Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,997 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
Contact Dealership
View Awards

1540 Interstate Dr

Cookeville, TN

38501

Directions

By Type

Showing 2,997 reviews

November 02, 2022

This facility is cean, friendly and efficient. Very easy to get to off interstate 40 More

by VEGASANGEL1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Report | Print
Nov 08, 2022 -

Cumberland Toyota responded

Thank you so much for sharing your experience with us

November 02, 2022

they made me pay for maintenance when i had a warranty told me they couldn’t find it. i brought it paperwork showing i had it and they still made me pay. after calling my original dealership they even tol More

by jaiden nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenny Furton
Report | Print
Nov 08, 2022 -

Cumberland Toyota responded

I'm sorry to hear about the experience you had at Cumberland Toyota. We always try our best to make sure our customers are taken care of, and it sounds like we failed in this instance. I would like to apologize for the way you were treated and for the inconvenience caused. If there is anything else we can do to help make up for what happened, please don't hesitate to let us know.

November 02, 2022

They are great about appointing me quickly, are thorough, answer questions accordingly and very courteous! More

by Jm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Nov 08, 2022 -

Cumberland Toyota responded

We appreciate you taking the time to leave this kind review

November 02, 2022

Purchase was good a year ago and recent service was good this week. Glad to have this Highlander. More

by BETTYCROSS47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Nov 08, 2022 -

Cumberland Toyota responded

Thank you for sharing your experience with us

November 01, 2022

Service was excellent. They were professional, timely, and completed the job as expected. Great experienxe More

by THACKERCREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton
Report | Print
Nov 08, 2022 -

Cumberland Toyota responded

Thank you so much for the feedback

October 31, 2022

Always makes service easy. Waiting room is comfortable. Very clear about what car needs done. More

by BOOKENDS51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

It’s great to know that you had such a wonderful experience while visiting our dealership

October 30, 2022

Courteous, friendly and informative concerning scheduling, maintenance and necessary work needed to maintain vehicle performance. More

by DSPONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you for taking the time to review our dealership

October 30, 2022

Courteous and. clear explanation of car issuers by the gentleman in wheel chair. Thank you! More

by Gfernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you so much for posting the review

October 30, 2022

It was clean,. friendly and fast. Loved the coffee and you guy who checked me in More

by abjohnston23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you for the great feedback

October 30, 2022

Great service. They were very knowledgeable and ready to work with. I go to them for all my service needs. More

by Kevinnjen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Hollie Crabtree
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank You for the 5 star review!

1
...
101
102
103
...
300