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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

October 22, 2022

Lexi and Ronnie were absolutely fantastic! They are a true credit to Cumberland Toyota. Both were very knowledgeable and answered all our questions. Thank you so much for a great car buying More

by richard.wright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Bean, Lexi Buckler
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Oct 25, 2022 -

Cumberland Toyota responded

Thank you so much for the feedback

October 21, 2022

Toyota is always prompt to get me in to get an oil change. Everyone is always helpful & nice. More

by Vicki Bilbrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Oct 25, 2022 -

Cumberland Toyota responded

We appreciate the feedback

October 21, 2022

Fast friendly service. Quick appointment and no waiting when I got there. In and out within 45 minutes More

by CBORN4PEACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thanks for this great review

October 21, 2022

Everyone was very nice,courteous,and helpful. I was in and out very quick, shorter time than expected. More

by frguntergrannyxfour
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
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Oct 25, 2022 -

Cumberland Toyota responded

We appreciate you taking the time to share

October 21, 2022

I would like to see more appointments available Took an hour for service thought it was a little long More

by WRHENRICKS61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota for your service needs, and I'm sorry to hear that you had to wait an hour. We strive to have a quick turnaround time, and I apologize for the inconvenience you experienced. Please feel free to contact me directly if there is anything else we can do for you in the future.

October 21, 2022

Really nice people enjoy the company fast and honest They get you in quick and easy More

by KYLESMITH800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Oct 25, 2022 -

Cumberland Toyota responded

Thank you for taking the time to review our dealership

October 20, 2022

Excellent service every time we take our Toyota to be serviced and a friendly staff. More

by Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for your kind words. We're happy to have you as part of our family, and we'll always do our best to be accommodating and helpful. We hope you'll continue to choose us for all your automotive needs in the future.

October 20, 2022

A bit expensive but good service. ..customer service needed to be prompted for me to get my vehicle...but all in all good service. More

by BOSOCKS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
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Nov 01, 2022 -

Cumberland Toyota responded

We can’t thank you enough for sharing

October 20, 2022

Amazing team to work with would definitely recommend them to anyone! Was able to work out a great deal! More

by Mitch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Cody Thomas
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Oct 25, 2022 -

Cumberland Toyota responded

We are grateful for you taking the time to share your experience with us and this audience

October 20, 2022

Customer service is excellent. My wait time was minimal. Everyone was professional and courteous. Very efficient More

by IRCLDF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Oct 25, 2022 -

Cumberland Toyota responded

We appreciate the feedback

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