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Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

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825 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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1550 Interstate Dr

Cookeville, TN

38501

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Showing 825 reviews

January 21, 2023

Was very knowledgeable and helpful. Offering any help with our questions or concerns. The sales lady was like talking to old friend. No pressure sale. More

by PAMDAYCARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Callis, Chelsea Davis
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Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for writing such a positive review. We're so glad that you found our sales lady to be like an old friend, and that there was no pressure sale. It's wonderful to know that we were able to meet your needs and exceed your expectations. We hope you'll visit us again in the future!

January 20, 2023

I’ll never buy a Jeep product again. Love my new Subaru Ascent! Saved me $12000 instead of a new Grand Cherokee More

by audiogearjunkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales manager , Mark Shirk
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Feb 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your review, and for choosing Cumberland Chrysler Dodge Jeep Ram. We're sorry to hear that you won't be buying a Jeep product again, but we're glad to hear that you love your new Subaru Ascent! Thank you for giving us the opportunity to serve you, and we hope that you'll come back and see us when you're in the market for another vehicle.

January 20, 2023

Complete and total service they helped and were very courteous thanks j c d of Cookeville More

by Dustin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chad Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Cumberland Chrysler Dodge Jeep Ram. I'm glad to hear that our agent was helpful and that you felt well informed about the process. We aim to provide excellent customer service and it's great to know that we were able to do so in this instance. We hope you'll consider us for your future automotive needs.

January 20, 2023

These folks are always friendly and provide excellent service. I would recommend them to anyone! More

by WINGFOOT1583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Callis, Mark Shirk, Chelsea Davis
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Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, we're happy to have you as a customer!

January 19, 2023

Took my jeep in and was greeted warmly. They took my order and made the repair quickly. More

by sfgentry
Recommend Dealer
Yes
Employees Worked With
Service department!
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Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for taking the time to write a review. We're glad to hear that you had a positive experience with our team, and that your repair was completed quickly. We appreciate your business and look forward to serving you in the future.

January 14, 2023

Helpful and fast agent wad great in letting us know what to expect and follow up More

by mamama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Cumberland Chrysler Dodge Jeep Ram. We're happy to hear that our agent was able to provide you with the information you needed and that you were pleased with the follow-up. We hope you'll visit us again in the future!

January 11, 2023

Great customer service. Always make time to squeeze us in and keep their patience while we make our decisions. Thank you for working as a team to get everything accomplished More

by FIRE4JESUS777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Callis, Chelsea Davis
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Jan 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, we appreciate your business! We're glad to hear that our team was able to provide great customer service and that you found everything to be accomplished. Thanks again for your review!

January 11, 2023

Excellent service. Excellent work. Professional and friendly staff. I highly recommend this company. My vehicle looks new again. More

by Debistegman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember names.
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Jan 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram for your service needs, and for leaving us such a great review. We're happy to know that we always provide you with quick, friendly, and accommodating service. We hope to see you again soon!

January 11, 2023

Great service. Reasonable pieces. Attention to detail. Friendly and knowledgeable staff. I'll be back. More

by CRAZYVOLFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary in the Express Lane - 5 stars
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Jan 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for taking the time to share your experience. We're happy to hear that you had a positive experience with our staff, and that you found our prices reasonable. We pride ourselves on providing excellent service, and we're glad to know that we were able to meet your needs. We hope to see you again in the future!

January 11, 2023

Always so great when I come in for service! Quick, friendly, accommodating. Only place I ever go! More

by slarson514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Callis, Mark Shirk
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Jan 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your loyalty to Cumberland Chrysler Dodge Jeep Ram, we're happy to serve you!

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