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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

October 27, 2022

Great, fast service for oil change. Highly recommend your service department to others. Great job! More

by CAROLTIRSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you so much for the recommendation

October 27, 2022

People always helpful and friendly. Truck was serviced in time I was told it would be finished More

by pilethornton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Venessa Neal, Franklin Higgenbotham
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you for your kind words, Cumberland Toyota. We're happy to hear that our people are always helpful and friendly and that your truck was serviced in the time frame we quoted you. Thank you for choosing us as your go-to Toyota dealership!

October 27, 2022

The people are very friendly and helpful. It’s was a very pleasant experience. I will definitely be returning to the dealership. More

by debandky1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Your recommendation means a great deal to us

October 26, 2022

Did a great job. Always friendly and helpful. Great price. The dealership is always clean. More

by POOREANTHONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you for your review of Cumberland Toyota, we're glad to hear that you had a positive experience with our service department. Our team strives to provide the best possible customer service and we're happy to hear that they were able to meet your needs. Thanks for choosing Cumberland Toyota!

October 26, 2022

Went in to buy a battery and have it installed, great service and battery was cheaper here than other parts stores. More

by DMP.LONG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you so much for this fantastic review

October 26, 2022

Very happy with the service and how pleasant everyone is they care about you and your vehicle More

by BINGOBABE44
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Franklin Higgenbotham
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you so much for the feedback

October 25, 2022

Cumberland Toyota has always done me right. Recommend them to anyone. Thanks Toyota. 5 star More

by VIRGINATAYLOR383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham, Hollie Crabtree
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you so much for your glowing review of our dealership

October 25, 2022

Very prompt service and helpful information. Your employees are very helpful and kind. Service was great. More

by Drjackrhody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota and for your kind words. We're happy to hear that you had a positive experience with our service department and that our employees were helpful and kind. We hope you'll come back to see us again in the future.

October 25, 2022

Always excellent service from Fred Riddle. .really caring and patient. Also service dept very competent More

by PATBEN196785
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Report | Print
Oct 25, 2022 -

Cumberland Toyota responded

Thank you so much for the feedback

October 25, 2022

Taken care of like a valued customer. Need less floor space and more accommodations for the waiting area. More

by DFRAZIER10
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Oct 25, 2022 -

Cumberland Toyota responded

We are grateful for you taking the time to share your experience with us and this audience

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