience felt every step of the way. We hope to have the opportunity to serve you for more years to come but for now we wish you safe travels in your Subaru!

July 21, 2026

Hannah did a great job during the test drive showing me the features of the car. I loved that she did not pressure me to by the Forrester, but presented me with a fair price offer. She was very flexible wi More

by tracy.haydon1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Gentry
Jul 22, 2026 -

Crown Subaru responded

Being back for your second Subaru speaks volumes! Hannah will be glad to hear her flexibility, fair pricing, and no-pressure approach during the Forester test drive made such a great impression. You are welcome to reach out to us if you need any assistance from us in the future.

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