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Crown Subaru
Chattanooga, TN
996 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 996 reviews
November 15, 2021
Lucas Marler, Crown Subaru Chattanooga, Tennessee, customer service is outstanding. Always greets everyone with a smile, keeps me informed about my Forrester, and is most personable. It is a joy tak customer service is outstanding. Always greets everyone with a smile, keeps me informed about my Forrester, and is most personable. It is a joy taking my car in for the maintenance. More
by maureen46
Employees Worked With
lucas Marler
November 14, 2021
Lucas Marler, Bella Lilly and Bill Newberry were all very helpful in my follow-up visit after buying a 2022 Impreza. I had a custom back seat cover installed for my dog. I'd read the manuals and had question helpful in my follow-up visit after buying a 2022 Impreza. I had a custom back seat cover installed for my dog. I'd read the manuals and had questions which Bella answered. Lucas checked me in and got the cover installed. Bill was my salesman. More
by Deemettger
Employees Worked With
Bella Lilly, Bill Newberry, Lucas Marler
November 14, 2021
Best and fastest experience buying a vehicle from a dealership. Worked with Chuck Denham and will buy with him again. Didn’t feel saley at all and they gave me a fair price for my trade in! Thanks for dealership. Worked with Chuck Denham and will buy with him again. Didn’t feel saley at all and they gave me a fair price for my trade in! Thanks for making this a pleasurable experience. More
by Jrose
Employees Worked With
Chuck Denham, David Jones
November 14, 2021
I had a special need in the car I chose. Megan Scollin was wonderful helping me. I ended up having to order a Subaru Crosstrek and she kept me informed the entire time. I will definitely recommend this de was wonderful helping me. I ended up having to order a Subaru Crosstrek and she kept me informed the entire time. I will definitely recommend this dealer and Megan to anyone. More
by jayehawk53
Employees Worked With
Megan Scollin, Habib Rehman
November 13, 2021
Danny McVay was excellent. He kept us informed throughout the entire experience, which could not have gone better. Danny seemed to be one step ahead of us on any question we were about to ask. Very knowledge the entire experience, which could not have gone better. Danny seemed to be one step ahead of us on any question we were about to ask. Very knowledgeable and extremely personable. More
by Richard
Employees Worked With
Danny McVay, Steve Gordon
November 13, 2021
James Green was a wonderful salesman. He made the experience extremely easy with NO STRESS. We highly recommend reaching out to him for your next vehicle purchase. experience extremely easy with NO STRESS. We highly recommend reaching out to him for your next vehicle purchase. More
by coopnkori
Employees Worked With
James Green, Steve Gordon
November 12, 2021
After having the Crown Subaru service department perform a diagnostic test on my vehicle, I chose not to have them complete the necessary repair due to their price; however, I was very pleased with the kind a diagnostic test on my vehicle, I chose not to have them complete the necessary repair due to their price; however, I was very pleased with the kind customer service which was given, particularly by Jonas Vanlandingham. He took the time to explain and answer all my questions in regards to their diagnostic findings. Thank you, Jonas! More
by Melissa
Employees Worked With
Jonas Vanlandingham
November 12, 2021
Have tried a number of times to get an appointment for service with the dealership since it became Crown (formerly Kelly). VERY disappointing. Have a full warranty on my car and actually have to take it t service with the dealership since it became Crown (formerly Kelly). VERY disappointing. Have a full warranty on my car and actually have to take it to a QuickLube to get an oil change due to the new "appointment process" which is less than accommodating. Definitely not the personal service that you used to get with Kelly when it comes to simple service visits. More
by TPM
Employees Worked With
Didn't get past the "appointment service desk" person and didn't get a name
