Crown Subaru
Chattanooga, TN
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Excellent customer service. I reached out electronically about a preowned vehicle online and James Green connected with me shortly after. I asked James to send me additional pics of vehicle when he had an o about a preowned vehicle online and James Green connected with me shortly after. I asked James to send me additional pics of vehicle when he had an opportunity and he responded same day. James answered all my questions about vehicle, I asked him to drive it and check it out for me, he did! He replied with his feedback. I let him know I was serious about this SUV and arranged to drive 1 hour 20 min to test drive and look it over. This was before vehicle had been serviced or cleaned. I trusted James and took his word it would clean up well. I placed down payment, and worked out a pickup date with James. Upon arrival, it didn’t even look like same vehicle, it was Fabulous: new tires gleaming, leather seats perfectly cleaned, door dings removed, small rip on driver seat, no worry just order a new leather seat cover and Shazam. The transaction was the easiest ever, tags and title will be mailed to my home. Love that! The sales manager David Jones was friendly and engaging on both trips. Kudos to you both for excellent service. Thanks for following through and taking such good care of me. More
It was almost closing time, but after learning that I had a service engine light on in my car and that I couldn’t come back the next day because I was driving my sister for chemo treatment, Lucas Marler man a service engine light on in my car and that I couldn’t come back the next day because I was driving my sister for chemo treatment, Lucas Marler managed to get my car serviced. He went above and beyond!😋 More
I applaud the change to making appointments for regular maintenance service. I was treated with courtesy and received full explanations for all work done on my vehicle. The service was prompt and thorough. maintenance service. I was treated with courtesy and received full explanations for all work done on my vehicle. The service was prompt and thorough. More
Matthew White was very friendly & helpful. We had bought our Subaru Crosstrek & needed another key programmed & he had us taken care of & on our way in no time. our Subaru Crosstrek & needed another key programmed & he had us taken care of & on our way in no time. More
Matthew White always goes the extra yard to communicate with and assure me that my car is in perfect shape for me to pick up. I am always treated with respect and informed of any and all findings relativ with and assure me that my car is in perfect shape for me to pick up. I am always treated with respect and informed of any and all findings relative to my Subaru. More
Best car buying experience I have ever had!! They did everything they said they would and when they said they would do it. My pricing didn’t change! No surprises at closing! Trish made sure everything we everything they said they would and when they said they would do it. My pricing didn’t change! No surprises at closing! Trish made sure everything went smoothly and even spent an hour showing us how to work our new Outback!! Thank you Trish for everything! DJ Giles Proud and Happy Crown Subaru Customer More
Super friendly, very helpful, Bill Newberry is an amazing, funny, one of a kind salesman. He is very honest and up front on what he recommends. Justin Standridge was very patient and wanted what wor amazing, funny, one of a kind salesman. He is very honest and up front on what he recommends. Justin Standridge was very patient and wanted what worked best for us. He was not pushy at all. More










