Crystal Chrysler Jeep Dodge RAM

Excellent plus To start with our salesman Bill Wilson was never pushy or rude. He answered all questions thoroughly and offered us a great deal. It was a total plea To start with our salesman Bill Wilson was never pushy or rude. He answered all questions thoroughly and offered us a great deal. It was a total pleasure dealing with him. We drove out new truck home that evening. This man is awesome More

Horrorable Management I purchased my 2006 Ram 1500 with no hassles. I felt so confident, I went back in 2015 and purchased a 2015 Ram 1500. Unfortunately I lost my truck du I purchased my 2006 Ram 1500 with no hassles. I felt so confident, I went back in 2015 and purchased a 2015 Ram 1500. Unfortunately I lost my truck due to fire damage and deemed a total loss. For the past 3 weeks I've been calling, attempting to reach a finance manager. I've had to drive to the dealership on a daily basis to try and get the necessary paperwork that was needed for my insurance company... literally! When I call and ask if "Lee or Jose is available" they never say let me check for you, instead they automatically transfer the call to an extension. Today I needed more information and decided to call again. When I called for one of the finance managers, I was placed on hold and no one came back on the line. While I was on hold I decided to drive down there while I was on hold. I get to the dealership and was escorted to Lee's office, where he was on his cell phone and he quickly ended the phone call. I stayed on hold until I got to talk to him face to face. He told me that he was never notified that he had a call holding. Please be aware! More

Very helpful I'm happy with the experience I had a couple issues that were hard to figure out what my jeep had and Danny Nelson and Allen took care of it They we I'm happy with the experience I had a couple issues that were hard to figure out what my jeep had and Danny Nelson and Allen took care of it They were very helpful and answered all my questions More

great service advisor the reason i go to this dealership is because of this employee. ive heard horror stories about this place.starting at the upper management. this guy the reason i go to this dealership is because of this employee. ive heard horror stories about this place.starting at the upper management. this guy has kept me coming back.i have purchased a few cars here over the years and he takes care of my service needs. More

FIVE STARS ARE NOT ENOUGH If you are concidering buying a new car, be sure to stop in at Crystal Chrysler and see Kevin Smith. Kevin Smith went way, way, way above and beyond t If you are concidering buying a new car, be sure to stop in at Crystal Chrysler and see Kevin Smith. Kevin Smith went way, way, way above and beyond to get me the best deal possible. After the sale he is still working hard to keep me happy. He is absolutely wonderful. George is the manager that supports his staff to be successful. I know I will buy my next car from Crystal Chryler too. More

Great Experience! I recently bought a Grand Cherokee from Crystal Chrysler and it was by far one of the easiest vehicle purchases that I've experienced. I was fortunate I recently bought a Grand Cherokee from Crystal Chrysler and it was by far one of the easiest vehicle purchases that I've experienced. I was fortunate to be greeted by Miguel who was polite, professional and made me feel very welcome. He was very knowledgeable and did a great job explaining all of the technology the vehicle came with (I'm not very tech savvy). The entire process went smoothly and Miguel did everything that he could to get me the best deal possible. I never felt rushed or pushed to make a decision and I am completely satisfied with my purchase. I would definitely recommend Crystal Chrysler to anyone in the market for a new vehicle! More

Allen Irwin is top notch I have a 2013 JKU Rubicon that has had an ongoing problem that multiple dealers could not solve. I was introduced to Allen Irwin on a follow-up visit I have a 2013 JKU Rubicon that has had an ongoing problem that multiple dealers could not solve. I was introduced to Allen Irwin on a follow-up visit, and he went above and beyond to troubleshoot my issue. He really made all the difference in my dealership experience. I have never had this top quality customer service from any other dealer. More

2012 GC Overland Oil Change I have 3 Jeeps. Took my 2012 GC Overland in for an Oil Change Danny Nelson and Mike Hale came out to my vehicle before I could cut the engine off and I have 3 Jeeps. Took my 2012 GC Overland in for an Oil Change Danny Nelson and Mike Hale came out to my vehicle before I could cut the engine off and provided great service was there just under an hour.. I love this dealership. Danny is so friendly !! More

"exelente' Rigo is Fantastic! he was extremely pleasant to work with. listened to all of my concerns and answered all of questions regarding about the car was I Rigo is Fantastic! he was extremely pleasant to work with. listened to all of my concerns and answered all of questions regarding about the car was I looking for. Thanks for your help Rigo More

Fiat Computer Software Issue My 2012 Fiat had a software problem. Mike Hale and Danny Nelson figured out what was wrong and got me in and out in less than an hour. Thanks you for My 2012 Fiat had a software problem. Mike Hale and Danny Nelson figured out what was wrong and got me in and out in less than an hour. Thanks you for your good service More