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Cumberland Toyota
Cookeville, TN
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,999 reviews
September 27, 2022
The people at this dealership are knowledgeable. They’re also friendly and they practice the efficient use of time, manpower, and material. They got me in and out efficiently and helped me use my o They’re also friendly and they practice the efficient use of time, manpower, and material. They got me in and out efficiently and helped me use my own time efficiently.It is conveniently located and in a nice part of town. More
by John
Verified CustomerEmployees Worked With
Travis Fitzpatrick, Jenny Furton, Erica Melton, Franklin Higgenbotham, Hollie Crabtree
September 25, 2022
Very professional staff and Technical Advisor. Very expedient service and prompt attention always great people helping us. Great customer service Very expedient service and prompt attention always great people helping us. Great customer service More
by Baj1215
Employees Worked With
Franklin Higgenbotham
September 25, 2022
Franklin provided excellent customer service! I was able to have an oil change and a tire rotation as a walk-in. I live in Mississippi and was passing through for work. Franklin took my car right I was able to have an oil change and a tire rotation as a walk-in. I live in Mississippi and was passing through for work. Franklin took my car right back and I was in and out in no time. I appreciate the expedient and courteous service I received at Cumberland Toyota. Thank you all for your excellent customer service! God bless you all. More
by Brandy.s.gordon
Employees Worked With
Franklin Higgenbotham
September 24, 2022
Service manager refuses factory warranty because there is no way those parts just broke from normal use. Service advisor bashing their own brand of vehicle saying "why the f*** would anyone buy one of these. no way those parts just broke from normal use. Service advisor bashing their own brand of vehicle saying "why the f*** would anyone buy one of these. These things are so f***ing stupid." More
by John.p.m159
Employees Worked With
Erica Melton, Joby Allen
September 23, 2022
The staff was very friendly and courteous. The oil change was completed in a very reasonable amount of time and staff informed us about any issues noticed during the inspection. The oil change was completed in a very reasonable amount of time and staff informed us about any issues noticed during the inspection. More
by Mo
Employees Worked With
Franklin Higgenbotham, Hollie Crabtree
