Crystal Chrysler Jeep Dodge RAM

Poor Service Department rep I had the worst experience with service rep. Complained to service manager and was referred to GM who never called me.... Saw several social media I had the worst experience with service rep. Complained to service manager and was referred to GM who never called me.... Saw several social media complaints about same bad service dept reps! What a shame to the Coachella Valley Sales department was great GM should have called me out of courtesy More

Very good service, and nice People Staring in costumer service, no problem to make my appoiment, and the rest of personal, frendly and good. We have a good service, every from every Staring in costumer service, no problem to make my appoiment, and the rest of personal, frendly and good. We have a good service, every from every one. More

Fast service Had an oil change and replaced wiper blades all in about an hour or so happy with both Service have been taking my jeep JK wrangler for service for Had an oil change and replaced wiper blades all in about an hour or so happy with both Service have been taking my jeep JK wrangler for service for the last two years always done good work More

Hassle free friendly helpful dealership There was absolutely no haggling or hassling. I asked them for their best offer, they gave me the offer, I gave them my offer they accepted it, case There was absolutely no haggling or hassling. I asked them for their best offer, they gave me the offer, I gave them my offer they accepted it, case closed. Can’t ask for anything better than that. No up-selling or hidden costs. Professional and friendly. Robert A was great sales rep to work with, as well as their finance manager, Jose A. More

Great I gave this rate because in this dealership i always get what i am looking for, very friendly staff great price, this was my car number 3 probable wil I gave this rate because in this dealership i always get what i am looking for, very friendly staff great price, this was my car number 3 probable will not be the last, i thank all of you for your help and see you next time. Francesco giura More

Excellent Great place. Friendly people I was very impressed with how friendly the staff was and how fast they repaired my Jeep. The building could use a litt Great place. Friendly people I was very impressed with how friendly the staff was and how fast they repaired my Jeep. The building could use a little updating. The shuttle driver was very friendly and made ride home fun. I will definitely be back. More

Oil change Service was performed fast and professionally. I was satisfied with the promptness of being waited on. And the attention received at the cashier windo Service was performed fast and professionally. I was satisfied with the promptness of being waited on. And the attention received at the cashier window too More

Prompt service I received Prompt service and clear explanation of services and cost estimate for repairs. Alicia approached me as soon as I arrived and with a smile I received Prompt service and clear explanation of services and cost estimate for repairs. Alicia approached me as soon as I arrived and with a smile. More

Express Service Brought my car in early without appointment and got great fast service so that I could continue my day. Car was well serviced Plus a car wash. Thank Brought my car in early without appointment and got great fast service so that I could continue my day. Car was well serviced Plus a car wash. Thank you Crystal For making servicing my car easy, convenient and hassle free. More

To date I’ve never had a good experience at Crystal. My experience at Crystal having type of warranty work done has been bad every time. I was even told I was stupid by a rep for beinging my car in on a My experience at Crystal having type of warranty work done has been bad every time. I was even told I was stupid by a rep for beinging my car in on a Thursday and my appointment was set up by the service manager. The time before my last they held my car hostage for two days because they said my extended warranty company was bad at paying and they hadn’t even file the claim or invoice with them for payment. More