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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

October 13, 2022

I had to wait about 15 minutes before I got to talk to anybody. Nobody came out to my car I had to go in I thought that was not very well conducted More

by teb2113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
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Oct 13, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we appreciate your business. I'm sorry to hear that you had to wait a while before you got to talk to anyone and that no one came out to your car. We strive to provide excellent customer service and I apologize for any inconvenience you experienced. If there is anything else we can do for you, please don't hesitate to let us know.

October 13, 2022

Cumberland Toyota has always done a good job for us and we highly recommend them. More

by BENANDKRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Oct 13, 2022 -

Cumberland Toyota responded

Thank you so much for the recommendation

October 13, 2022

They have always been helpful and attentive. They communicate with me about recommendations and any suggestions . More

by HR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton, Franklin Higgenbotham
Report | Print
Oct 25, 2022 -

Cumberland Toyota responded

Thank you so much for the feedback

October 13, 2022

It was a great experience they were really nice. They gave my car a great service. More

by Brodie Coe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Oct 13, 2022 -

Cumberland Toyota responded

Thank you for taking the time to review our dealership

October 13, 2022

Needed a battery right away and they got me in and done in no time. More

by PUNTA850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham, Joby Allen
Report | Print
Oct 13, 2022 -

Cumberland Toyota responded

Thank you so much for sharing your experience with us

October 12, 2022

Outstanding service and quick turnaround time on the appointment. Great customer service as well at service desk. More

by BKEY913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Report | Print
Oct 13, 2022 -

Cumberland Toyota responded

Thanks for sharing

October 12, 2022

Travis Fitzpatrick is the best! !! He took such good care of my car. So professional and efficient. More

by Jackie Dunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Oct 13, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly

October 12, 2022

Excellent service. They worked our maintenance in at least three hours ahead of schedule and very efficient. More

by RMAYNARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odel brazzle
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Oct 13, 2022 -

Cumberland Toyota responded

Thank you so much for the feedback

October 12, 2022

Everyone at Cumberland Toyota took good care of us and Travis was awesome! I will continue to have my Toyota serviced at Cumberland Toyota! More

by jwgorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Oct 13, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly

October 12, 2022

they were great i have always had good service from Cumberland Toyota been buying cars there since 1993 More

by RALEXANDER97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Willis
Report | Print
Oct 13, 2022 -

Cumberland Toyota responded

Thank you for your loyalty to Cumberland Toyota over the years, and for taking the time to write such a positive review. It is our privilege to serve you and we are glad that you have always had a good experience with us. We hope to continue providing excellent service for you in the future.

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