Cumberland Toyota

Easiest purchasing experience we've ever had. Brandon Wacker wasn't pushy (we really appreciate that), was very knowledgeable, always called us back, and answered all our questions. Josh Lawson Brandon Wacker wasn't pushy (we really appreciate that), was very knowledgeable, always called us back, and answered all our questions. Josh Lawson was just the same with the financing portion. Definitely recommend working with these two guys at Cumberland Toyota. More

Great place to do business. They do a great job and the people at the service desks are very friendly and knowledgeable. They do a great job and the people at the service desks are very friendly and knowledgeable. More

Price compared to service or time it takes for service just makes no sense. Oil change and a tire rotation that’s was scheduled in advance takes on average 2 hours or more. Like how does an oil change tha just makes no sense. Oil change and a tire rotation that’s was scheduled in advance takes on average 2 hours or more. Like how does an oil change that at most should take 30 minutes and rotating 4 tires 10 minutes max last over 2 hours? And not only does it take way to long but you charge a premium for much less than premium service. More

I am so happy for y’all to take care of my auto needs. Every one is so helpful and polite Every one is so helpful and polite More

I appreciate their communication with what has been done or needs to be done to vehicle. or needs to be done to vehicle. More

Cumberland Toyota is a great car dealership! My family and I have done business with them for years! The service department is amazing as well! My family and I have done business with them for years! The service department is amazing as well! More

Very disappointed to be told I would be charged 140. 00 dollars for a diagnosis of a minor problem when I bought my Avaalon Hybrid from you in 2013 and have had it serviced there ever since then. Your sh 00 dollars for a diagnosis of a minor problem when I bought my Avaalon Hybrid from you in 2013 and have had it serviced there ever since then. Your shop prices should be enough if you have good knowledgeable mechanics. It also seemed like some in you service bay have a little attitude problem also. Not good at all. If this is your best service,I won’t be back. More

Always, a great job in a timely manner. I don’t have any complaints. Also always very nice. I don’t have any complaints. Also always very nice. More

Ask to check the light for my tire pressure. They did not. Also asked to check my rattling noise(think it is heat shield) they did not. At the conclusion, asked them about the light, replied I’m They did not. Also asked to check my rattling noise(think it is heat shield) they did not. At the conclusion, asked them about the light, replied I’m sorry but is probably your sensor and we didn’t hear the rattle but I can hear it. If you want, we will take it back and look at it. I didn’t have time to go back and wait, that is why I make an appointment. I feel like they should have checked to see if it was a sensor going bad by recalibrating. The rattling noise is easy to hear but the mechanic wrote he didn’t hear anything. Confusing to me when I had the rep at the desk come out, he could hear it. So, I guess the two issues I had ask to check was not checked at all. A little aggravating. More

Sent my father to do a oil change on my vehicle and you talked him into a cabin air filter. I had just changed it there is no way it was dirty. You took advantage of an elderly man. Shame on you. talked him into a cabin air filter. I had just changed it there is no way it was dirty. You took advantage of an elderly man. Shame on you. More