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Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

Overview
Employees
Reviews
Vehicles
4.6
825 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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1550 Interstate Dr

Cookeville, TN

38501

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Showing 825 reviews

December 11, 2022

Excellent Service team! Kind & pleasant doing business here Well pleased with the end product! Thanks More

by DOUBLECSHORTHORNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Callis
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Dec 20, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your review of Cumberland Chrysler Dodge Jeep Ram, and for choosing us to service your vehicle. We're glad to hear that you had a positive experience with our team, and that you're pleased with the end product. We hope to see you again in the future!

December 07, 2022

Mike in service department was professional and concerned about my 05 PTCruiser. He found parts needed and all is well More

by JOWARD. Retired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Martin: service
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Dec 08, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram. I'm glad to hear our service department was able to take care of your vehicle and that you were pleased with the service you received. We appreciate your business and hope you'll come back to see us again in the future.

Dec 08, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

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December 06, 2022

Fast and efficient service. Very clean facilities. Knowledgeable service managers and personnel. Always a good experience. More

by JEFFSIBLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Martin
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Dec 08, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram for your service needs, and for leaving such a positive review. We're glad to hear that you always have a good experience when you come to our dealership. Our knowledgeable service managers and personnel are one of the things that make us stand out from the competition. We hope to continue providing excellent service to you in the future.

December 04, 2022

All that I saw was so nice don’t wait long. I thank u so much More

by Patricia Bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Davis
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Dec 06, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thanks for sharing

December 02, 2022

Great service seamless on entry and scheduling for my repairs , I recommend them for sure More

by Dodge Dudem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 06, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the kind words

December 01, 2022

Friendly, knowledgeable staff. Service department was amazing and got my car in and out in no time at all! I highly recommend Jason & the Chrysler Service/Express team. More

by jcrouch85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberta Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Callis, Chelsea Davis
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Dec 06, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the posting

December 01, 2022

Instead of just putting the serpentine beslt back on, we wanted them to find out why it kept coming off. It slipped off again not far down the road. They did come to us then and take the Jeep back to the sh More

by Rtsunshinefl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Dec 06, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate your feedback

December 01, 2022

The service department cares about the customers and will go to great lengths to make them satisfied More

by firesman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Callis
Report | Print
Dec 06, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to leave us a great review!

December 01, 2022

Great communication and completed on time. Drove it that morning and picked just a couple hours later. Will continue to do business here. More

by dylan.plush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 06, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We cant than you enough for taking the time to share

November 30, 2022

Friendly, immediate service. Answered all all questions. Always available by phone. Given updates as needed. Repair looks great. Wonderful service! More

by SCOTT-WEIDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Callis
Report | Print
Nov 30, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

It’s great to know that you had such a wonderful experience when visiting our dealership

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