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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

October 05, 2022

The service department is quick to schedule me in and the employees are always friendly. More

by Komatsu.wa200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Oct 08, 2022 -

Cumberland Toyota responded

Thank you so much for the feedback

October 05, 2022

Always helpful and on time with my service appointments. Quality of work is appreciated and respected More

by Tgaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Oct 08, 2022 -

Cumberland Toyota responded

Thanks so much for your positive feedback

October 05, 2022

My interaction with Jenny was outstanding, that was the only person I interacted with they. More

by betsy.smith1015
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Oct 08, 2022 -

Cumberland Toyota responded

Thank you so much for your fabulous review

October 05, 2022

Excellent service and pleasant customer service! Pleasant and comfortable waiting area. Efficient, speedy and thorough service. More

by KATHISMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Furton, Franklin Higgenbotham
Report | Print
Oct 08, 2022 -

Cumberland Toyota responded

Thank you so much for taking the time to share your experience with us.

October 04, 2022

Service rep did an amazing job at keeping me updated and aware of the status of my repair. More

by PDBRUNER21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Furton, Franklin Higgenbotham
Report | Print
Oct 08, 2022 -

Cumberland Toyota responded

We appreciate the time it took for you to write this review.

October 04, 2022

It is a dealership that is focused on the satisfaction and welfare of the customer More

by FELLIOTT2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton, Franklin Higgenbotham, Hollie Crabtree
Report | Print
Oct 08, 2022 -

Cumberland Toyota responded

We appreciate your kind feedback

October 04, 2022

I went from spare tireless to having a great emergency spare in no time flat! More

by Helodrvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad and Jeremiah , Hollie Crabtree
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Oct 08, 2022 -

Cumberland Toyota responded

Thank you for sharing your experience with us online

October 04, 2022

Service was performed in a timely manner Issue was corrected properly Service manager (Franklin) was friendly and helpful More

by radonhoffner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Oct 08, 2022 -

Cumberland Toyota responded

Thanks for sharing

October 04, 2022

It's always a pleasure to be at Cumberland Toyota. Jenny in Service always makes sure that our vehicles are taken care of. Great staff throughout the entire dealership. Thank you! More

by timzipf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Oct 08, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota for your automotive needs

October 03, 2022

Everyone is always amazing and caring! ! They answer all of my questions and go above and beyond to make sure my car is taken care of! More

by Donnacasper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Oct 04, 2022 -

Donnacasper responded

They do an amazing job with my car! Always kind and polite.

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