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Crown Subaru

Chattanooga, TN

4.9
1,178 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,178 reviews

September 29, 2021

Service was excellent!!! Service was completed in a very timely manner. I was given a coupon for a free carwash. More

by gmhood1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Marler
September 28, 2021

They have Great customer service and a nice waiting area And really Quick and efficient service More

by gnwilson0216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Marler
September 28, 2021

Excellent customer service. I reached out electronically about a preowned vehicle online and James Green connected with me shortly after. I asked James to send me additional pics of vehicle when he had an o More

by Rwscott1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Green, David Jones, Steve Gordon
September 28, 2021

It was almost closing time, but after learning that I had a service engine light on in my car and that I couldn’t come back the next day because I was driving my sister for chemo treatment, Lucas Marler man More

by Yvonne Cannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Marler
September 28, 2021

I applaud the change to making appointments for regular maintenance service. I was treated with courtesy and received full explanations for all work done on my vehicle. The service was prompt and thorough. More

by dseits
Recommend Dealer
Yes
Employees Worked With
Lucas Marler
September 28, 2021

Matthew White was very friendly & helpful. We had bought our Subaru Crosstrek & needed another key programmed & he had us taken care of & on our way in no time. More

by bryanfarmer70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt White
September 27, 2021

Good service and attention. His was friendly and kept me informed. Would definitely recommend him. More

by Sandygjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt White
Sep 27, 2021 -

Sandygjohnson responded

Matt was a very good representative for Crown

September 27, 2021

Matthew White always goes the extra yard to communicate with and assure me that my car is in perfect shape for me to pick up. I am always treated with respect and informed of any and all findings relativ More

by Davidjacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt White
Sep 27, 2021 -

Davidjacobs responded

I highly recommend Crown Subaru and Matthew White my Service Advisor

September 26, 2021

Best car buying experience I have ever had!! They did everything they said they would and when they said they would do it. My pricing didn’t change! No surprises at closing! Trish made sure everything we More

by DJ Giles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Ashburn, Steve Gordon
September 26, 2021

Super friendly, very helpful, Bill Newberry is an amazing, funny, one of a kind salesman. He is very honest and up front on what he recommends. Justin Standridge was very patient and wanted what wor More

by KJD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Bill Newberry
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