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Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

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825 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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1550 Interstate Dr

Cookeville, TN

38501

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Showing 825 reviews

January 28, 2023

I've been using Cumberland Chrysler for 17 years and have bought 3 vehicles there. They always have my back. More

by rittlejelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Martin, Chris
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Feb 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your loyalty, we're so happy to have you as part of the Cumberland family!

January 26, 2023

Won’t go anywhere else but Cumberland for my service and sales. They have continued to treat us respectfully and don’t overcharge More

by FIRE4JESUS777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Davis
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Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your loyalty to Cumberland Chrysler Dodge Jeep Ram, we sincerely appreciate it! We're happy to hear that you've had a positive experience with our service and sales teams and that we haven't overcharged you. We hope to continue providing you with excellent customer service for years to come.

January 26, 2023

Always have a great experience here at Cumberland CDJR. The whole staff is always so kind and helpful. People we can truly rely and depend on. Thank you! More

by FIRE4JESUS777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Callis, Chelsea Davis
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Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, we're happy to have you as a customer! The Cumberland team is here to serve and we appreciate your business.

January 26, 2023

Got me in quickly and fast service told me the problem and advised me on what to fo More

by MHANDY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, we're glad to have you as a customer! We pride ourselves on providing quality service and products and it's great to see that we're meeting your expectations. We hope to continue serving you in the future.

January 26, 2023

Kind and fast service. Was able to. accommodate a last minute request. Why are you making customers write an essay? More

by Not going to provide personal data
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Cumberland Chrysler Dodge Jeep Ram. We're happy to hear that our agent was able to provide you with the information you needed and that you were pleased with the follow-up. We hope you'll visit us again in the future!

January 25, 2023

Kris came back today and now my car is fixed. He definitely helps me out with any problems I have. More

by pongocrazy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
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Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your review, we're glad to hear that you always have a great experience at Cumberland CDJR. Our staff is committed to providing excellent customer service and we're happy to know that you can rely on them. Thank you for choosing us and we hope to see you again soon!

January 25, 2023

I usually have a great experience at this dealership but my last visit was awful. I needed a radiator replaced. My car was dropped off at 7 am. It wasn’t finished until around 6. It overheated on the way ho More

by pongocrazy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
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Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, we're sorry to hear about the inconvenience you have experienced. We would like to get more information from you so that we can investigate and work to resolve the situation as soon as possible. Please feel free to contact us at 931-520-4121 and we'll be happy to help.

Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and we're sorry to hear that you'll be moving on from Jeep products. We hope you enjoyed your experience with us and we would be happy to help find the perfect vehicle for your needs in the future. Thank you for your business!

January 25, 2023

They took care of my car as quickly as they could then came to get me at home when they were done. More

by Judith Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, we're glad to hear that we were able to take care of your car as quickly as possible. We appreciate your business and hope to see you again in the future.

January 21, 2023

Went in for manufacturer recalls. Everything went well and picked up the vehicle several hours later. Nice staff. More

by philipadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
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Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Cumberland Chrysler Dodge Jeep Ram. We're happy to hear that our agent was helpful and fast in letting you know what to expect. We hope you had a great experience buying your new car and we look forward to seeing you again soon.

January 21, 2023

Matt Harper is awesome. What a wonderful car buying experience he was knowledgeable and took time to explain how the vehicle components work to us old folks. We will definit More

by KSFARM
Recommend Dealer
Yes
Employees Worked With
Matthew Harper
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Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, we appreciate your business! We're glad to hear that our team was able to take care of your car as quickly as possible and that we were able to come and pick you up when it was done. We hope you enjoy your new vehicle and we look forward to seeing you again in the future!

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