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Crown Toyota
Decatur, IL
54 Reviews
Crown Toyota is a dealership dedicated to delivering excellent cars, trucks and SUVs to the community of Decatur. Open for over 29 years, our Decatur Toyota dealership has become a top destination for those seeking new and used cars for sale within Illinois. Our number one priority has always been our customers and we diligently work to make sure they are completely satisfied with their service at our dealership. We treat them like family and value the relationships we've built with each one. Crown has always been and always will be a Decatur Toyota dealership you can trust when it comes to all of your car needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 54 reviews
May 06, 2020
Salesman Tony was great. We were treated as real people which we appreciated. Tony responded to my emails quickly. He had the car we were interested in pulled up and ready f We were treated as real people which we appreciated. Tony responded to my emails quickly. He had the car we were interested in pulled up and ready for a test drive before we got there. I feel like Tony was a good liaison or advocate for me. I feel like he went out of his way to get the information I wanted about the car. Thanks for a good experience. More
by FragMaster6pack
Employees Worked With
Tony Luciani
March 30, 2020
Sale person, Fred Swansen, pwas outstanding. Whole staff Sales person, Fred Swansen, was outstanding. Whole staff was friendly and cooperative. A great buying experience. We were treated as real people whic Sales person, Fred Swansen, was outstanding. Whole staff was friendly and cooperative. A great buying experience. We were treated as real people which we appreciated Survey would not let me submit unless I submitted as a new car and we purchased a used Toyota. More
by Mizpah
Employees Worked With
Fred Swansen
February 13, 2020
Awesome customer service and attention to detail by Sondra Carter. Made the experience friendly knowledgeable and expeditious. Would refer everyone to her and the establishment! Sondra Carter. Made the experience friendly knowledgeable and expeditious. Would refer everyone to her and the establishment! More
by Bigcec2k
Employees Worked With
Sondra Carter.
October 09, 2019
Thank you for the experience and customer service. I felt welcome from the beginning. And thank you for explaining everything to me fully. I appreciate it again. Thank you. welcome from the beginning. And thank you for explaining everything to me fully. I appreciate it again. Thank you. More
by Sam
Employees Worked With
Fred
July 02, 2019
Best car buying experience I have ever had!! Joe was extremely knowledgeable and helpful and made the overall experience amazing! The dealership is very clean and the staff there are very accommo Joe was extremely knowledgeable and helpful and made the overall experience amazing! The dealership is very clean and the staff there are very accommodating. I would totally recommend this dealership to everyone. More
by Whitney J
Employees Worked With
Joe
June 23, 2019
4runner Very Fair and courteous transaction. Rick Morlan was professional and answered all questions promptly and negotiated fair and was able to help us secu Very Fair and courteous transaction. Rick Morlan was professional and answered all questions promptly and negotiated fair and was able to help us secure a purchase with trade in of our existing vehicle. More
by 4Runner
Employees Worked With
Rick Morlan
September 11, 2018
Terrific purchase experience I recently got a great deal on a new 2018 Camry hybrid XLE from this dealership. My sales consultant, Kyle Miller, was tireless in securing exactly wh I recently got a great deal on a new 2018 Camry hybrid XLE from this dealership. My sales consultant, Kyle Miller, was tireless in securing exactly what I wanted from 250 miles away, and the GM, Joe Antal, reached out personally to ensure that I got a terrific deal. Do yourself a favor and check out this dealership if you are looking for a good deal. More
by Paul W.
Employees Worked With
Kyle Miller, Joe Antal
November 29, 2017
Harold Bob was very helpful in selling me an 2018 Avalon Hybrid. Would recommend him and the Crown dealership to anyone looking for a great dealership. Bob was very helpful in selling me an 2018 Avalon Hybrid. Would recommend him and the Crown dealership to anyone looking for a great dealership. More
by HR
Employees Worked With
Bob Capasso
May 01, 2017
Awesomd Ross is hands down the best! He stayed late to help us finish the paperwork and was knowledgeable and personable throughout the entire car buying proc Ross is hands down the best! He stayed late to help us finish the paperwork and was knowledgeable and personable throughout the entire car buying process. More
by Zaneyp
Employees Worked With
Ross Noel
