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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,997 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,997 reviews

October 28, 2022

Excellent service. Friendly, helpful staff. They went above and beyond explaining what was wrong with the car. More

by fvossel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you for sharing your recent experience with us

October 28, 2022

Clean and prompt and knowledgeable. It is pricy charging much higher than other non dealer garages. More

by POTDAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you for your review of Cumberland Toyota. We're sorry to hear that you feel our prices are high compared to other non-dealer garages. Our team strives to provide quality service and repairs at a fair price, and we hope that in the future you'll consider giving us another chance to earn your business.

October 28, 2022

Brandon and the team at Cumberland exceeded my expectations beyond belief. Best car buying experience I’ve had in years. More

by L251
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Wacker
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Nov 01, 2022 -

Cumberland Toyota responded

Thanks for sharing

October 28, 2022

It was a good experience this time. Went without appointment ,they worked me right in More

by FDW0
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you for taking the time to review our dealership

October 28, 2022

I am very pleased with the service I receive at Cumberland. The work is done in a timely manner More

by MARYLOHORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Happy to be of service

October 27, 2022

Great, fast service for oil change. Highly recommend your service department to others. Great job! More

by CAROLTIRSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you so much for the recommendation

October 27, 2022

People always helpful and friendly. Truck was serviced in time I was told it would be finished More

by pilethornton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Venessa Neal, Franklin Higgenbotham
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you for your kind words, Cumberland Toyota. We're happy to hear that our people are always helpful and friendly and that your truck was serviced in the time frame we quoted you. Thank you for choosing us as your go-to Toyota dealership!

October 27, 2022

Very polite quick service lets you know what they are doing,been going to this location since 2011 More

by jcokkinias31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
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Oct 27, 2022 -

jcokkinias31 responded

Complete

October 27, 2022

Friendly professional staff. The required vehicle maintenance started at the appointment time with no issues. More

by BNBROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

It was a pleasure to read about your experience with our dealership

October 27, 2022

Great service and technicians! Wait times not long at all very courteous representatives In service department. Thanks. More

by RKS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for your kind words about our employees. We're glad to hear that you had a positive service experience. We hope you'll come back and see us again the next time you need car service.

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