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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

September 29, 2022

Fast and efficient service at this dealership. I’m very happy with my plug in vehicle and the service. More

by GAYLE815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton
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Sep 29, 2022 -

Cumberland Toyota responded

Thank you so much for the feedback

September 29, 2022

It took this dealership two and a half hours to do a simple oil change More

by Jenrathgeber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenny Furton
Report | Print
Sep 29, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota for your service needs. I'm sorry to hear that our team took longer than expected to complete your oil change. We strive to provide the best possible service in a timely manner, and I apologize for any inconvenience we caused. If there is anything else we can do to improve your experience, please don't hesitate to let us know. Thank you for your business.

September 28, 2022

Always have good service and kindness from all people on duty thanks 😊 to all servers More

by ANNETTESMITH63@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Sep 29, 2022 -

Cumberland Toyota responded

Happy to hear you had a great experience

September 28, 2022

Friendly, prompt service. I can always get in when I need to have regular maintenance done. More

by charityz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Report | Print
Sep 29, 2022 -

Cumberland Toyota responded

Your recommendation means a great deal to us

September 28, 2022

Cumberland Toyota is always easy to deal with and has a friendly staff to help. More

by SBAUGH0728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Report | Print
Sep 29, 2022 -

Cumberland Toyota responded

Thank you so much for the for the excellent feedback

September 28, 2022

Very helpful and accommodating. Would buy from again. I would also recommend anyone to buy there too. More

by TLWA1270
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberta Love
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Sep 29, 2022 -

Cumberland Toyota responded

Thank you so much for sharing your experience with us

September 28, 2022

I have had many services pergormed on my vehicles over the past 20 years. Cumberland always delivers quality timely service in a friendly courteous manner. Whether it’s body repair, mechanical or regular More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
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Sep 29, 2022 -

Cumberland Toyota responded

Thank you so much for posting the review

September 28, 2022

They upgraded my headlight wiring system per the safety recall at no expense to me and it only took 2 hours More

by harold.hackbarth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Sep 29, 2022 -

Cumberland Toyota responded

We appreciate the time it took for you to write this review.

September 28, 2022

Great service and great people. I have no problem with any of the staff at this dealership. More

by TPLUNKETT280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Erica Melton, Hollie Crabtree, Joby Allen
Report | Print
Sep 29, 2022 -

Cumberland Toyota responded

Thank you so much for the kind words

September 28, 2022

Service is very good and timely. Service writers are very polite and helpful. I am very pleased with the service department. More

by JLDUNN12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Furton, Franklin Higgenbotham
Report | Print
Sep 29, 2022 -

Cumberland Toyota responded

It’s great to know that you had such a wonderful experience while visiting our dealership.

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